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Windows 7: Inside the US government’s war on tech support scammers

24 May 2014   #1

Win7 Pro-64 Bit
 
 
Inside the US government’s war on tech support scammers

Quote:
Sitting in front of her PC, the phone in her hand connected to a tech support company half a world away, Sheryl Novick was about to get scammed.
Inside the US government?s war on tech support scammers | Ars Technica


My System SpecsSystem Spec
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24 May 2014   #2

W7 X-64 W8.1 X-64 Opensuse 13.1 W2003 Server
 
 

Hi there

Judging by the general level of competence of Governments around the world why does ANYONE think for an INSTANCE that a Govt would be able to do anything about Scammers or Scamming.

My only experience with Govt IT stuff is that the amount of time and procedures it takes to get even a TEENY WEENY change through the system would lead me to expect that even before work started on preventing SCAM X say the scammers would have long gone on to much newer and sophisticated scams while the original SCAM X would long be obsolete.

These people don't have to go through endless pointless hours of relatively USELESS change control and risk assessment procedures !!!

BTW some change control etc is always necessary or you'll get a repetition of various Bank IT disasters where people can't get at their own money for days in some cases. However Govts don't seem in their IT depts. to have any provision for quick fast track emergency stuff which is what would be needed in these cases.

Your best defence is to use IT sensibly - and if you must use torrents download to a VM and check very carefully before using. Most SCAMS though don't involve actual tinkering with your machine or even downloading malware on to it.

Things like fake web sites, crazy offers for non existent products / services and requesting sensitive information which the scammers can use to get at say your Bank / apply for passports / credit cards with fake identities are much more common or likely and are difficult to stop by technology,

You have to use Common Sense - and if you Must use "Farcebook" or sites like that - or even legitimate (non Porno) Sex / Gay Sex meeting sites be very careful what info you give out. Lurkers on these sites aren't always using them for the original purpose of the site in question.

(A good example of a Govt IT project failing miserably -- in the UK it's May Holiday / School half term (England - not Scotland) and the start of where people take summer holidays -- so of course what Govt service is failing to keep up with OBVIOUS demand -- no prizes for guessing the correct answer -- The Passport Office (which I believe has been offshored again to a very well known Asian firm) - years ago even though people had to stand hours in line you could get these things ON THE DAY at various offices).

Of course people should apply for these things in advance but we all know Humans just don't work like that so the demand for this service could EASILY have been predicted. Well if a Govt can't take care of a SIMPLE predictable thing like that -- I'm sure a few sophisticated IT Geeks could run rings around any so called preventative measures a govt might employ.

Cheers
jimbo
My System SpecsSystem Spec
24 May 2014   #3

Windows 7 Pro. 64/SP-1
 
 

Thank you for the article BrightBlessings.

I printed it out to give to a new person I just hired that seams to think that nothing can happen to their computer.

What the article indicates to me is what can happen to unadvised computer users.
This is a example that I think many should read but won't. Most users of computers will not even know of this article unless someone points it out like you have done.

I missed the part in the article where it stated governments were efficient or that the bad guy's couldn't just start up another scam.

This article is just a good example of what can be done by the bad guys.
Of course many of us know their are many more scams on the net but their are many more people that have no idea.
Hopefully articles like this will guide many to be more careful and watchful.
I will share this article with others; hopefully some good will come of it.
Thanks again BrightBlessings.
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