Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Dell Mini's n adapter can't find my 5G radio.

20 Jul 2010   #1
Tom62

Windows 7 Starter Edition
 
 
Dell Mini's n adapter can't find my 5G radio.

Howdy - Recently bought a Dell Inspiron 1012 mini with an Atheros AR9285 802.11 b/g/n wireless adapter. When connecting to my home network, the card only recognizes the 2.4G radio on my Netgear dual band router - it can't find the 5G signal at all! I know the 5G radio works because it streams to our TV at that speed. Dell Support couldn't help me out. Anyone experience this or have any ideas?


My System SpecsSystem Spec
.
20 Jul 2010   #2
ccatlett1984

 

Wifi issues can be a royal pain. Welcome to the forums btw, I suggest first looking to see if there is new firmware for your router. If there is newer firmware, i suggest you upgrade to it. Be sure you have the latest drivers from dell for your card, you might also look for drivers directly from atheros.
My System SpecsSystem Spec
20 Jul 2010   #3
ccatlett1984

 

According to Atheros's own site, that wifi card only supports 2.4Ghz band.
Overview

But they do list it as 802.11n, which i thought was 5ghz band only.
My System SpecsSystem Spec
.

22 Jul 2010   #4
Tom62

Windows 7 Starter Edition
 
 

Chris, I took your advice and ran with it. Spoke to Dell Support after looking over the product spec sheet. I'm not a tech, but near as I can figure, the 802.11n claim is a specious representation. Apparently, the chip communicates at 2.4G and up to150mbps only, but can communicate with n routers. Dell says the speed of the connection is limited by the size of the mini's processor and memory, not the chip, and that the Ghz is just a broadcast frequency. (Though I wonder how the chip could find my router if it were not dual-band). So, I guess I'm stuck with it, though I might pick up some speed if I can shoe-horn more memory into the unit.

Thanks for your help. It got me onto the right answer, though it wasn't the one I hoped for. You've got a rep from me!
My System SpecsSystem Spec
Reply

 Dell Mini's n adapter can't find my 5G radio.




Thread Tools




Similar help and support threads
Thread Forum
Dell Inspiron 15 unable to find network adapter
Hello, I use to have windows 8 on my laptop, but then my hard drive stopped working. I then bought a new hard drive and bought windows 7 and downloaded it onto my laptop. Everything is working besides the wifi. I've tried going into the computer management and going to device manager. I cannot find...
Network & Sharing
AWUS036H adapter can't find specific network but inbuilt adapter can
Hello I have my AWUS036H for a few months now and it worked perfect until now. My landlord has a router in his appartment and I need to connect to that router to get access to the internet. I bought this adapter for a better signal but this week I got a very weird problem. My adapter can find...
Network & Sharing
Dell Inspiron One 2205 - could not find internet adapter
I downgraded my from Windows 8 Enterprise to Windows 7 Ultimate, i have a big screen so the max resolution is 1920x1080, but when i downgraded it the max resolution was 1400x1050, and i lost the internet adapter too. I ran the troubleshooter it said "could not find internet adapter" even in Device...
Hardware & Devices
Dell 1520 Inspiron Problem with Dell Wireless 1390 WLAN Mini-Card
Hello everyone I have a very pressing problem. I had Vista running on my Inspiron 1520 Laptop. I recently upgraded to Windows 7, ever since then I have had terrible trouble with my Wireless Card. The driver for the card often comes up as not being able to start I often get Dell Wireless 1390...
Drivers
Dell Studio Window 7 Can't find any network adapter
Upon trying to set up my NAT for a VMWare connection i realized that I could not edit any adapter settings. I couldn't change anything because apparently i have no adapters. But that is not the case, i have adapters and am able to get internet connection through wireless and wired connections. ...
Network & Sharing
Dell inspirn 1545wifi not working(radio switch disabld)
wifi not working (radio switch disabled) i got dell insppiron 1545 and i installed wifi drivers from dell website but its keep on telling radio switch is off. can some one tell me where to switch on radio switch i tried Fn + F2 keys but still it didnt work even in device manager wifi...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:36.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App