HELP! ethernet cable not being detected


  1. Hazza
    Posts : 3
    Windows 7
       New #1

    HELP! ethernet cable not being detected


    Hi,
    I am using windows 7. i have upgraded from vista recently.
    My internet connection has been cutting out infrequently over the past month, but now it has cut out completely. windows is detecting the problem as a either a faulty ethernet cable or as a cable not being connected.
    I have tried;
    • changing the cable
    • unplugging/plugging back in
    • unplugging/restarting/plugging back in
    • disabling/re-enabling the device
    i am connecting using 'Realtek PCle Family Controller'
    The modem is a D-link

    Very appreciative of any help on the matter
      My Computer
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  3. Ch@n
    Posts : 1,508
    Lion
       New #2

    First, update your drivers. Either thru your driver CD or by downloading the latest and copying and installing using a USB.
    If all done and still issue, check in your DM whether the network adapter has no issue.
      My Computer
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  4. Hazza
    Posts : 3
    Windows 7
    Thread Starter
       New #3

    drivers are updated... whats DM? apologies for noobness
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  6. Ch@n
    Posts : 1,508
    Lion
       New #4

    Device Manager. BTW, When you connect the cable, wat does the network indicator say?? A red cross mark???

    What about the lights in your Modem? All Lit?

    If you have a spare desktop or laptop, can you check whether the network line from Modem works??
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  7. Hazza
    Posts : 3
    Windows 7
    Thread Starter
       New #5

    all the lights are lit on the modem. Internet is working on another desktop and on a laptop.
    The network indicator has a red cross on it yeah. it just seems to not be detecting the cable at all
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  8. Digerati
    Posts : 1,074
    Windows 7 Profession 64-bit
       New #6

    You say other computers work - can I assume then you have a Router? Ports can go bad. Try another port. If it works in another port, it may be totally bad, or just needing a router reset (power cycle for 10 seconds or so).
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  10. myzr7
    Posts : 1,797
    Windows 7 Ulti. x64
       New #7

    Hazza, Welcome to SevenForums.
    This sounds like a driver problem to me however if you have tried replacing your Network adapter drivers with no help and need a quick fix without opening up you computer then you may like to try a usb adapter.The network cable plugs into it and it goes into a usb port. I keep one around in case a nic card goes bad. Good luck to you with your problem.
    SMC EZ Connect Compact USB Adapter - SMC2208USB/ETH - Buy.com
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