| Windows 7: Internet disconnects for no reason |
20 Jun 2010
|
#1 | | Windows 7 Ultimate 6.1.7600 x64 |
Internet disconnects for no reason My Internet connection can go for days with no problem and then for half a day will disconnect every few minutes. The strange thing is that all I have to do to get it back is to disconnect the cable from my computer and reconnect it and in seconds I have Internet again. My internet provider cannot find a problem with the connection and all assume it has something to do with the modem or router but I cannot find any problem with them.
We have a router with 2 computers connected to it and we have a static IP.
I have no 3rd party firewalls and like I said, most of the week this doesn't happen.
I have read all kinds of solutions and have tried them all (installing router\modem\windows updates, etc...)
Instead of trying to figure out what the cause is, since my solution is taking out the cable and putting it back, thus forcing a reconnection, I wanted to ask if you know of any software that would monitor my internet connection and when it sees that it got disconnected, it would force a restart of the connection (like what I do manually by taking the cable in and out.)
Thanks. | My System Specs |
| System Manufacturer/Model Number Gigabyte GA-Z68X-UD3H-B3 OS Windows 7 Ultimate 6.1.7600 x64 CPU Intel Core i7 2600 3.40GHz, 8 Core Motherboard Gigabyte GA-Z68X-UD3H-B3 Memory 8GB RAM Kingston Graphics Card NVIDIA GeForce GTX 550 Ti 1GB Sound Card HQX-E1 Realtek High Definition Audio Screen Resolution 1920x1080 Hard Drives 120GB SSD HDD for OS, 10 Gigabytes Usable Hard Drive Capacity Internet Speed 100M |
20 Jun 2010
|
#2 | | Windows 7 Enterprise 64-bit Brooklyn, NY |
Well, instead of manually taking the cable in and out, go into command promt (Start -> "cmd") and type "ipconfig /renew".
Have you tried scanning for viruses? In one case I had, an infected computer was attempting to attack other computers on the network, disconnecting them from the internet. Use Malwarebytes Anti-Malware or SUPER Antispyware. | My System Specs | | OS Windows 7 Enterprise 64-bit CPU AMD Phenom II X4 3.0GHz Motherboard ASUS M5A97 Memory 8GB G-Skill Ripjaws DDR3 1333 Graphics Card PNY GeForce 460 GTX 1GB OC - Enthusiast Edition Sound Card VIA High Definition Audio Monitor(s) Displays Dell 19" Screen Resolution 1280x1024 Keyboard Microsoft Wireless Keyboard 2000 Mouse Microsoft Wireless Mouse 2000 PSU OCZ Fata1ty 700W Modular PSU Case ASUS Hard Drives 1TB - Primary
160GB - Secondary
250GB - External backup for important files Internet Speed 3 Mbps/768 kbps |
20 Jun 2010
|
#3 | | Windows 7 Ultimate 6.1.7600 x64 |
Yes, I scan my computer weekly. My AV is NOD32 and my weekly scan is with CCleaner and SUPERAntiSpyware Professional. I also do a weekly run of Hijackthis. I will try flushing my connection and if it works, I will make a .bat file to do this but I need someway that the computer could do it for me as soon as the connection gets lost. | My System Specs | | System Manufacturer/Model Number Gigabyte GA-Z68X-UD3H-B3 OS Windows 7 Ultimate 6.1.7600 x64 CPU Intel Core i7 2600 3.40GHz, 8 Core Motherboard Gigabyte GA-Z68X-UD3H-B3 Memory 8GB RAM Kingston Graphics Card NVIDIA GeForce GTX 550 Ti 1GB Sound Card HQX-E1 Realtek High Definition Audio Screen Resolution 1920x1080 Hard Drives 120GB SSD HDD for OS, 10 Gigabytes Usable Hard Drive Capacity Internet Speed 100M |
20 Jun 2010
|
#4 | | Windows 7 Ult, Windows 8 Pro, San Diego |
Most likely this is a router problem, have you tried updating the firmware? What model of router are you using? | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ult, Windows 8 Pro, CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
20 Jun 2010
|
#5 | | Windows 7 Enterprise 64-bit Brooklyn, NY |
Yes, out of curiosity, what router do you have? | My System Specs | | OS Windows 7 Enterprise 64-bit CPU AMD Phenom II X4 3.0GHz Motherboard ASUS M5A97 Memory 8GB G-Skill Ripjaws DDR3 1333 Graphics Card PNY GeForce 460 GTX 1GB OC - Enthusiast Edition Sound Card VIA High Definition Audio Monitor(s) Displays Dell 19" Screen Resolution 1280x1024 Keyboard Microsoft Wireless Keyboard 2000 Mouse Microsoft Wireless Mouse 2000 PSU OCZ Fata1ty 700W Modular PSU Case ASUS Hard Drives 1TB - Primary
160GB - Secondary
250GB - External backup for important files Internet Speed 3 Mbps/768 kbps |
20 Jun 2010
|
#6 | | Windows 7 Ultimate 32bit SP1 |
Have you tried right clicking on the monitor icon in task tray and troubleshooting the connection? | My System Specs | | System Manufacturer/Model Number Bruce ... somewhere in his 40's OS Windows 7 Ultimate 32bit SP1 CPU Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz Motherboard INTEL/D975XBX2 Memory 4 GB Graphics Card ATI Radeon HD 2600 Pro Monitor(s) Displays Samsung SyncMaster 914v Screen Resolution 1280 x 1024 Keyboard Standard PS/2 Keyboard Mouse Microsoft PS/2 Mouse PSU Rocketfish 700 W Case G.Skill Gigabyte Chassis Hard Drives 2/500GB each ... ST3500630AS ATA Device.
