This has been a busy couple of days for a few of us on the team as we had a report of a bug in Windows 7. The specifics of the issue are probably not as important as a discussion over how we will manage these types of situations down the road and so it seems like a good time to provide some context and illustrate our process, using this recent example.
This week a report on a blog described a crashing issue in Windows 7. The steps to reproduce the crash were pretty easy (1) run chkdsk /r on a non-system drive then crash after consuming system memory. Because it was easy to “reproduce”, the reports of this issue spread quickly. Subsequent posts and the comments across the posts indicated that the issue seemed to have been reproduced by others—that is the two characteristics of the report were seen (a) consumption of lots of memory and (b) crashing.
System Manufacturer/Model Number Airbot 2.0 OS Windows 7 Ultimate x64 SP1 CPU Core i7 920 (D0) @ 4Ghz, *26c idle *65c full load on air Motherboard Asus P6X58D Premium - Sata 6Gb/s - USB 3.0 Memory 12GB DDR3 Corsair Dominator -CMD12GX3M6A1600C8 at 1600MHz Graphics Card EVGA GeForce GTX 480 -Aftermaket Accelero Xtreme Plus cooler Sound Card ASUS Xonar D2X Monitor(s) Displays 1 LG 24" Flatron W2453V-PF 1 Samsung 24" P2450H both 2ms RT Screen Resolution 1920x1080@60hz
Keyboard Logitech Wireless MK700 Mouse Logitech Wireless MK700 PSU Corsair HX1000W Case Cooler Master HAF 932 Cooling Case Fans *3 230mm, *1 140mm/CPU - *Tuniq Tower 120 Extreme Hard Drives 1 OCZ Vertex2 180GB SSD
1 TB Samsung Spinpoint F1 7200RPM 32MB cache
2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)
Pioneer DVD Burner DVR-S18M Internet Speed DL 15 Mbps UL 0.98 Mbps Antivirus None Browser Firefox Nightly Other Info Processor-7.7 *RAM- 7.9 *Graphics-7.9 *Gaming Graphics- 7.9 *SSD- 7.8 W.E.I final score= 7.7
*Phone- Samsung Galaxy Nexus
System Manufacturer/Model Number Tx2500z Tablet Pc/Homemade Server OS Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM) CPU Turion X2 ultra (oh well came with laptop)/P4 @3.2 (yes P4) Motherboard IDK HP Motherboard / Intel DG965SS Memory OCZ Dual Channel 4GB kit/ 1gb Dual Channel Graphics Card HD 3200 graphics /GMA x3100 (yay for intergrated!!) Sound Card Realtek HD Audio(mic working, well sort of)/Siig IC-70012 Monitor(s) Displays built-in Hp 12" laptop screen/ Acer 19" Screen Resolution 1280x800 /1440x900
Mouse Logi MX Rev. /MS Wheel Optical 1.1A /Logitech Optical Mouse Cooling All Air Cooled Internet Speed College baby but its still routed through vpn to 1536k... Other Info love my wacom pen and pressure sensitivity...
wished it worked in 7, SUSE for that matter though