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Windows 7: Error 800 when trying to remote connect via VPN

28 May 2010   #1
AAAHome

Windows XP to Windows 7
 
 
Error 800 when trying to remote connect via VPN

Hi, I keep getting an error when trying to remote connect to my work pc via VPN. I set the VPN up correctly & configured firewall to allow the port, etc.


My System SpecsSystem Spec
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10 Jun 2010   #2
danteroxxx

Win7 Ultimate
 
 

Hi AAAHome! I see the IP address you're connecting to is a 192.168.x.x. This is typically a "local address" block. Unless the "work pc" you mentioned is in your house/on your network, that wont work. You need to get the WAN (Wide Area Network) IP of the work pc's network. You can find this by going to www.whatismyip.com whilst using the work pc. You would then use this number to try to connect. Hope this helps!
My System SpecsSystem Spec
10 Jun 2010   #3
AAAHome

Windows XP to Windows 7
 
 

Ok I will try that, thanks very much!
My System SpecsSystem Spec
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10 Jun 2010   #4
AAAHome

Windows XP to Windows 7
 
 

oops quick questions - is this WAN IP what I also use in setting up the VPN's on my router?
My System SpecsSystem Spec
10 Jun 2010   #5
WindowsStar

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

You need your works VPN address. Like: vpn.myworkdomain.com or a public IP address like: 68.71.111.23. Once you have that you enter that as the VPN you want to connect to. You may need to call your work's IT department for the information.
My System SpecsSystem Spec
10 Jun 2010   #6
danteroxxx

Win7 Ultimate
 
 

In the router, TCP Port 1723 (for a pptp VPN) should be port-forwarded to the Host computer's Local IP address. This number will likely be the 192.x.x.x referenced in the picture.
My System SpecsSystem Spec
10 Jun 2010   #7
AAAHome

Windows XP to Windows 7
 
 

Quote   Quote: Originally Posted by danteroxxx View Post
In the router, TCP Port 1723 (for a pptp VPN) should be port-forwarded to the Host computer's Local IP address. This number will likely be the 192.x.x.x referenced in the picture.
Ok that's how I have it currently set up. I have 3 users set up so the IP's are 192.x.x.x (1), 192.x.x.x (2), etc. & the TCP ports I have as 1723, 1724, etc. Is it correct to go up one number for each computer/user?

Unfortunately I am the IT person. I was sort of thrown into it regardless of knowledge (or lack thereof).

Also, I've seen reference to work domains or hosts but have no idea how to know what ours are, i.e. vpn.myworkdomain.com. How do I find out what ours is? (I can't ask IT cuz it's me).
My System SpecsSystem Spec
10 Jun 2010   #8
danteroxxx

Win7 Ultimate
 
 

No worries. The WAN I mentioned finding will be the same thing that all the clients connect to. They will also all connect to the same host VPN server. (I assume. Your company may have more that one) You will only need to forward 1723 to the Host server's local IP on the network. To re-cap:

user 1, 2, and 3 will all connect to the WAN ip address.
The network that the VPN server (Host) is on should have TCP 1723 forwarded to the VPN server's local IP.
My System SpecsSystem Spec
10 Jun 2010   #9
AAAHome

Windows XP to Windows 7
 
 

I think I get it... I will try it this evening. Thanks for all the help!
My System SpecsSystem Spec
10 Jun 2010   #10
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

This walkthough explains the steps pretty well.
Vpn Accounts : Windows 7 (Seven) VPN Setup Guide
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 Error 800 when trying to remote connect via VPN




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