Yeah I agree alpha I am my tech support - well if you don't count on all the friendly folk in here.
In fact I have never had to contact their tech support apart from a full version Office program I bought ages ago and have had to reinstall because of drive failures.
Frankly I just hate greed whatever form it takes and if you think about it if all Windows OS's were sold at OEM prices or say 30% more rather than have a progressively less affordable system they would still rule the world in fact if that were the case they would have the market. I call it shooting oneself in one's foot really.
Of course it would still have to be more for more ie Starter - Ultimate but it ain't going to happen eh?