One is not connected Internet Speed DSL Antivirus Avira Internet Security Browser IE 9 Other Info ATI HDMI Audio |
21 Jun 2010
|
#7 | | Windows 7 Ultimate 6.1.7600 x64 |
Right clicking and troubleshooting did nothing. (come on... you think Microsoft would reveal their bugs?? ;-)
My router is Edimax BR-6104k. I will go into the setup page now and do a firmware upgrade. Hope it helps.
UPDATE:
Ok, upgraded from 3.25 to 3.29.
Will wait a few days and cross fingers.
Last edited by zvit; 21 Jun 2010 at 12:39 AM..
Reason: Update
| My System Specs | | System Manufacturer/Model Number Gigabyte GA-Z68X-UD3H-B3 OS Windows 7 Ultimate 6.1.7600 x64 CPU Intel Core i7 2600 3.40GHz, 8 Core Motherboard Gigabyte GA-Z68X-UD3H-B3 Memory 8GB RAM Kingston Graphics Card NVIDIA GeForce GTX 550 Ti 1GB Sound Card HQX-E1 Realtek High Definition Audio Screen Resolution 1920x1080 Hard Drives 120GB SSD HDD for OS, 10 Gigabytes Usable Hard Drive Capacity Internet Speed 100M |
21 Jun 2010
|
#8 | | Windows 7 Ult, Windows 8 Pro, San Diego |

Quote: Originally Posted by zvit Right clicking and troubleshooting did nothing. (come on... you think Microsoft would reveal their bugs?? ;-)
My router is Edimax BR-6104k. I will go into the setup page now and do a firmware upgrade. Hope it helps.
UPDATE:
Ok, upgraded from 3.25 to 3.29.
Will wait a few days and cross fingers. I doubt it's an OP system problem although updating the firmware has fixed problems like this on many occasions. If not I would suspect that one of your A/V's might be causing this problem. Hoping for the best.
Nearly 24 hours later still wondering if the firmware update helped or not.
Last edited by chev65; 21 Jun 2010 at 11:19 PM..
| My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ult, Windows 8 Pro, CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
21 Jun 2010
|
#9 | | Windows 7 Ultimate (64-Bit) + Service Pack 1 Las Vegas, NV |
You swap out the network card or add one and disable the on-board one if it's the first network card added?
My typical life for a network card is less than 2 years. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom OS Windows 7 Ultimate (64-Bit) + Service Pack 1 CPU AMD Phenom II X6 1090T Motherboard MSI 890FXA-GD70 Memory 8 gigs of Patriot Viper 2133 (2 fours) Graphics Card Radeon HD 7950 [3 gigs of GDDR5] MSI brand Sound Card Realtek High Definition Audio (onboard mobo, good quality) Monitor(s) Displays 2 WS LED Monitors: Viewsonic (portait) and LG (landscape) Screen Resolution 1920 by 1080 Keyboard Logitech K310 Washable keyboard Mouse iHome 600/1200 dpi mouse PSU Corsair TX850 Case Thermaltake Armor A90 Cooling Thermaltake Spin Q CPU Cooler Hard Drives SSD for OS: Adata SX900
7200 RPM Sata HDs for the rest: Hitachi and Seagate Internet Speed 50 Megabit broadband (Cable co.) Antivirus Webroot + Malwarebytes' Anti-malware & Spybot for scanning. Browser Firefox, Maxthon, Safari, and Opera Other Info D-Link Network card in one PCI slot after on-board had some issues, card resolved, and never looked back. |
22 Jun 2010
|
#10 | | Windows 7 Ultimate 6.1.7600 x64 |
Faladu, the computer is less than a year old but thanks for the input. | My System Specs | | System Manufacturer/Model Number Gigabyte GA-Z68X-UD3H-B3 OS Windows 7 Ultimate 6.1.7600 x64 CPU Intel Core i7 2600 3.40GHz, 8 Core Motherboard Gigabyte GA-Z68X-UD3H-B3 Memory 8GB RAM Kingston Graphics Card NVIDIA GeForce GTX 550 Ti 1GB Sound Card HQX-E1 Realtek High Definition Audio Screen Resolution 1920x1080 Hard Drives 120GB SSD HDD for OS, 10 Gigabytes Usable Hard Drive Capacity Internet Speed 100M Internet disconnects for no reason problems? All times are GMT -5. The time now is 01:24 AM. | |