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Windows 7: Slow Network Access and Unable To Transfer Large Files

17 May 2010   #1
michaelking

 
Slow Network Access and Unable To Transfer Large Files

This is really beginning to frustrate me. Anytime I try to copy a file from my windows xp desktop to my windows 7 laptop, the download speed will decrease until it finally pops up with a message saying, "the connection to \\computer name has been lost, please check the network and try again. This only occurs when trying to copy over large files. The problem does not exist on my windows xp desktop, I am able to copy over large files from the windows laptop without any sort of problem. I have tried connecting the laptop directly to the router but that doesn't fix anything. Please help! Maybe I could try installing a wireless card in the desktop and put the two computers in ad-hoc mode?

The laptop is a dell 1440 Inspiron and the router is a Belkin wrtg54g.


My System SpecsSystem Spec
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17 May 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by michaelking View Post
This is really beginning to frustrate me. Anytime I try to copy a file from my windows xp desktop to my windows 7 laptop, the download speed will decrease until it finally pops up with a message saying, "the connection to \\computer name has been lost, please check the network and try again. This only occurs when trying to copy over large files. The problem does not exist on my windows xp desktop, I am able to copy over large files from the windows laptop without any sort of problem. I have tried connecting the laptop directly to the router but that doesn't fix anything. Please help! Maybe I could try installing a wireless card in the desktop and put the two computers in ad-hoc mode?

The laptop is a dell 1440 Inspiron and the router is a Belkin wrtg54g.
Are y ou using "homegroup" for networking? Sometimes on some mixed OS networks homegroup has a problem with connectivity and slow downs.

You can verify if it is the problem by making a new network connection using "workgroup" and see if the problem still exists. If it does not you can disable IPv6 and kill homegroup.


Let us know if you need help

Ken
My System SpecsSystem Spec
17 May 2010   #3
michaelking

 

After spending about 5 days trying to resolve this problem, I finally figured out what was causing the trouble. When joining my Workgroup on windows 7, my Wireless Belkin F5D7234-4 Router was detected and needed to be configured (Which I find pleasing that you can do via the OS itself, rather than spending time stumbling around the routers actual admin page). Instead, I chose to skip the step and continue using my wireless connection without setting it up. Well, I was bored tonight and figured I would finally get rid of the constant notifications, so I went ahead and set up the router, enabled security, etc, and just out of curiosity, I decided that I would try to transfer a file and see if setting up the router could have solved my problem, and IT DID! No more dropped connections from remote pcs and best of all, I am actually able to import my games from my other pc without lugging around an external drive (And yes I know there are other smaller alternatives). Anyhow, thanks for the assistance.

Mike
My System SpecsSystem Spec
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17 May 2010   #4

Windows 7 Ultimate 64 bit
 
 

Hi Mike,

Thanks for letting us know the solution. I'm always jumping ahead and I've been there myself.

If you ever needed a temporarily solution for the above issue, you could try to connect the PC's via IPADDRESS (and you may have done this already, if so the below may help other readers ).

If you connect to another computer via its PC name you rely on the router or other DNS device to translate this name into an ipaddress. If you skip this step, it's faster and it rules out DNS as a connectivity issue. DNS issues are a common problem that cause the connection to drop little packets of data (which in turn slow down transfers).

To find a computers IPADDRESS, open CMD (from Search) and type IPCONFIG.

Tim
My System SpecsSystem Spec
17 May 2010   #5
michaelking

 

I actually tried connecting and transferring files via the method you listed, and after about 5 minutes, my connection dropped off and the process could not be completed.
My System SpecsSystem Spec
17 May 2010   #6

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by michaelking View Post
I actually tried connecting and transferring files via the method you listed, and after about 5 minutes, my connection dropped off and the process could not be completed.
Nice Mike! You're steps ahead and have already ruled out DNS as your issue

Thanks for getting back to us again, not everyone does that and although I didn't really contribute to this thread, I for one appreciate it.
My System SpecsSystem Spec
17 May 2010   #7

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by michaelking View Post
After spending about 5 days trying to resolve this problem, I finally figured out what was causing the trouble. When joining my Workgroup on windows 7, my Wireless Belkin F5D7234-4 Router was detected and needed to be configured (Which I find pleasing that you can do via the OS itself, rather than spending time stumbling around the routers actual admin page). Instead, I chose to skip the step and continue using my wireless connection without setting it up. Well, I was bored tonight and figured I would finally get rid of the constant notifications, so I went ahead and set up the router, enabled security, etc, and just out of curiosity, I decided that I would try to transfer a file and see if setting up the router could have solved my problem, and IT DID! No more dropped connections from remote pcs and best of all, I am actually able to import my games from my other pc without lugging around an external drive (And yes I know there are other smaller alternatives). Anyhow, thanks for the assistance.

Mike
I'm curious as to exactly which router setting fixed the problem because this problem has come up quite a few times so far with no clear resolution.
My System SpecsSystem Spec
17 May 2010   #8

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by chev65 View Post

I'm curious as to exactly which router setting fixed the problem.
Yeah me too, now that you mention it and I'm also curious if at any time you input static IP, DNS, and DG on the 2 PC's Mike?
My System SpecsSystem Spec
17 May 2010   #9

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by TimStitt View Post
Quote   Quote: Originally Posted by chev65 View Post

I'm curious as to exactly which router setting fixed the problem.
Yeah me too, now that you mention it and I'm also curious if at any time you input static IP, DNS, and DG on the 2 PC's Mike?
Your like me Tim, it's not enough to just fix the problem, I have to know exactly what fixed it. Not to mention this problem will no doubt come up again.
My System SpecsSystem Spec
18 May 2010   #10

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by chev65 View Post
Quote   Quote: Originally Posted by TimStitt View Post
Quote   Quote: Originally Posted by chev65 View Post

I'm curious as to exactly which router setting fixed the problem.
Yeah me too, now that you mention it and I'm also curious if at any time you input static IP, DNS, and DG on the 2 PC's Mike?
Your like me Tim, it's not enough to just fix the problem, I have to know exactly what fixed it. Not to mention this problem will no doubt come up again.
Exactly!
My System SpecsSystem Spec
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 Slow Network Access and Unable To Transfer Large Files





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