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Windows 7: ZoneAlarm Using Scareware Tactics?

21 Sep 2010   #11
Microsoft MVP

Win 7 Ultimate x64
 
 

Looks like they have pulled the pop up,

Check Point kills scareware-style pop-up campaign € The Register

The genie is out of the bottle, so hopefully a few more will stop using ZA.

My System SpecsSystem Spec
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21 Sep 2010   #12

Win7 Home Premium 64x
 
 

Will they refund all those that did actually click on the link?
My System SpecsSystem Spec
21 Sep 2010   #13

Vista Home Premium x86 SP2
 
 

We have had loads of support calls from users scared that their computer has become infected, and sometimes it is really quite difficult trying to explain that it is a general message, and nothing to do with their computer
My System SpecsSystem Spec
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21 Sep 2010   #14

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

Quote   Quote: Originally Posted by niemiro View Post
We have had loads of support calls from users scared that their computer has become infected, and sometimes it is really quite difficult trying to explain that it is a general message, and nothing to do with their computer
I hear that. The problem is that a lot of users aren't exactly savvy when it comes to their systems. No slight intended, but casual users don't really know about some of the quirky bits of computing, and much less of the dark side of the web. People the age of my parents just turn on the box and go.

They aren't really concerned with reading up to become a "power user", and don't really want to worry about it. They just want their Facebook and email. These are the kinds of people that get taken by these scareware operators, and I'm adding ZA to that list. Frightening someone who isn't really in the know into buying software just isn't cool in my book.
My System SpecsSystem Spec
22 Sep 2010   #15

W7 X-64 W8.1 X-64 Opensuse 13.1 W2003 Server
 
 

Quote   Quote: Originally Posted by Mellon Head View Post
Quote   Quote: Originally Posted by niemiro View Post
We have had loads of support calls from users scared that their computer has become infected, and sometimes it is really quite difficult trying to explain that it is a general message, and nothing to do with their computer
I hear that. The problem is that a lot of users aren't exactly savvy when it comes to their systems. No slight intended, but casual users don't really know about some of the quirky bits of computing, and much less of the dark side of the web. People the age of my parents just turn on the box and go.

They aren't really concerned with reading up to become a "power user", and don't really want to worry about it. They just want their Facebook and email. These are the kinds of people that get taken by these scareware operators, and I'm adding ZA to that list. Frightening someone who isn't really in the know into buying software just isn't cool in my book.
Hi there

OLDER PEOPLE DO NO ABOUT COMPUTERS TOO -- I'm probably the age of your parents or even older.

MY parents are over 80 and still SAFELY using computers every day -- My dad in particular does a lot of "Real Time" stock market stuff and digital Photography.


You can't assume older people don't know anything about computers -- the biggest idiots on the web are usually the SUB teen group (11 - 15) year olds trying to tell everybody that they know EVERYTHING.

I had to post this because you can't these days stereotype "Older People" as not being computer savvy.

Smart phones and texting might be one thing but Computers DEFINITELY are within older people's remits and they usually have MORE time to analyse a problem too if one occurs.

In any case these days its rapidly becoming "Definitely Uncool" to be seen texting too much or have too many "Virtual Friends" on sites like Facebook etc.

People seem to want to make REAL contact again with REAL and not "Virtual" people --thank goodness.

Cheers
jimbo
My System SpecsSystem Spec
22 Sep 2010   #16

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

Quote   Quote: Originally Posted by jimbo45 View Post
Hi there

OLDER PEOPLE DO NO ABOUT COMPUTERS TOO -- I'm probably the age of your parents or even older.

MY parents are over 80 and still SAFELY using computers every day -- My dad in particular does a lot of "Real Time" stock market stuff and digital Photography.


You can't assume older people don't know anything about computers -- the biggest idiots on the web are usually the SUB teen group (11 - 15) year olds trying to tell everybody that they know EVERYTHING.

I had to post this because you can't these days stereotype "Older People" as not being computer savvy.

Smart phones and texting might be one thing but Computers DEFINITELY are within older people's remits and they usually have MORE time to analyse a problem too if one occurs.

In any case these days its rapidly becoming "Definitely Uncool" to be seen texting too much or have too many "Virtual Friends" on sites like Facebook etc.

People seem to want to make REAL contact again with REAL and not "Virtual" people --thank goodness.

Cheers
jimbo
Jimbo, please allow me to clarify.

I wasn't trying to stereotype the older generation as not knowing anything, and I'm sorry that you took it that way. I was using the example of an age group which has many casual computer users, and many of those users, like my mother, "can't be bothered" to learn all of the high powered stuff that a more advanced user of any age might know.

There are people like this in every age group. They don't care to learn anything advanced, they just want Farmville and email. When I think of people like this, I naturally think of my parents, or my in-laws, all of whom are in their late 60's and early 70's. That is their approach to computing, and to be fair, my wife is the same way.

I was trying to get the point across about the "casual user" and I used the example of my parent's generation based on my own experiences with helping them and their friends. It wasn't meant as a slight, and I feel bad that you and perhaps others might have taken it that way, and I apologise.

Cheers.
My System SpecsSystem Spec
22 Sep 2010   #17

Windows 8 Pro 64 bit
 
 

well, users of this forum are smart enough not to use zone alarm. It creates more problems then anything. And you really (i think) don't need extra firewall, i never have and nor does anybody i know. but maybe the normal user does and if they start using scare tatics like this, it's gonna fool the, to buy something they don't need.
Isn't that a bit of faulse advertising?
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 ZoneAlarm Using Scareware Tactics?




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