Windows 7 wireless problems after I moved from the states

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  1. Posts : 5
    Windows 7 Home Basic x64
       #1

    Windows 7 wireless problems after I moved from the states


    OK, so here is my problem. I bought a laptop when I went back to California for vacation. When I was there I had no problems with wireless connection or LAN connection. Turned my computer on and i can immediately surf. I moved back to the Philippines and it will not connect to any wireless network here. I tried hooking up LAN and it works just fine. I can see the wireless networks and It will ask me for key if i try and connect. But after that it does nothing. I tried trouble shooting and it says that is can't find any problem. I have tried at my home, and both my offices at work and nothing. The IT here seem to have no clue what is going on. Anyone have any idea?
      My Computer


  2. Posts : 1,519
    El Capitan / Windows 10
       #2

    AlcapOWNED said:
    OK, so here is my problem. I bought a laptop when I went back to California for vacation. When I was there I had no problems with wireless connection or LAN connection. Turned my computer on and i can immediately surf. I moved back to the Philippines and it will not connect to any wireless network here. I tried hooking up LAN and it works just fine. I can see the wireless networks and It will ask me for key if i try and connect. But after that it does nothing. I tried trouble shooting and it says that is can't find any problem. I have tried at my home, and both my offices at work and nothing. The IT here seem to have no clue what is going on. Anyone have any idea?
    Your WiFi NIC is channel restricted to the American radio spectrum -- channels 1-11. You'll need 1,6,11 or higher as supported. Please write back for more info if needed.
      My Computer


  3. Posts : 5
    Windows 7 Home Basic x64
    Thread Starter
       #3

    So Changing the router channel to 6 or 1 will allow my computer to connect? Its default was set at 8 and i move it to 11. There was nothing higher in the router setting. Is there anything i can do on my laptop? Or is it restricted to that spectrum as far as the laptop goes.
      My Computer


  4. Posts : 1,519
    El Capitan / Windows 10
       #4

    AlcapOWNED said:
    So Changing the router channel to 6 or 1 will allow my computer to connect? Its default was set at 8 and i move it to 11. There was nothing higher in the router setting. Is there anything i can do on my laptop? Or is it restricted to that spectrum as far as the laptop goes.
    Go to device manager, get properties on your wireless device and look for something like this: Windows 7 wireless problems after I moved from the states-untitled.png
      My Computer


  5. Posts : 5
    Windows 7 Home Basic x64
    Thread Starter
       #5

    My wireless device doesn't have the option to change the channels. It doesn't have numerical options. It only has two, 'long and short' and 'long'. I'm not too computer savvy but is it an option to change my wireless device? Currently it is ATHEROS AR9287 Wireless network Adapter.

    Thanks for all your help so far. I didn't realize I haven't thanked you until after I hit reply on the last post I sent.
      My Computer


  6. Posts : 1,519
    El Capitan / Windows 10
       #6

    Try this driver http://dl.dropbox.com/u/561353/AMD64...ef4a660a02.cab from Microsoft Update Catalog. They make it hard to link from there so I alway just post the right driver to dropbox.

    Long and short are prologue burst options. Mostly it's to get over wifi crowding like Steve Jobs had at his failed iOS4 demo.
      My Computer


  7. Posts : 5
    Windows 7 Home Basic x64
    Thread Starter
       #7

    Ok I opened it. So what am i suppose to do with those files. Extract them and put them where?
      My Computer


  8. Posts : 1,519
    El Capitan / Windows 10
       #8

    AlcapOWNED said:
    Ok I opened it. So what am i suppose to do with those files. Extract them and put them where?
    I'm sorry. I forgot that manual driver installation isn't a core skill for most people. That's entirely my fault. Open device manager by right clicking computer in the start menu and select manage. Click device manager and find your Atheros device. Right click and select update driver software. Select the second option, browse ...

    Select the location where you expanded the file I gave you.

    Again sorry for the confusion. If this driver doesn't work initially or does not have international spectrum options try channel 1,6,11 as previously stated.

    Do you know why this is an issue? Many Asian cell phone bands live in the gaps between 1-6-11. Japan extended the spectrum to 14 and that's the best way to fix this in Asia
      My Computer


  9. Posts : 5
    Windows 7 Home Basic x64
    Thread Starter
       #9

    It worked. I reset the router and then changed the channel to 6 and it worked. Thanks so much for your help.
      My Computer


  10. Posts : 1,519
    El Capitan / Windows 10
       #10

    AlcapOWNED said:
    It worked. I reset the router and then changed the channel to 6 and it worked. Thanks so much for your help.
    Glad to hear it.
      My Computer


 
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