Technet Plus changed and Reduced number of Keys to 5

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  1. 24c
    Posts : 486
    Win7 x64 Ult
       #120

    jimbo45 said:
    My problem ALSO with the new system is that some products I got keys for I don't know what the key is if I have to re-install since I left all the keys on the MS site.

    I should have copied the keys to my local hard drive but I didn't expect in normal circumstances to be in this situation.

    All my products have been reset to KEYS CLAIMED 0 / 5 so presumably I'd have to download products again if needed and claim new keys.

    Cheers

    Jimbo
    Sign in to your account - go to the Downloads page and look in the upper left - should be MY PRODUCT KEYS - look there. Hope it works, worth a try.
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  2. Posts : 3,639
    Windows 7 Ultimate, OS X 10.7, Ubuntu 11.04
       #121

    echrada said:
    This is the email for TechNet Europe - Lee O'Flaherty


    technet@eu.subservices.com
    Sent them an email. Will post any response I get.
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  3. Posts : 2,528
    Windows 7 x64 Ultimate
       #122

    pparks1 said:
    Best advice....read the Eula. When you purchase software, you don't "own it". You have been granted a license to "use" it. Very different concepts.
    That is true but doesn't really change the issue. I was "granted a license to use 10 keys" when I paid them my money. Now they've taken away 5/8 keys. This change should really have been made for new subscriptions/renewals and they should have honored the "contracts" "signed" when you paid for the subscriptions.

    The perceived uncaring/heavy handed behavior only hurts their image in a lot of people's minds. MS does NOT need to draw any more fire on to themselves. Thier fans and tech pros do them a TREMENDOUS service in public relations. They should realize that and take care not to damage that releationship like this.
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  4. Posts : 1,402
    Windows 7 Ultimate x64
       #123

    I have decided never to 'push' MS ever again. I fully realise my little bit is less than a drop in the ocean, but goodwill is goodwill and I do not have any left.
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  5. Posts : 7,878
    Windows 7 Ultimate x64
       #124

    fseal said:
    I was "granted a license to use 10 keys" when I paid them my money. Now they've taken away 5/8 keys. This change should really have been made for new subscriptions/renewals and they should have honored the "contracts" "signed" when you paid for the subscriptions.
    Did it actually say 10 keys anywhere? It seems people used to ask all of the time, "how many keys do I get and how many activiations?". So, I don't think it was stamped all over the program in any way.


    fseal said:
    Thier fans and tech pros do them a TREMENDOUS service in public relations. They should realize that and take care not to damage that releationship like this.
    What are we the tech pros going to do though?

    --Would we say that MS is now evil and our corporate clients should rid themselves of everything Microsoft immediately and go with another operating system in their business?

    --In many ways, I think these programs with their ridiculously low costs can actually be a disservice, as it gives us the ability to load up just about anything we want with very little cost...but then once we decide that we really need to sell it to a customer, it's a ton of money for the licenses, CAL's, etc... I hear it around here all of the time. Somebody plays with a Linux server at home or at work...and somebody here says, "Screw that, use 2008 R2 instead...it's great, it's what I use...wasting your time on Linux is just that..a waste of your time". However, the costs to actually run a server 2008 box for something like an FTP server for public use can get very, very expensive...by time you pay for the unlimited connector license for the web services. But what do people with Technet care, to screw around with it for them, was next to nothing in terms of costs.


    For the record, I dislike the fact that this had to happen and as a consumer I wouldn't be thrilled with it. However, I understand why it was done and I can understand why it was done with little to no communication. I still maintain that for $199...what you get with this program...with just 2 keys is pathetically cheap. It's actually mindboggling to me that Technet doesn't cost at least $1,500 a year with expiring keys.

    For those who are really upset, persue Microsoft and consider dropping your subscription. There is a plethora of free software alternatives out there...you don't have to use Microsoft.
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  6. 24c
    Posts : 486
    Win7 x64 Ult
       #125

    I called TechNet here in the US and was told this action was the direct result of trying to counter piracy of MS software.

    Having worked in Law Enforcement, I always found it frustrating that we had to play by the rules, and the bad guys didn't. I know how MS feels. Blame the bad guys, you know who you are.........................................................................
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  7. Posts : 8,398
    ultimate 64 sp1
       #126

    i tried the email address above and got a reply, automated unfortunately...

    Dear Sir or Madam

    Thank you for contacting TechNet Plus. We are currently researching your query and will respond within the next business day.

    Please note that this is an unmonitored email alias.

    For future contacts please use our webforms at https://microsoft.eu.subservices.com...ilcontact.aspx or if you would like to contact us by telephone please visit: MSDN Subscriptions | Customer Service Centers, worldwide support

    For further information on TechNet Plus, please visit our web site Microsoft TechNet: Resources for IT Professionals

    Kind Regards,
    Your TechNet Plus Subscription Team.

    You can administer your subscription, update your details and activate your subscription benefits by visiting https://microsoft.eu.subservices.com...t/default.aspx
    i'm not sure what an unmonitored email alias is.
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  8. Posts : 1,402
    Windows 7 Ultimate x64
       #127

    Don't worry Mickey that is what you would receive first - it allocates a case number and then you should receive an answer pretty quickley afterwards.
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  9. Posts : 22,814
    W 7 64-bit Ultimate
       #128

    Bare Foot Kid said:
    I just spoke to a TechNet phone-person and he confirmed that the change is permanent.
    Who hasn't contacted MS adout it, I posted this almost 2 days ago.





    For those that haven't realized or checked for them-selves ...


    We still get 5 / 2 keys each for W_7
    Ultimate
    Pro
    H Premium and so on

    The same with the Office products

    2010 5
    2007 5

    XP 5

    All the Vista's 5 each.

    Now don't get me wrong, I'm not being an apologist for MS, I'm as mad as he!! like everyone else about them breaking a contract but I can live with what I have.

    The software is what I want access to.



    I'm going to say this and I don't care ...

    I'm p!ssed everyone 'harvested' all those keys they won't use and just made it look like we're all pirates and y'all have helped to make it hard on the rest of us that have abided by the rules, I wish there were a way for MS to deal with that side of it so we didn't have to pay for your actions; y'all deserve what you get but I don't.
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  10. Posts : 11,840
    64-bit Windows 8.1 Pro
       #129

    Not everyone who opted to "harvest" their keys are pirates... I claimed all of mine, and now in hindsight, Im glad that I did...
      My Computer


 
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