|20 Jan 2009||#1|
| || |
Windows 7 beta testers find critical Windows Installer Bug
Mary Jo reports that a number of Windows 7 Beta testers have come across a bug that crashes the system randomly whenever they try to start a Windows Update or install anything using Microsoft's MSI installer.
Enthusiast Chris Holmes claims that many users have started experiencing random crashing of explorer and msiexec.exe when trying to start Windows Update or install anything that uses an MSI based installer. Some have gone to the extent of reinstalling the beta.
Rafael has discovered that the fault arises from the Software Quality Management (SQM) Client which is a part of the Customer Experience Improvement Program (CEIP). It seems that any process that calls WinSqmStartSession in ntdll.dll will start crashing when machine throttling is enabled in the registry and when CEIP is running.
The suggested workarounds are as follows:
1) Deleting the string values other than Default value in HKLM\Software\Microsoft\SQMClient\Windows\DisabledSessions in the Windows Registry [Or] renaming MachineThrottling to _MachineThrottling in the same node.
2) Turn Off Windows Customer Experience Improvement Program which can be done by traversing through the nodes - Computer Configuration->Administrative Templates->System->Internet Communication Management->Internet Communication settings in the Local Group Policy Editor.
If you are a Windows 7 Beta tester, please make sure that you report any bugs to Microsoft using the new Send Feedback tool
|My System Specs|
|20 Jan 2009||#2|
| || |
I just got this from the Action Center messages today:
Solve a problem with Windows 7 beta
An issue with the Customer Experience Improvement Program (CEIP) client in Windows 7 beta is causing Explorer and some MSI-based installers to stop working properly.
To solve this problem, follow these steps:
|My System Specs|
|Similar help and support threads for2: Windows 7 beta testers find critical Windows Installer Bug|
|Error 1719 - Can't find Windows Installer - but I know it's there!||Windows Updates & Activation|
|Testers get first Windows 7 SP1 beta build||News|
|Windows 7 had 8 million testers, biggest beta ever||News|
|Windows 7 testers invited to ongoing MSE beta program||News|
|With Exploits on the Way, It's Critical Win 7 Testers R||News|
|Microsoft is Looking for Beta Testers for Windows 7 Ultimate in Spanish||News|
|Our Sites ||Site Links ||About Us ||Find Us |
© Designer Media Ltd
All times are GMT -5. The time now is 10:01 PM.