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Windows 7: Slow Internet....not same as other posts i think


19 Jul 2010   #1

win 7
 
 
Slow Internet....not same as other posts i think

Hi-

First post so please bare with me. I am having a problem with a very slow internet connection and I can't figure it out. I browsed many of the threads here and other forums before deciding to post as I wanted to see if anyone else had the same problem but it appears that I am having the opposite problem as everyone else.

My XP, Vista and Win 7 laptops all run very fast on my home wireless network (G...i have to use G because my XP laptop card is only b/g compatible...connected via comcast cable modem and netgear wgr614 router)

Now, when I am at work, we are not allowed to use wireless. We use Comcast as well and there is a linksys router (version unknown) somewhere in the building, with lines routed everywhere. In two different offices, connected to 2 different ports of the router, my Vista laptop works very well with no problems loading ANY website and my download speed is very fast.

When I plug in the Win 7 laptop, I can't load most websites and what took 15 min to download on Vista, now counts up to 3days. When I go to speedtest.net, I get a download speed of 23.47mb/s and upload of 4.38mb/s. If those speeds are accurate, then it has to be a settings issue, right?

I am not sure what info you need but here is some on the Win 7 machine

Windows 7 ultimate 64bit
dell studio 17
intel i7 720 w/ 8gb ram
dell dw1501 wireless-n wlan half mini card
realtek pcie gbe family controller
running google chrome browser

is there some oddball setting in win 7 that I am missing or that I should check for. when my wireless at home works well and my wired connection works under an older OS...it leads me to believe that it must be a setting in Win 7 for wired connections. The laptop is brand new (received it last week) so I hope it isn't the actual network card.

thanks in advance

My System SpecsSystem Spec
.

19 Jul 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by upheaval View Post
Hi-

First post so please bare with me. I am having a problem with a very slow internet connection and I can't figure it out. I browsed many of the threads here and other forums before deciding to post as I wanted to see if anyone else had the same problem but it appears that I am having the opposite problem as everyone else.

My XP, Vista and Win 7 laptops all run very fast on my home wireless network (G...i have to use G because my XP laptop card is only b/g compatible...connected via comcast cable modem and netgear wgr614 router)

Now, when I am at work, we are not allowed to use wireless. We use Comcast as well and there is a linksys router (version unknown) somewhere in the building, with lines routed everywhere. In two different offices, connected to 2 different ports of the router, my Vista laptop works very well with no problems loading ANY website and my download speed is very fast.

When I plug in the Win 7 laptop, I can't load most websites and what took 15 min to download on Vista, now counts up to 3days. When I go to speedtest.net, I get a download speed of 23.47mb/s and upload of 4.38mb/s. If those speeds are accurate, then it has to be a settings issue, right?

I am not sure what info you need but here is some on the Win 7 machine

Windows 7 ultimate 64bit
dell studio 17
intel i7 720 w/ 8gb ram
dell dw1501 wireless-n wlan half mini card
realtek pcie gbe family controller
running google chrome browser

is there some oddball setting in win 7 that I am missing or that I should check for. when my wireless at home works well and my wired connection works under an older OS...it leads me to believe that it must be a setting in Win 7 for wired connections. The laptop is brand new (received it last week) so I hope it isn't the actual network card.

thanks in advance

Could easily be because your computer uses IPv6 and the router (especially if older) uses IPv4. Type cmd in search>ipconfig /all and upload a screenshot of the output.

Ken
My System SpecsSystem Spec
20 Jul 2010   #3

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by upheaval View Post
Hi-

First post so please bare with me. I am having a problem with a very slow internet connection and I can't figure it out. I browsed many of the threads here and other forums before deciding to post as I wanted to see if anyone else had the same problem but it appears that I am having the opposite problem as everyone else.

My XP, Vista and Win 7 laptops all run very fast on my home wireless network (G...i have to use G because my XP laptop card is only b/g compatible...connected via comcast cable modem and netgear wgr614 router)

Now, when I am at work, we are not allowed to use wireless. We use Comcast as well and there is a linksys router (version unknown) somewhere in the building, with lines routed everywhere. In two different offices, connected to 2 different ports of the router, my Vista laptop works very well with no problems loading ANY website and my download speed is very fast.

When I plug in the Win 7 laptop, I can't load most websites and what took 15 min to download on Vista, now counts up to 3days. When I go to speedtest.net, I get a download speed of 23.47mb/s and upload of 4.38mb/s. If those speeds are accurate, then it has to be a settings issue, right?

I am not sure what info you need but here is some on the Win 7 machine

Windows 7 ultimate 64bit
dell studio 17
intel i7 720 w/ 8gb ram
dell dw1501 wireless-n wlan half mini card
realtek pcie gbe family controller
running google chrome browser

is there some oddball setting in win 7 that I am missing or that I should check for. when my wireless at home works well and my wired connection works under an older OS...it leads me to believe that it must be a setting in Win 7 for wired connections. The laptop is brand new (received it last week) so I hope it isn't the actual network card.

thanks in advance
There is a good chance this problem is caused by out of date firmware on your office router. Updating the firmware on the older router could easily fix this type of problem.
My System SpecsSystem Spec
.


