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Windows 7: network adapter gone!? brain teasingly horrible!


29 Apr 2010   #1

windows 7 64 bit
 
 
network adapter gone!? brain teasingly horrible!

so i built this machine a while back and put 7 on it, i thought it'd be nice. it was working fine once i got it all up and running, a little tweak here and there, some bumps in the road, but nothing too major. now recently i moved into a new place, and my computer is right next to the bed, so i've been putting this baby in hibernation to quiet it down. i don't like shutting it down too often. i'll probably start after this gets fixed.

ANYWAY here's where i reckon the problems started. a while back the internets got messed up, i could ping in cmd, but couldn't use a browser and had the little triangle of death in the tray. i was so damn confused, how was i able to ping, but not browse?! anyway i fooled around with it a bit and somehow fixed that problem(no idea how <_<) and now something worse has happened. i woke it up and i just see this yellow triangle in the tray O_o and instantly call the cable company, who tell me that they can see my modem is working fine. the modem(motorolla surfboard) and router (linksys wrt54-g v5) have been reset multiple times, and other computers running on wifi are working fine in the house, so i'm pretty sure it's my box this time ping has no affect. i noticed under ipconfig i get a "tunnel" adapter. i've noticed this before, and i remember seeing "Local area connection 4" and "... 5" in network connections, and i thought it was really weird, but my internet was working so i didn't really care much at the time. i'm paying the price now :"( with no nets. now there's nothing in network connections, and this "tunnel adapter Local Area Connection* 9" under ipconfig is 9! so somehow my comp is making LANs, hiding them and making new ones, or something to that extent. under the Description for this LAN 9 it says "Teredo Tunneling Pseudo-Interface", and i tried to look some stuff up about it, and came up with some stuff about how win 7 uses ipv6, which no one else uses yet, giving win 7 all these problems. i'm not sure if this is the source of my problem though, it'd be nice to turn it off, and have the old reliable connection type that is more supported, and have a regular LAN that doesn't recreate itself.

i uninstalled some hidden adapters in my "network adapters" tab in device manager and then slapped myself because the comp didn't find them once i hit "scan for hardware changes", as if i physically deleted the adapter or something. anyway the little yellow triangle was in the tray, not finding a valid connection, and after i deleted some stuff in this tab, it went to being the red X, because there were no available connections. before all this tinkering i had a "virtualbox networking controller" in network connections that was completely useless, thus the yellow triangle before i deleted it in device manager. i slapped the drivers for my box on a thumb drive from another comp and tried installing them, but i get,

"the realtek network controller was not found. if Deep Sleep Mode is enabled Plug the Cable."

now i can't find any good reading material on this, and the only thing i've read about it suggests that the lan card is still 'hibernating' while the rest of the computer is awake, thus the nothingness under network connections. but this is a recent problem, i didn't have this coming out of hibernation before :/ i've tried shutting off all power, taking out the mobo battery, taking out the ram, still the same crap. both lights on the lan connection on the back of the tower were steady on(they're usually flashing widely when everything's working great) and now i only have the right orange light steady on :/ it comes steady on when the box is started up, whether there's a lan plugged in or not. i'm really freakin confused, i've wasted over 6 hours just trying to figure out exactly wtf is going on. i guess i'd like to know how to get out of "Deep Sleep Mode" so i can install these drivers.

thanks for reading it all you might as well give me your input

what do you think comrades?

My System SpecsSystem Spec
.

29 Apr 2010   #2

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by paperboy View Post
...now recently i moved into a new place...
Sounds like the card may have shifted in slot on mobo during move (if it isnt on mobo). Turn off and unplug system, take the card out, reseat it, secure it, and let us know results! For that matter, check all the cards and RAM.
My System SpecsSystem Spec
29 Apr 2010   #3

windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Darryl Licht View Post
Quote   Quote: Originally Posted by paperboy View Post
...now recently i moved into a new place...
Sounds like the card may have shifted in slot on mobo during move (if it isnt on mobo). Turn off and unplug system, take the card out, reseat it, secure it, and let us know results! For that matter, check all the cards and RAM.
it's built in on the mobo and it was working fine after moving in for quite a while(2-3 months). i've checked ram and cards, all are solid and readable. everything works, except the LAN under network connections just disappeared any clue about the deep sleep mode thing?
My System SpecsSystem Spec
.


