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Windows 7: Seagate slapped with class action lawsuit over hard drive failure rate

03 Feb 2016   #1
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
 
 
Seagate slapped with class action lawsuit over hard drive failure rate

Seagate slapped with a class action lawsuit over hard drive failure rates

Quote:
Seagate is facing a class action lawsuit over its 3TB consumer hard drives, which by some accounts have suffered unusually high failure rates.

The lawsuit, filed on February 1 in the U.S. District Court for Northern California, primarily cites reliability data from Backblaze, a cloud backup provider that builds its own storage pods from consumer hard drives. In Backblaze’s experience, Seagate's 3TB HDDs failed at much higher rates than other drives, prompting the storage provider to phase out those drives by mid-2015.

“In terms of raw percentages, approximately 32 percent of the [Seagate] Drives deployed in 2012 failed by early 2015,” the lawsuit says. “… Accordingly, only 68 percent of the Drives deployed in 2012 were operational after three years, which was well below Backblaze’s overall drive survival rate of 80 percent after four years.”
Seagate slapped with a class action lawsuit over hard drive failure rates | PCWorld


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03 Feb 2016   #2
Indianatone

Windows 7 x64 Ultimate and numerous virtual machines
 
 

I don't know about 3 TB drives but I have binned 4 2TB drives over the last few years. Another 2 have failing health. I now buy exclusively WD and monitor them with HD Sentimental. If you use Seagate you should do the same.

Hard Disk Sentinel - HDD health and temperature monitoring
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03 Feb 2016   #3
Brds7t7

Windows 7 Pro 64-Bit, Windows 7 Ultimate 64-Bit, Windows 8.1 Pro 64-Bit
 
 

I only buy WD or Hitachi now. I had two Seagate drives fail on me in the space of 4 months. Managed to get my money back but won't buy them again. Haven't had a WD drive fail on me once. I still have a couple WD blues from 2007 that I only use for VM's and both are still running perfectly.
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03 Feb 2016   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

The only drive that ever failed on me was a Seagate. But that is strange because I thought the Seagate and WD products come from the same shops in Thailand. Remember when they had a flood we could not get any and then the prices went way up.
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04 Feb 2016   #5
lehnerus2000

W7 Ultimate SP1, LM18 MATE, W10IP VM, W10 Home, #All 64 bit
 
 

My friend lost 3 Seagate HDDs in ~2 years.
Ironically, the Seagate HDD he bought for me (320 GB) was still working last time a I tested it.

As a result of seeing his issues, I've always bought WD.

I've had a WD 2 TB HDD become unreliable (just after the warranty expired).
It's not dead, but its lost a bunch of sectors.

All of my other WD HDDs still work properly, including two that are older than the one that is unreliable (4 y.o. & 5 y.o.).
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04 Feb 2016   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Yea I picked up 3 WD blacks only 2-750gb and 1-1tb just for system images
I have 3 smaller 300gb Hitachi's they seem bullet proof but win-10 did kill one of them
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04 Feb 2016   #7
Brds7t7

Windows 7 Pro 64-Bit, Windows 7 Ultimate 64-Bit, Windows 8.1 Pro 64-Bit
 
 

I've been really impressed with Hitachi drives. Very good performance and they have an extremely low failure rate.
Not sure what's happened to Seagate, but they've been getting progressively worse over the years. They used to make rock solid drives but I wouldn't recommend them anymore.
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04 Feb 2016   #8
Sky Ranch

Windows 7 Home 64-bit
 
 

Oddly, I have two external Seagates purchased back in 2006 and they still work.
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04 Feb 2016   #9
Brds7t7

Windows 7 Pro 64-Bit, Windows 7 Ultimate 64-Bit, Windows 8.1 Pro 64-Bit
 
 

The older drives seem more reliable than the newer ones.
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04 Feb 2016   #10
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
 
 

I have to wonder if during all that flooding they had, that shut down the factories, they didn't ditch the ones that took water damage, just refurbished them & passed them on as new. It would have taken a big chunk of their profits if they would have to throw away a lot of damaged drives.
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 Seagate slapped with class action lawsuit over hard drive failure rate




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