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Windows 7: Trouble connecting new Laptop to old wireless

18 Apr 2010   #1
Phil6049

xp and windows 7
 
 
Trouble connecting new Laptop to old wireless

I have had a wireless router for a few years. I've used my Dell laptop, Touch and kids access it with their laptops when they visit. I bought new HP Pavilion 3128ca and when I followed the instructions for connecting to wireless it gives me an error that I need 13 characters in the password for the router - I have 12 in the password now and it works for everything else.

I also have a new HP printer CA 780 wireless and it gives back the same error when I try to connect it to the router.

How do I get by this?

Phil


My System SpecsSystem Spec
18 Apr 2010   #2
iseeuu

 
 

Quote   Quote: Originally Posted by Phil6049 View Post
I have had a wireless router for a few years. I've used my Dell laptop, Touch and kids access it with their laptops when they visit. I bought new HP Pavilion 3128ca and when I followed the instructions for connecting to wireless it gives me an error that I need 13 characters in the password for the router - I have 12 in the password now and it works for everything else.

I also have a new HP printer CA 780 wireless and it gives back the same error when I try to connect it to the router.

How do I get by this?

Phil
Hello Phil6049, and welcome to Windows Seven Forums.

We need more info. I would guess by your own description that you have your wireless security set to WEP. This is to old for Windows Seven. You need to use WPA2-Personal (WPA2-PSK) wireless security to be compatible with your new devices.

Cheers!
Robert
My System SpecsSystem Spec
18 Apr 2010   #3
Phil6049

xp and windows 7
 
 

Thanks for the reply. The router is a Linksys WRT54G v.3. Do you think that will have to be replaced or can it be configured to the newer security.

Phil
My System SpecsSystem Spec
18 Apr 2010   #4
iseeuu

 
 

Quote   Quote: Originally Posted by Phil6049 View Post
Thanks for the reply. The router is a Linksys WRT54G v.3. Do you think that will have to be replaced or can it be configured to the newer security.

Phil
According to the manual for one of the versions of the WRT54G, this router is compatible with WPA2-Personal (sometimes referred to as PSK or Shared Key).

You will need to log in to your router, select WPA2-PSK, create a new key from between 8 and 63 characters. Then go to each of your computers, make sure they are each included in the "Workgroup", select WPA2-Personal, and enter the new KEY.

You will not need any of the new Windows 7 "HomeGroup" features, so you can remove any HomeGroup created by Windows 7.

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Cheers!
Robert


My System SpecsSystem Spec
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