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Windows 7 chkdsk bug linked to antivirus software | Security | News | PC Pro
Windows Black Screens of Death Caused Rather by Malware, Not Updates
Reveals Microsoft
Microsoft refuted third-party reports indicating that the November release of updates was at fault for errors causing users to be locked out of their Windows computers by Black Screens of Death. According to the Redmond company, its own conclusions, produced after a comprehensive analysis of last month’s wave of Windows refreshes, indicate that claims of updates generating Black Screens of Death are completely erroneous. The false error reports were first made by Prevx, a company which also delivered what it claimed to be a fix for such issues. Instead, the software giant pointed to malicious code as the source of problems where the Windows desktop screen turns black, and the OS becomes deprived of all functionality.
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Windows Black Screens of Death Caused Rather by Malware, Not Updates - Reveals Microsoft - Softpedia
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Windows 7 chkdsk bug linked to antivirus software | Security | News | PC Pro
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In a blog posting on its security site, Microsoft said that it had investigated the claims and "found that our November Security Updates are not making changes to the system that these reports say are responsible for these issues".
The firm said that the behaviour was associated with malware, such as Daonol, and that this was probably the root cause.
Software firm Prevx, who had said the November update may have been to blame, have since retracted their statement, saying it had been a "challenging issue" to identify the cause.
"Having narrowed down a specific trigger for this condition we've done quite a bit of testing and re-testing on the recent Windows patches including KB976098 and KB915597 as referred to in our previous blog," the firm wrote on its website.
"Since more specifically narrowing down the cause we have been able to exonerate these patches from being a contributory factor.""
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