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Windows 7: Technet Plus changed and Reduced number of Keys to 5


22 Sep 2010   #121
24c

Win7 x64 Ult
 
 

Quote   Quote: Originally Posted by jimbo45 View Post
My problem ALSO with the new system is that some products I got keys for I don't know what the key is if I have to re-install since I left all the keys on the MS site.

I should have copied the keys to my local hard drive but I didn't expect in normal circumstances to be in this situation.

All my products have been reset to KEYS CLAIMED 0 / 5 so presumably I'd have to download products again if needed and claim new keys.

Cheers

Jimbo
Sign in to your account - go to the Downloads page and look in the upper left - should be MY PRODUCT KEYS - look there. Hope it works, worth a try.


My System SpecsSystem Spec
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22 Sep 2010   #122

Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04
 
 

Quote   Quote: Originally Posted by echrada View Post
This is the email for TechNet Europe - Lee O'Flaherty


technet@eu.subservices.com
Sent them an email. Will post any response I get.
My System SpecsSystem Spec
22 Sep 2010   #123

Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by pparks1 View Post
Best advice....read the Eula. When you purchase software, you don't "own it". You have been granted a license to "use" it. Very different concepts.
That is true but doesn't really change the issue. I was "granted a license to use 10 keys" when I paid them my money. Now they've taken away 5/8 keys. This change should really have been made for new subscriptions/renewals and they should have honored the "contracts" "signed" when you paid for the subscriptions.

The perceived uncaring/heavy handed behavior only hurts their image in a lot of people's minds. MS does NOT need to draw any more fire on to themselves. Thier fans and tech pros do them a TREMENDOUS service in public relations. They should realize that and take care not to damage that releationship like this.
My System SpecsSystem Spec
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22 Sep 2010   #124

Windows 7 Ultimate x64
 
 

I have decided never to 'push' MS ever again. I fully realise my little bit is less than a drop in the ocean, but goodwill is goodwill and I do not have any left.
My System SpecsSystem Spec
22 Sep 2010   #125

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by fseal View Post
I was "granted a license to use 10 keys" when I paid them my money. Now they've taken away 5/8 keys. This change should really have been made for new subscriptions/renewals and they should have honored the "contracts" "signed" when you paid for the subscriptions.
Did it actually say 10 keys anywhere? It seems people used to ask all of the time, "how many keys do I get and how many activiations?". So, I don't think it was stamped all over the program in any way.


Quote   Quote: Originally Posted by fseal View Post
Thier fans and tech pros do them a TREMENDOUS service in public relations. They should realize that and take care not to damage that releationship like this.
What are we the tech pros going to do though?

--Would we say that MS is now evil and our corporate clients should rid themselves of everything Microsoft immediately and go with another operating system in their business?

--In many ways, I think these programs with their ridiculously low costs can actually be a disservice, as it gives us the ability to load up just about anything we want with very little cost...but then once we decide that we really need to sell it to a customer, it's a ton of money for the licenses, CAL's, etc... I hear it around here all of the time. Somebody plays with a Linux server at home or at work...and somebody here says, "Screw that, use 2008 R2 instead...it's great, it's what I use...wasting your time on Linux is just that..a waste of your time". However, the costs to actually run a server 2008 box for something like an FTP server for public use can get very, very expensive...by time you pay for the unlimited connector license for the web services. But what do people with Technet care, to screw around with it for them, was next to nothing in terms of costs.


For the record, I dislike the fact that this had to happen and as a consumer I wouldn't be thrilled with it. However, I understand why it was done and I can understand why it was done with little to no communication. I still maintain that for $199...what you get with this program...with just 2 keys is pathetically cheap. It's actually mindboggling to me that Technet doesn't cost at least $1,500 a year with expiring keys.

For those who are really upset, persue Microsoft and consider dropping your subscription. There is a plethora of free software alternatives out there...you don't have to use Microsoft.
My System SpecsSystem Spec
22 Sep 2010   #126
24c

Win7 x64 Ult
 
 

I called TechNet here in the US and was told this action was the direct result of trying to counter piracy of MS software.

Having worked in Law Enforcement, I always found it frustrating that we had to play by the rules, and the bad guys didn't. I know how MS feels. Blame the bad guys, you know who you are.........................................................................
My System SpecsSystem Spec
22 Sep 2010   #127

ultimate 64 sp1
 
 

i tried the email address above and got a reply, automated unfortunately...

Quote:
Dear Sir or Madam

Thank you for contacting TechNet Plus. We are currently researching your query and will respond within the next business day.

Please note that this is an unmonitored email alias.

For future contacts please use our webforms at https://microsoft.eu.subservices.com...ilcontact.aspx or if you would like to contact us by telephone please visit: MSDN Subscriptions | Customer Service Centers, worldwide support

For further information on TechNet Plus, please visit our web site Microsoft TechNet: Resources for IT Professionals

Kind Regards,
Your TechNet Plus Subscription Team.

You can administer your subscription, update your details and activate your subscription benefits by visiting https://microsoft.eu.subservices.com...t/default.aspx
i'm not sure what an unmonitored email alias is.
My System SpecsSystem Spec
22 Sep 2010   #128

Windows 7 Ultimate x64
 
 

Don't worry Mickey that is what you would receive first - it allocates a case number and then you should receive an answer pretty quickley afterwards.
My System SpecsSystem Spec
22 Sep 2010   #129
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by Bare Foot Kid View Post
I just spoke to a TechNet phone-person and he confirmed that the change is permanent.
Who hasn't contacted MS adout it, I posted this almost 2 days ago.





For those that haven't realized or checked for them-selves ...


We still get 5 / 2 keys each for W_7
Ultimate
Pro
H Premium and so on

The same with the Office products

2010 5
2007 5

XP 5

All the Vista's 5 each.

Now don't get me wrong, I'm not being an apologist for MS, I'm as mad as he!! like everyone else about them breaking a contract but I can live with what I have.

The software is what I want access to.



I'm going to say this and I don't care ...

I'm p!ssed everyone 'harvested' all those keys they won't use and just made it look like we're all pirates and y'all have helped to make it hard on the rest of us that have abided by the rules, I wish there were a way for MS to deal with that side of it so we didn't have to pay for your actions; y'all deserve what you get but I don't.
My System SpecsSystem Spec
22 Sep 2010   #130

64-bit Windows 8.1 Pro
 
 

Not everyone who opted to "harvest" their keys are pirates... I claimed all of mine, and now in hindsight, Im glad that I did...
My System SpecsSystem Spec
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 Technet Plus changed and Reduced number of Keys to 5




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