Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HP Notebook Computer Battery Safety Recall and Replacement

20 Jun 2016   #1
Brink

64-bit Windows 10 Pro
 
 
HP Notebook Computer Battery Safety Recall and Replacement

Quote:
On June 14, 2016 HP announced a worldwide voluntary safety recall and replacement program in cooperation with various government regulatory agencies, for certain notebook computer batteries. The affected batteries were shipped with specific HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook Computers sold worldwide from March 2013 through August 2015, and/or were sold as accessories or spares, or provided as replacements through Support. These batteries have the potential to overheat, posing a fire and burn hazard to customers.

Because these batteries pose a fire and burn hazard, it is extremely important for customers to check whether their batteries are affected, and to cease use of affected batteries immediately. Customers may continue to use their notebook computer without the battery installed, by connecting the notebook to external power.

HPs primary concern is for the safety of our customers. HP is proactively notifying customers, and will provide a replacement battery for each verified, eligible battery, at no cost. For customers with 10 or more potentially affected batteries, HP has put in place a process to assist with the validation and ordering process. For details please refer to the FAQs tab on this website...

The following laptop models are directly impacted by the voluntary recall:
  • HP Compaq: CQ45 (B), CQ58 (B)
  • HP ENVY: dv6 (G)
  • HP Pavilion: 14 (S), 15 (S), 17 (S), g4 (S), g6 (S), g7 (S)
  • HP: 240, 245, 246, 250 G1, 255 G2, 450, 455, 650, 655, 1000 (B), 2000 (B)
  • HP ProBook: 440 G0, 440 G1, 445 G1, 450 G0, 450 G1, 455 G1, 470 G0, 470 G1, 470 G2, 4440s, 4441s, 4445s, 4446s, 4540s, 4545s
The above models were shipped with affected batteries with barcodes, starting with the following prefixes:
  • 6BZLU
  • 6CGFK
  • 6CGFQ
  • 6CZMB
  • 6DEMA
  • 6DEMH
  • 6DGAL
  • 6EBVA

Read more: HP Notebook Computer Battery Safety Recall and Replacement Program


My System SpecsSystem Spec
.
Reply

 HP Notebook Computer Battery Safety Recall and Replacement




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Cooling fan replacement advice for HP Pavilion dv6-6093ex notebook
Hi, When starting the computer, the following error appears on the screen: The system has detected that a cooling fan is not operating correctly. Continued operation is not recommended and may cause unpredictable behavior that could result in random shutdown, data loss or possible system...
Hardware & Devices
Need replacement cooling fan/heatsink Gateway NV59c notebook
Hi Seven Gurus, having problems w/ my 4 yr old laptop computer shuts down after powered on 2-3 minutes, have eliminated HDD & RAM as possible culprits (reseated both & swapped out both HDD & RAM...same result) Tried blowing out the dust bunnies... same result... don't feel hot air blowing out side...
Hardware & Devices
HP Laptop Power Cord Safety Recall and Replacement
The dead links in the thread starter mentioned in the second post seem to have been fixed.
News
HP Replacement Battery 484170-001
I've done a few searches for a while now but can't find an exact replacement battery for my HP G61-110SA laptop. Battery: 484170-001 7F0994 10.8V 4200 mAh 47Wh Li-ion
Hardware & Devices
Battery Replacement Toshiba OEM or Battery-Biz
I have to replace the battery on a toshiba L355-S7915 laptop. Which battery is better? The Toshiba battery or the B-5040H from battery-biz. anyone use battery biz?
Hardware & Devices
cmos battery replacement
Tried to replace my cmos battery with one i bought from Asda ( lithium cr2032 3v) Maybe i am doing something wrong ;but restarting the pc gave a beeping sound, so i replaced the original battery and the pc started ok except the date and time seemed to have reverted back to the date it was...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:55.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App