29 Apr 2010   #4

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by paperboy View Post
Quote   Quote: Originally Posted by Darryl Licht View Post
Quote   Quote: Originally Posted by paperboy View Post
...now recently i moved into a new place...
Sounds like the card may have shifted in slot on mobo during move (if it isnt on mobo). Turn off and unplug system, take the card out, reseat it, secure it, and let us know results! For that matter, check all the cards and RAM.
it's built in on the mobo and it was working fine after moving in for quite a while(2-3 months). i've checked ram and cards, all are solid and readable. everything works, except the LAN under network connections just disappeared any clue about the deep sleep mode thing?
If sleep is causing this then I believe you need to set wake on LAN for this NIC thru the BIOS. Or... turn off sleep! Many have had issues with it!
My System SpecsSystem Spec
29 Apr 2010   #5

windows 7 64 bit
 
 

i have turned off sleep. and i can only get in the bios after i pop out the mobo battery for a while, because my keyboard is usb, and has no response until bios has already started windows. but i did find out it works if i pop out the mobo battery and completely reset the thing, which is weird. i don't think i've seen a setting for waking in the bios :/ i'll take a look though and post when i do it later today.
My System SpecsSystem Spec
29 Apr 2010   #6

windows 7 64 bit
 
 

alright i'm in bios now on my broken baby.

at the top it reads CMOS setup utility copyright blah blah

so under "Integrated Peripherals"

i have "On-Chip MAC Lan" which is set to Auto, the other option being disabled.

"Onboard 1394" i enabled.(love the firewire)

"Onboard LAN Boot ROM" was disabled. for the description it reads "decide whether to invoke the boot ROM of the onboard LAN chip" i just quickly googled it and apparently it's used to boot from a network? so i guess i'll leave it off.

"SMART LAN" doesn't do anything when i press enter on it. it takes me to another page where it says "Virtual Cable Test" but there is nothing to manipulate and waiting doesn't seem to do anything. i plug and unplug the lan cable during this and still nothing. just the same one orange light steady on at the plugin for the lan.(of the orange and green lights that usually fire randomly) 5 min later i hit smart LAN again, and now a smaller dialogue box pops up titled SMART LAN and my only option is to press enter, which makes the dialogue disappear.

hm well i got my keyboard to work on bios startup thanks to the usb keyboard setting lol, but otherwise the above mentioned seems like the only relevant things to change :/

i'm reading up on other people that have had this one steady amber light on their lan port. i think it might be some lame software blocking access to the router. i haven't the faintest clue how to check this, i'll get back to you all. any pointers are more than welcome
My System SpecsSystem Spec
29 Apr 2010   #7

windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Darryl Licht View Post
Quote   Quote: Originally Posted by paperboy View Post
Quote   Quote: Originally Posted by Darryl Licht View Post

Sounds like the card may have shifted in slot on mobo during move (if it isnt on mobo). Turn off and unplug system, take the card out, reseat it, secure it, and let us know results! For that matter, check all the cards and RAM.
it's built in on the mobo and it was working fine after moving in for quite a while(2-3 months). i've checked ram and cards, all are solid and readable. everything works, except the LAN under network connections just disappeared any clue about the deep sleep mode thing?
If sleep is causing this then I believe you need to set wake on LAN for this NIC thru the BIOS. Or... turn off sleep! Many have had issues with it!
what would this wake setting be under? those were the only LAN options i saw
My System SpecsSystem Spec
29 Apr 2010   #8

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by paperboy View Post
Quote   Quote: Originally Posted by Darryl Licht View Post
Quote   Quote: Originally Posted by paperboy View Post

it's built in on the mobo and it was working fine after moving in for quite a while(2-3 months). i've checked ram and cards, all are solid and readable. everything works, except the LAN under network connections just disappeared any clue about the deep sleep mode thing?
If sleep is causing this then I believe you need to set wake on LAN for this NIC thru the BIOS. Or... turn off sleep! Many have had issues with it!
what would this wake setting be under? those were the only LAN options i saw
It varies from BIOS to BIOS... sometimes its where you were Integrated Peripherals, also check Power Settings or similar.
My System SpecsSystem Spec
29 Apr 2010   #9

windows 7 64 bit
 
 

oh one more thing, i can't even get the router settings to pop up, the ole 192.168.1.1. but i can do it from other machines on the network.
My System SpecsSystem Spec
29 Apr 2010   #10

windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Darryl Licht View Post
Quote   Quote: Originally Posted by paperboy View Post
Quote   Quote: Originally Posted by Darryl Licht View Post

If sleep is causing this then I believe you need to set wake on LAN for this NIC thru the BIOS. Or... turn off sleep! Many have had issues with it!
what would this wake setting be under? those were the only LAN options i saw
It varies from BIOS to BIOS... sometimes its where you were Integrated Peripherals, also check Power Settings or similar.
i did check there, i didn't see anything about peripherals or lan. there was a setting that was either to set on S1 or S3, and it was set on S1, but that's what it should be on. i'm at the end of my rope this sucks is there a tool i can slam on there to take a deep look at what happens when a connection is trying to be made?
My System SpecsSystem Spec
Closed Thread

 network adapter gone!? brain teasingly horrible!




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