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Windows 7: Microsoft Fix it Evolves with New UI and Fresh Functionality


24 Nov 2010   #1

Windows 7 Professional 64-bit
 
 
Microsoft Fix it Evolves with New UI and Fresh Functionality

Quote:
Microsoft Fix it got a boost this week with the introduction of an update designed to make it easier for users to find fixes to their issues with Microsoft software.

Fix it is the Redmond company’s online hub offering a comprehensive collection of automated solutions for problems impacting products such as Windows, Internet Explorer, Windows Media Player, Xbox and Zune, Office, Windows Server etc.

Microsoft Fix it has been steadily growing both in terms of usage (the fixes were used an impressive over 156 million times) and as far as the number of fixes is concerned (in excess of 500), an aspect indicative of the initiative’s success.

The software giant has also put in effort to tailor the Fix it Solution Center to users in no less than 35 countries worldwide, providing help in their native language.

“The refreshed dashboard provides a more dynamic and engaging user interface and boasts international appeal – now supporting 35 Languages.

“Since the introduction of Fix it technology in 2008, Fix it has grown to include 500+ solutions and boasts more than 156 million solution runs,” a Microsoft spokesman told me.

The new and improved Microsoft Fix it is already available to Microsoft customers worldwide. According to the company the improvements delivered with the latest update are in no way limited to the UI (but do check out the new eye-candy of the dashboard).

Under-the-hood enhancements delivered with the refresh streamline the entire Fix it experience for users, streamlining the process of identifying a specific problem and the automated solution designed to fix it.

Here is a list highlighting the new changes to Microsoft Fix it:

“• Product Icons – We’ve replaced the text-list of products with a row of icons to provide a more interactive user experience for customers;

• Multiple Ways to Define a Problem – Defining the problem is often the biggest hurdle for users – with the new dashboard, users can now search by product, symptom or application to ensure they quickly find the right solution for their problem;

• Dynamic Update – With each click, users will see immediate results changing to make their solution finding experience more efficient;

• Keyword Search – Users can search by keyword to quickly narrow search results to find the most applicable ‘Fix it’ solution;

• Improved ‘Run now’ Icon – Users can now click the “Run now’ button directly from the result sets and run the troubleshooter immediately.”
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My System SpecsSystem Spec
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24 Nov 2010   #2
NoN

Windows 7 Professional SP1 - x64
 
 

Thanks swarfega,

i might put that one link (MS Only, Fix it solution Center) in the forum section "windows Updates & Activation" thread aswell.
My System SpecsSystem Spec
24 Nov 2010   #3

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

great post swarfega i use it still have the beta desktop version i like what they have done to the site
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24 Nov 2010   #4

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 



Attached Thumbnails
Microsoft Fix it Evolves with New UI and Fresh Functionality-windows-compat.png  
My System SpecsSystem Spec
28 Nov 2010   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Very interesting development, any reviews on how successful it is at solving issues?
My System SpecsSystem Spec
28 Nov 2010   #6

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

i have used it for various fixes and it works ok its better than the first attempts its not that new its been around for a while. You used to get a desktop version (in the pic below) i still have that but i think Microsoft concentrate on the website now. i have a copy i can zip down if you want it i post it here. you can get it from rapidshare if you have a account or join them its free
http://***************/files/43361747..._it_Center.zip


Attached Thumbnails
Microsoft Fix it Evolves with New UI and Fresh Functionality-fixit.png  
My System SpecsSystem Spec
28 Nov 2010   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

I've used the old Mr. Fixit a couple of times, was wondering about the new additions.
My System SpecsSystem Spec
28 Nov 2010   #8

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

its ok its easy to find your way around on the site and all the fixes i have used so far have worked
My System SpecsSystem Spec
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 Microsoft Fix it Evolves with New UI and Fresh Functionality




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