Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: Western Digital Cuts Hard Drive Warranties – Seagate Follows Suit

18 Dec 2011   #1
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 
Western Digital Cuts Hard Drive Warranties – Seagate Follows Suit

Quote:
Western Digital and Seagate are leaders in mechanical hard drives to be sure, but I think we can all agree this time they are leading the industry in a very negative direction. Back in 2008 Seagate lowered the standard HDD warranty from 5 years to 3, and as expected, just about everyone followed suit shortly after. Now they are dropping the coverage period on some products to as little as one year depending on the model.

Here is what we’ve hammered down so far:
Read more at:
Maximum PC | Western Digital Cuts Hard Drive Warranties

My System SpecsSystem Spec
.

18 Dec 2011   #2

Windows 7 Home Premium x64 SP1
 
 

That's sad knowing that hard drives can be quite unpredictable.
My System SpecsSystem Spec
18 Dec 2011   #3

Windows 7 Home Premium 64-bit SP1
 
 

Well this is horrible, seems these industries can care less about their consumer base these days.
My System SpecsSystem Spec
.


18 Dec 2011   #4

Windows 7 SP1 x64
 
 

Make them cheaper, die sooner, sell more and make more money. American automobile industry business model.
My System SpecsSystem Spec
18 Dec 2011   #5

Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
 
 

Its only on some models. WD will still have 5 yr on the Black and enterprise models. Seagate will also still have 5 yr on some models. I have not seen any direct information from WD or Seagate as to the exact changes but need to check their sites and see what can be found. I did read some were that Seagate would have a different warranty period for "retail drives" and "bulk drives" like they and WD had years ago. The retail drives are the ones in the fancy box and you usually find in a retail shop. The bulk drive are the ones is a plain box and found online and usually cheaper. Will have to see after Jan 1 and see how this shakes out. As a consumer we will really have to watch what we buy and from whom. Here is a link to WD current policy. Will have to check after Jan 1 and see what changes.

WD Support / Warranty Services / End User / Worldwide Warranty Policy and Limitations

Jim
My System SpecsSystem Spec
18 Dec 2011   #6

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by oneextraid View Post
Make them cheaper, die sooner, sell more and make more money. American automobile industry business model.
For some reason this quote popped into my head:

"Live fast, die young and leave a good looking corpse"
My System SpecsSystem Spec
18 Dec 2011   #7

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

Quote   Quote: Originally Posted by Phone Man View Post
Its only on some models. WD will still have 5 yr on the Black and enterprise models. Seagate will also still have 5 yr on some models. I have not seen any direct information from WD or Seagate as to the exact changes but need to check their sites and see what can be found. I did read some were that Seagate would have a different warranty period for "retail drives" and "bulk drives" like they and WD had years ago. The retail drives are the ones in the fancy box and you usually find in a retail shop. The bulk drive are the ones is a plain box and found online and usually cheaper. Will have to see after Jan 1 and see how this shakes out. As a consumer we will really have to watch what we buy and from whom. Here is a link to WD current policy. Will have to check after Jan 1 and see what changes.

WD Support / Warranty Services / End User / Worldwide Warranty Policy and Limitations

Jim
I wonder if that warranty data is the most current, because it conflicts with the info in the Maximum PC article on the length of the Caviar Blacks? It is times of shortages that changes like this seem to occur. I wonder if it will remain the same when the supply returns to normal?

EDIT: I think that you may be right about needing to check back after the first of the year, because I had missed the part about the delayed changes. But I didn't see anything on their warranty page that seemed to specifically say that Black and Enterprise drives would remain as they have been.
My System SpecsSystem Spec
18 Dec 2011   #8

Windows 7
 
 

Realistically, most people do not typically use their HD more than 3 years. Most of the time, they upgrade to a larger HD. Perhaps this change in warranty is more in line with the direction of SSD hard drives where most people are now heading towards.
My System SpecsSystem Spec
18 Dec 2011   #9
mjf

Windows 7x64 Home Premium SP1
 
 

At least drives purchased prior to 2012 seem subject to the warranty terms at the date purchased.
The build quality must be such that the manufacturers feel their drives may normally fail after 12 months! WD appear to be acquiring Hitachi Global Storage Technologies. Does that leave Samsung?
My System SpecsSystem Spec
18 Dec 2011   #10

Windows 7 Ultimate x86
 
 

my latest WD died just 20 days out of warranty!!!!
I'm not wasting any more money on them that's for sure

-DG
My System SpecsSystem Spec
Reply

 Western Digital Cuts Hard Drive Warranties – Seagate Follows Suit





Thread Tools



Similar help and support threads for2: Western Digital Cuts Hard Drive Warranties – Seagate Follows Suit
Thread Forum
Western Digital Ext. HArd drive wont show up. Hardware & Devices
western digital portable hard drive Hardware & Devices
Seagate or Western digital External HDD? Hardware & Devices
Western Digital 500gig External Hard Drive BSOD BSOD Help and Support
Western Digital External Hard Drive Hardware & Devices
Western Digital Launches World-First 2TB Hard Drive Chillout Room

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 03:14 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33