16 Aug 2010   #4

Windows 7 Pro (64)
 
 
same here

I believe that this has more to do with the DW1501 Wireless-N WLAN Half-Mini Card
than anything else. I say this because I am having the same problems with speeds not going past 65 Mbps on the Win7Pro machine using this card. All of the other Win7Pro machines in my home with different wireless N cards are reaching around 230 Mbps while contacting the same router. I would be interested in hearing more about this.
Router is a Netgear WNDR3300.
Interesting note: When looking at the DW WLAN utility, you can see that the link is set for 270 mbps but can only achieve 65. See captures:


Attached Images
  
My System SpecsSystem Spec
16 Aug 2010   #5

Windows 7 Professional SP1 64-bit
 
 

Have you actually looked into what Zigzag suggested?
My System SpecsSystem Spec
16 Aug 2010   #6

Windows 7 Pro (64)
 
 

Windows IP Configuration

Host Name . . . . . . . . . . . . : Prosig_i7-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 70-F1-A1-DF-4A-F3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom Virtual Wireless Adapter
Physical Address. . . . . . . . . : 70-F1-A1-DF-4A-F3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : DW1501 Wireless-N WLAN Half-Mini Card
Physical Address. . . . . . . . . : 70-F1-A1-DF-4A-F3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::cd8e:e1e5:8b81:a614%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, August 16, 2010 9:19:36 PM
Lease Expires . . . . . . . . . . : Tuesday, August 17, 2010 9:19:36 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 376500641
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-D6-68-9B-00-26-B9-E7-FC-FB

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : C4-46-19-FC-77-4A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-26-B9-E7-FC-FB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F7D80F3F-1418-44DF-9457-82667372400D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2476:2464:baf1:e992(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2476:2464:baf1:e992%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{1850D222-0156-4FC4-BC10-D7C8DA6B8349}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{BB2EEE5C-119A-4683-97B1-F13FC5328F99}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{450706DD-B3EB-4C15-B7BC-971323F65756}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{E3DA53AD-BF8D-4A6B-94DC-0234852D5692}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
My System SpecsSystem Spec
16 Aug 2010   #7

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by showpony View Post
I believe that this has more to do with the DW1501 Wireless-N WLAN Half-Mini Card
than anything else. I say this because I am having the same problems with speeds not going past 65 Mbps on the Win7Pro machine using this card. All of the other Win7Pro machines in my home with different wireless N cards are reaching around 230 Mbps while contacting the same router. I would be interested in hearing more about this.
Router is a Netgear WNDR3300.
Interesting note: When looking at the DW WLAN utility, you can see that the link is set for 270 mbps but can only achieve 65. See captures:
Your router is fine for this and most every router these days can easily handle the IPv6 protocol.

The only reason I mentioned that it could be a router problem is because usually with a newer board the problem isnt usually caused by the hardware or the driver.

If the problem is this mini card then wouldn't that be a problem with the board itself? Maybe a different driver would help in that case.

You could always try a different wireless adaptor to see if that is the problem or not.
My System SpecsSystem Spec
17 Aug 2010   #8

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by showpony View Post
I believe that this has more to do with the DW1501 Wireless-N WLAN Half-Mini Card
than anything else. I say this because I am having the same problems with speeds not going past 65 Mbps on the Win7Pro machine using this card. All of the other Win7Pro machines in my home with different wireless N cards are reaching around 230 Mbps while contacting the same router. I would be interested in hearing more about this.
Router is a Netgear WNDR3300.
Interesting note: When looking at the DW WLAN utility, you can see that the link is set for 270 mbps but can only achieve 65. See captures:
What kind of cable do you gave going from your modem to your router? Cat-5 or Cat-6?
Thats make the difference.
My System SpecsSystem Spec
17 Aug 2010   #9

Windows 7 Pro (64)
 
 

Chev
Yea, it looks like the adapter itself as that was the first thing that I did (swap in a different wifi card). I guess that I am still perplexed as to why in the DW WLAN utility that it shows it as setup for 270 but only gives me 65. I wonder if a patch would fix this or I have some setting out of place? What do you think?
Thanks for your insight.
My System SpecsSystem Spec
17 Aug 2010   #10

Windows 7 Pro (64)
 
 

Quote   Quote: Originally Posted by letsdoamazing View Post
Quote   Quote: Originally Posted by showpony View Post
I believe that this has more to do with the DW1501 Wireless-N WLAN Half-Mini Card
than anything else. I say this because I am having the same problems with speeds not going past 65 Mbps on the Win7Pro machine using this card. All of the other Win7Pro machines in my home with different wireless N cards are reaching around 230 Mbps while contacting the same router. I would be interested in hearing more about this.
Router is a Netgear WNDR3300.
Interesting note: When looking at the DW WLAN utility, you can see that the link is set for 270 mbps but can only achieve 65. See captures:
What kind of cable do you gave going from your modem to your router? Cat-5 or Cat-6?
Thats make the difference.
CAT6. Great question.
But that wouldn't explain why other wireless N computers on the network reach wireless N speeds and this computer doesn't. Right? Maybe I am missing something. Would love to hear your thoughts. Thanks!
My System SpecsSystem Spec
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 Slow Internet....not same as other posts i think




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