Unable to enter Modem Setup

Polymathe · 23 Apr 2010

No Gateway on 'Network'

Casca · 23 Apr 2010

If it is not there, that would explain why we can't get in. ;-)

Try the troubleshooter in Network and Sharing center.

chev65 · 23 Apr 2010

Polymathe said:

Nope, Chev65, this model's current IP is 192.168.254.254 (my Default Gateway), factory changed after a firmware update, I did jul/2009, for using ADSL+ @ 8Mbps. As you can check at D-Link Brasil Firmware Update ReadMe (in Portuguese, tough), for my local ADSL service (Telemar - Velox).

And I've been using this IP ever since.

Only when I installed Win7, I found myself unable to use this IP

Typing 192.168.1.1, as suggested, redirects to http://aviso.veloxzone.com.br and a page with a huge msg It Works! in bold letters, and nothing else.

Booting from WinXP I can enter the modem, using 192.168.254.254, as expected

And as I posted earlier directly from the support page of your router, the firmware update messed things up and you need to follow the directions in the second part of the post. Hint> reload the firmware or try a different version of the firmware. Use the link I posted in my first post then get the latest firmware version and reinstall it.

Polymathe · 23 Apr 2010

Casca: Tried Troubleshooter, but it did not find anything wrong, for there is nothing wrong with the network, I'm connected.

chev65: Firmware update did NOT messed things, I'm connected. The Modem is running flawlessly, since jul/2009, with full setup access thru WinXP. No need to reinstall the firmware. Is Win7 related

The only mysterious trouble is Win7 entering the Modem Setup with it's current IP (192.168.254.254). Could it be something related to Win7 'IP range', or Firewall settings, or...

Could this '401' error hint something? (Actually, I'm not in Kansas -- inside the Modem's setup -- I was denied entry at the 'south border migra', in spite of my valid passport, OK when entering thru Canada ;-)

Still baffled,

Polymathe · 26 Apr 2010

And NO 'Residential Gateway' on WinXP either.

(But this Gateway absence never prevented me to enter the Modem Setup, using WinXP)