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Windows 7: Can't connect to router with no security


20 Apr 2010   #1
TSIT

XP Pro SP3
 
 
Can't connect to router with no security

Hello,

I'm trying to help someone get a wireless adapter connected to their router. Simple stuff. There is no security set on the router, the drivers are up to date, the adapter sees the available SSID and allows me to try to connect but then "the 5-bar wireless icon in the system tray continuously showed a rotating blue circle".

Here are the details of the configuration:
- Motherboard: Gigabyte GA-P55 - UD5 Intel Core 1156 ATX
- CPU: Intel Core i7 Processor 2.80 GHz
- RAM memory: 2x CORSAIR XMS3 DHX 4GB ( 2 X 2GB ) PC3-10666 1333MHz
- OS: MS Windows 7 64-bit Ultimate

and here is the diagnostic:
Network Adapter Publisher details
Issues found
Problem with wireless adapter or access pointProblem with wireless adapter or access point Detected
Reset the wireless adapter Failed
Investigate router or access point issues Failed
Refer to Windows Help and Support for more information about wireless connectivity problems Not run

A network cable is not properly plugged in or may be brokenA network cable is not properly plugged in or may be broken Detected
Plug an Ethernet cable into this computer Not run

Issues found Detection details
6 Problem with wireless adapter or access point Detected

Reset the wireless adapter Failed

Investigate router or access point issues Failed

If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device back on or plug it back into the power outlet. To restart a router or access point that has a built-in battery, press and quickly release the Reset button.
Network Diagnostics Log
File Name: CF5A289D-FA84-4368-B5BD-9EE5471B5B23.Repair.1.etl


Refer to Windows Help and Support for more information about wireless connectivity problems Not run

Windows cannot resolve your wireless connectivity issue.

6 A network cable is not properly plugged in or may be broken Detected


Plug an Ethernet cable into this computer Not run

An Ethernet cable looks like a telephone cable but with larger connectors on the ends. Plug this cable into the opening on the back or side of the computer. Make sure the other end of the cable is plugged into the router. If that does not help, try using a different cable.

Detection details
Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Local Area Connection 2 driver information:
Description . . . . . . . . . . : Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Manufacturer . . . . . . . . . : Realtek
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 7.2.1127.2008
Inf File Name . . . . . . . . . : C:\Windows\INF\netrtx64.inf
Inf File Date . . . . . . . . . : Monday, July 13, 2009 8:37:30 PM
Section Name . . . . . . . . . : RTL8168D.ndi
Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_8168&rev_03
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 6
Physical Media Type . . . . . . : 14


Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Wireless Network Connection driver information:
Description . . . . . . . . . . : 802.11 USB Wireless LAN Card
Manufacturer . . . . . . . . . : Ralink Technology, Corp.
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 3.0.0.61
Inf File Name . . . . . . . . . : C:\Windows\INF\netr28ux.inf
Inf File Date . . . . . . . . . : Monday, July 13, 2009 8:37:32 PM
Section Name . . . . . . . . . : OS61_Ralink_3070.ndi
Hardware ID . . . . . . . . . . : usb\vid_148f&pid_3070
Instance Status Flags . . . . . : 0x180600a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9


Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Wireless Network Connection 2 driver information:
Description . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Manufacturer . . . . . . . . . : Microsoft
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 6.1.7600.16385
Inf File Name . . . . . . . . . : c:\windows\inf\netvwifimp.inf
Inf File Date . . . . . . . . . : Monday, July 13, 2009 8:42:54 PM
Section Name . . . . . . . . . : vwifimp.ndi
Hardware ID . . . . . . . . . . : {5d624f94-8850-40c3-a3fa-a4fd2080baf3}\vwifimp
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9


Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Local Area Connection driver information:
Description . . . . . . . . . . : Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Manufacturer . . . . . . . . . : Realtek
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 7.2.1127.2008
Inf File Name . . . . . . . . . : C:\Windows\INF\netrtx64.inf
Inf File Date . . . . . . . . . : Monday, July 13, 2009 8:37:30 PM
Section Name . . . . . . . . . : RTL8168D.ndi
Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_8168&rev_03
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 6
Physical Media Type . . . . . . : 14


Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Auto Configuration
Initialize status: Success
Information for connection being diagnosed
Result of diagnosis: No problem found




Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 7f8bc519-08c4-4d1e-8342-38cadee4d242
Interface name: 802.11 USB Wireless LAN Card
Interface type: Native WiFi
Connection incident diagnosed
Auto Configuration ID: 1

List of visible access point(s): 0 item(s) total, 0 item(s) displayed
Connection History
Information for Auto Configuration ID 1
List of visible networks: 0 item(s) total, 0 item(s) displayed
List of preferred networks: 0 item(s)
Information for Connection ID 1
Connection started at: 2010-04-19 21:29:22-928
Auto Configuration ID: 1
Profile: Discovery connection
SSID: midatlanticbb
SSID length: 13
Connection mode: Infra
Security: No
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Fail 0x00000000
Association status: Fail 0x00000000
Association reason code: 0x00000000



Diagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Native WiFi MSM
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 7f8bc519-08c4-4d1e-8342-38cadee4d242
Interface name: 802.11 USB Wireless LAN Card
Interface type: Native WiFi
Profile: Discovery connection
SSID: (Unnamed Network)
SSID length: 0
Connection mode: <unknown>
Security: No
Connect even if network is not broadcasting: No
Result of diagnosis: No problem found




Network Diagnostics Log
File Name: CF5A289D-FA84-4368-B5BD-9EE5471B5B23.Diagnose.0.etl

Other Networking Configuration and Logs
File Name: NetworkConfiguration.cab

Collection information
Computer Name: SAM2010-PC
Windows Version: 6.1
Architecture: amd64
Time: Monday, April 19, 2010 9:30:45 PM
Publisher details
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 1.0
Publisher: Microsoft Windows
Network Adapter
Troubleshoot Ethernet, wireless, or other network adapters.
Package Version: 1.0
Publisher: Microsoft Corporation

Can someone please tell me why this connection is not happening the way it should?

Thanks



My System SpecsSystem Spec
20 Apr 2010   #2
mgmcc

Windows 7 & 8 64-bit, Mac OSX 10.8.2
 
 

Are the wireless protocols compatible? In other words, you're not trying to connect an 802.11g adapter to a router that's configured to connect to 802.11n only.
My System SpecsSystem Spec
21 Apr 2010   #3
TSIT

XP Pro SP3
 
 

Sorry for not providing enough details:

Yes, the adapter is 802.11b/g/n compatible - 150mbps and the router (access point) is 802.11b/g and set to mixed mode.

Thanks
My System SpecsSystem Spec
Reply

 Can't connect to router with no security




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