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Windows 7: I click "Remote Desktop Connection" and nothing happens

19 Jul 2010   #1

Windows 7 64 Professional
 
 
I click "Remote Desktop Connection" and nothing happens

All-

My problem is just as it says i the title. I can't seem to get my remote desktop on my Lenovo WD510 laptop to work AT ALL. By that I mean, it won't even give me a prompt to connect to another computer. Even if i go to search, type in mstsc.exe i can click, the loading icon appears, then seconds later it disappears. My even viewer log says:

Faulting application name: mstsc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bce80
Faulting module name: mstsc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bce80
Exception code: 0xc0000005
Fault offset: 0x00000000000515d0
Faulting process id: 0x1a60
Faulting application start time: 0x01cb276defd0c0cb
Faulting application path: C:\Windows\system32\mstsc.exe
Faulting module path: C:\Windows\system32\mstsc.exe
Report Id: 2e0c56fc-9361-11df-bf03-971c6ef4b897


I am on Windows 7 Pro 64. Lenovo wd510.

Any suggestions...?

My System SpecsSystem Spec
.

19 Jul 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by webbo11 View Post
All-

My problem is just as it says i the title. I can't seem to get my remote desktop on my Lenovo WD510 laptop to work AT ALL. By that I mean, it won't even give me a prompt to connect to another computer. Even if i go to search, type in mstsc.exe i can click, the loading icon appears, then seconds later it disappears. My even viewer log says:

Faulting application name: mstsc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bce80
Faulting module name: mstsc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bce80
Exception code: 0xc0000005
Fault offset: 0x00000000000515d0
Faulting process id: 0x1a60
Faulting application start time: 0x01cb276defd0c0cb
Faulting application path: C:\Windows\system32\mstsc.exe
Faulting module path: C:\Windows\system32\mstsc.exe
Report Id: 2e0c56fc-9361-11df-bf03-971c6ef4b897


I am on Windows 7 Pro 64. Lenovo wd510.

Any suggestions...?

The first exception code is a memory exception usually the app tries to use protected memory and double faults. Are you also having BSOD's? DO other apps hang or fail to launch?

To test the memory;

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
My System SpecsSystem Spec
19 Jul 2010   #3

Windows 7 64 Professional
 
 

Yes, I have in fact have been having issues with BSOD. Usually only when my laptop has been idle for a while. I will try a memtest.
My System SpecsSystem Spec
.


19 Jul 2010   #4

Windows 7 64 Professional
 
 

So I ran memtest and all 8gb's of my memory is fine. I'm not really sure what else to do at this point. I was just using it a few days ago....
My System SpecsSystem Spec
Reply

 I click "Remote Desktop Connection" and nothing happens





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