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Windows 7: HELP! ethernet cable not being detected

11 May 2010   #1
Hazza

Windows 7
 
 
HELP! ethernet cable not being detected

Hi,
I am using windows 7. i have upgraded from vista recently.
My internet connection has been cutting out infrequently over the past month, but now it has cut out completely. windows is detecting the problem as a either a faulty ethernet cable or as a cable not being connected.
I have tried;
  • changing the cable
  • unplugging/plugging back in
  • unplugging/restarting/plugging back in
  • disabling/re-enabling the device
i am connecting using 'Realtek PCle Family Controller'
The modem is a D-link

Very appreciative of any help on the matter


My System SpecsSystem Spec
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11 May 2010   #2
Ch@n

 

First, update your drivers. Either thru your driver CD or by downloading the latest and copying and installing using a USB.
If all done and still issue, check in your DM whether the network adapter has no issue.
My System SpecsSystem Spec
11 May 2010   #3
Hazza

Windows 7
 
 

drivers are updated... whats DM? apologies for noobness
My System SpecsSystem Spec
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11 May 2010   #4
Ch@n

 

Device Manager. BTW, When you connect the cable, wat does the network indicator say?? A red cross mark???

What about the lights in your Modem? All Lit?

If you have a spare desktop or laptop, can you check whether the network line from Modem works??
My System SpecsSystem Spec
11 May 2010   #5
Hazza

Windows 7
 
 

all the lights are lit on the modem. Internet is working on another desktop and on a laptop.
The network indicator has a red cross on it yeah. it just seems to not be detecting the cable at all
My System SpecsSystem Spec
12 May 2010   #6
Digerati

Windows 7 Profession 64-bit
 
 

You say other computers work - can I assume then you have a Router? Ports can go bad. Try another port. If it works in another port, it may be totally bad, or just needing a router reset (power cycle for 10 seconds or so).
My System SpecsSystem Spec
12 May 2010   #7
myzr7

Windows 7 Ulti. x64
 
 

Hazza, Welcome to SevenForums.
This sounds like a driver problem to me however if you have tried replacing your Network adapter drivers with no help and need a quick fix without opening up you computer then you may like to try a usb adapter.The network cable plugs into it and it goes into a usb port. I keep one around in case a nic card goes bad. Good luck to you with your problem.
SMC EZ Connect Compact USB Adapter - SMC2208USB/ETH - Buy.com
My System SpecsSystem Spec
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 HELP! ethernet cable not being detected




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