Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Reports of Issues with November Security Updates

01 Dec 2009   #1

 
Reports of Issues with November Security Updates

Quote:
We’ve received questions about public reports that customers might be experiencing system issues with the November Security Updates (which some are referring to “Black Screen” issues). We’ve investigated these reports and found that our November Security Updates are not making changes to the system that these reports say are responsible for these issues.

While these reports weren’t brought to us directly, from our research into them, it appears they’re saying that our security updates are making permission changes in the registry to the value for the HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell key.

We’ve conducted a comprehensive review of the November Security Updates, the Windows Malicious Software Removal Tool, and the non-security updates we released through Windows Update in November. That investigation has shown that none of these updates make any changes to the permissions in the registry. Thus, we don’t believe the updates are related to the “black screen” behavior described in these reports.

We’ve also checked with our worldwide Customer Service and Support organization, and they’ve told us they’re not seeing “black screen” behavior as a broad customer issue. Because these reports were not brought to us directly, it’s impossible to know conclusively what might be causing a “black screen” in those limited instances where customers have seen it. However, we do know that “black screen” behavior is associated with some malware families such as Daonol.

This underscores the importance of our guidance to customers to contact our Customer Service and Support group any time they think they’re affected by malware or are experiencing issues with security updates. This enables us to determine what might be happening and take steps to help customers by documenting new malware families in our MMPC malware encyclopedia or documenting known issues in our security bulletins and the supporting Knowledge Base articles.

I hope this helps to clarify,

Christopher

*Postings are provided "AS IS" with no warranties, and confers no rights.*

More...


My System SpecsSystem Spec
.

Reply

 Reports of Issues with November Security Updates




Thread Tools



Similar help and support threads for2: Reports of Issues with November Security Updates
Thread Forum
Windows 7 Updates November 2012... Windows Updates & Activation
Security Bulletin Advance Notification for November, 2011 Security News
November security updates Security News
Reports of Issues with November Security Updates System Security
November 2009 Security Bulletin Webcast System Security
November 2009 Security Bulletin Release News

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 06:43 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33