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Windows 7: Wht is This Popup?


15 Apr 2010   #1

Windows 7 64 bit
 
 
Wht is This Popup?

This popup ( as in attached screenshot) appears randomly in my desktop.I think it appears only when I am connected to net but I am not sure.
When I click it Internet explorer Opens with my homepage but there is no indication of any login.

I don't know its related but my homepage is being randomly changed to motive.bsnl.co.in and bsnl.co.in ( I use Bsnl broadband),These started is some time common.




Attached Thumbnails
Wht is This Popup?-untitled.png  
My System SpecsSystem Spec
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15 Apr 2010   #2

W7 Ult. x64 | OS X
 
 

Some resources:

additional log on may be required warning

http://www.vistax64.com/vista-networ...-required.html

http://social.answers.microsoft.com/...0-7f29a9bdd6c8

Apparently one of the solutions is to change from WEP Encryption to WPA encryption.

You need to log into your router's configuration page. Go to Wireless/Network area. Now go to the security area. You should be able to choose what type of wireless security to use.
My System SpecsSystem Spec
15 Apr 2010   #3

Windows 10 Tech Preview 9879 x64
 
 

I usually see those if I am trying to connect at an airport or coffee shop. It usually means that you have to open up the browser and enter some login info on the page that pops up, or pay for some wifi time.
My System SpecsSystem Spec
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16 Apr 2010   #4

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by notsograymatter View Post
Some resources:

additional log on may be required warning

Additional Logon Information Required? - Vista Forums

'Additional log on information' when connecting to my network.

Apparently one of the solutions is to change from WEP Encryption to WPA encryption.

You need to log into your router's configuration page. Go to Wireless/Network area. Now go to the security area. You should be able to choose what type of wireless security to use.

But the thing you explained and those on the links you gave are on wireless network.. I connect to my modem using LAN and My modem( nor my PC) has any wireless network componet installed..
My System SpecsSystem Spec
16 Apr 2010   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by tsram90 View Post
This popup ( as in attached screenshot) appears randomly in my desktop.I think it appears only when I am connected to net but I am not sure.
When I click it Internet explorer Opens with my homepage but there is no indication of any login.

I don't know its related but my homepage is being randomly changed to motive.bsnl.co.in and bsnl.co.in ( I use Bsnl broadband),These started is some time common.
Try changing homepage to something else

Try booting into safe mode (F8) with networking

run a virus scan
My System SpecsSystem Spec
16 Apr 2010   #6

windows 7 ultimate 64 bit,Windows 7 ultimate 32 bit,Windows XP sp3 home
 
 

hi........ this link posted by notsograymatter might help....especially the last post
additional log on may be required warning

i would however suggest you reset the router and enter your login details again.
My System SpecsSystem Spec
16 Apr 2010   #7

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Try adding your homepage to the Trusted sites list.

To do this, In Internet Explorer - Click Tools / Internet Options / Security Tab, then select Trusted Sites / Click the Sites button / add your homepage URL in the URL line for trusted sites./ Click add
My System SpecsSystem Spec
16 Apr 2010   #8

Windows 7 64 bit
 
 

[QUOTE=zigzag3143;687875
Try changing homepage to something else

Try booting into safe mode (F8) with networking

run a virus scan[/QUOTE]

Well I am using google as home page and I need it.Also if any virus tries to change my home page I have Norton 360 which chages homepage to its site so its not cause by a virus...

And what should I expect in safemode??

Well I am planning to let it stay and call BSNL and put up a complain...Which will take weeks to reach its destination....
My System SpecsSystem Spec
16 Apr 2010   #9

XP Pro SP3 X86 / Win7 Pro X86
 
 

Quote   Quote: Originally Posted by tsram90 View Post
This popup ( as in attached screenshot) appears randomly in my desktop.I think it appears only when I am connected to net but I am not sure.
When I click it Internet explorer Opens with my homepage but there is no indication of any login.

I don't know its related but my homepage is being randomly changed to motive.bsnl.co.in and bsnl.co.in ( I use Bsnl broadband),These started is some time common.
You've got something interfering with your browser...

In IE click TOOLS at the top right of your screen. Now click Internet Options... On the General tab, in the Home Page area, click "Use Blank".

Now go into Programs tab and click Manage Addons... disable any toolbars or helpers that you don't need.

Finally... look at that page and see what it's asking for... Your username and password with your ISP might be stored incorrectly... and you should check that also.
My System SpecsSystem Spec
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