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Windows 7 - Connection problems when installing new programs |
05-25-2010
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#1 | | |
Connection problems when installing new programs I purchased a Toshiba Satellite laptop with windows 7. I've tried to install a cookbook program, world of warcraft, foxfire, and a few more I can't recall off the top of my head, and all have the same problem with connecting to the internet. I've checked the firewall settings, made the exceptions so they show up on the list, tried turning the firewall off and they still don't get a connection. All anti-virus software is removed so that was not the issue. If I run in safe mode with network they work, but going back to normal mode they have the connection issue again. Does anyone know where the issue is and how to fix it?
| My System Specs | | |
05-25-2010
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#2 | | Windows 7 Home Premium SP1, clean install, upgrade disc |
Try the clean boot to find the source of the problem Same principle as safe mode How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
If the problem exists in clean boot, it may be a driver issue. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
05-25-2010
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#3 | | |
the Issue is still there in clean boot. Since Toshiba does not give you the recovery disks, will the ones I made install everything or can I have only window 7 install? I also see that the laptop will not read the external hard drive (NTFS format), nor will it file share with the other computers. I really dislike windows 7 right now. | My System Specs | | |
05-25-2010
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#4 | | Windows 7 32bit, Snow leopard |

Quote: Originally Posted by janessa the Issue is still there in clean boot. Since Toshiba does not give you the recovery disks, will the ones I made install everything or can I have only window 7 install? I also see that the laptop will not read the external hard drive (NTFS format), nor will it file share with the other computers. I really dislike windows 7 right now.
hmmm 
can you post a screenshot of your taskmanager processes? | My System Specs | | System Manufacturer/Model Number Dell Inspiron 1440, Apple macbook pro OS Windows 7 32bit, Snow leopard CPU Intel Core 2 Duo 2.2GHz Motherboard IDK LOL Memory 2GB DDR2 RAM Graphics Card Intel GMA X4500MHD Sound Card NONE Monitor(s) Displays 14" WLED-backlit display :: resolution 1366x768 PSU Stock Case Stock Cooling Stock Hard Drives 320GB HDD |
05-25-2010
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#5 | | |
You should be able to create firewall exceptions by following the tutorial in the link below. Maybe you missed a step hard to say for sure. If you have itunes installed then you need to delate the bonjour service because it causes many problems with sharing and connections. If you can't even share files then something is blocking the connection. Even the slightest remains of any type of A/V software or third party firewall will cause this problem. Windows Firewall - Add or Remove an Exception | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 RTM X64 CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
05-25-2010
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#6 | | |
I've tried and retried the exception process, looked at the tutorial until I can almost say it word for word in my sleep. I've walked away and came back just incase I was making a mistake and just repeating it. I've tried the repair and it shows a port error but no way to fix the problem. Is that the whole problem? I have run out of ideas. | My System Specs | | |
05-25-2010
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#7 | | |
Most likely one of the many pre-installed softwares that your laptop came with is probably causing this problem but it's difficult to say which one it might be. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 RTM X64 CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
05-26-2010
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#8 | | |
Thanks everyone, I found the problem, it fixed my connection issues and my network sharing. So everything is working great. Oh yea the problem was with the toshiba file that offered free stuff for a month. Even though Norton internet security was not installed and did not show up in control panel, nor was there a folder any longer for it, it was some how hidden within the Toshiba stuff. Once I started messing with that Toshiba folder up pops Norton, within the Norton list was an unistall so thats what I did, uninstall through there as it still did not show up in control panel. A reboot after unistall and everything works. | My System Specs | | |
05-26-2010
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#9 | | Windows 7 Home Premium SP1, clean install, upgrade disc |
Eveyone, who has contributed to this thread are very happy for your success. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
05-26-2010
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#10 | | |
I should also add the problem with windows 7 saying the external drive was not formated and could not read or write to it even though it was NTFS formated, was also fixed by that uninstall of Norton. | My System Specs | | Connection problems when installing new programs problems? All times are GMT -5. The time now is 06:54 PM. |  |