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Windows 7: Hotfix for 3 Stop errors resuming from Sleep/Hibernate


23 Dec 2009   #1

Windows 7 Ultimate x64 SP1
 
 
Hotfix for 3 Stop errors resuming from Sleep/Hibernate

December 22, 2009

You receive various Stop error messages in Windows 7 or in Windows Server 2008 R2 when you resume a computer that has a large SATA hard disk


warning   Warning

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
information   Information
Consider the following scenario:
  • You have a computer that is running Windows 7 or Windows Server 2008 R2.
  • The computer has a Serial Advanced Technology Attachment (SATA) hard disk.
  • The size of the SATA hard disk is large. For example, the size of the SATA hard disk is 1 terabyte (TB).
  • You put the computer into the Sleep state or into the Hibernate state.
  • You try to resume the computer.
In this scenario, you receive one of the following Stop error messages:
  • STOP 0x0000007A
  • STOP 0x00000077
  • STOP 0x000000F4
information   Information
When you resume a computer, the SATA hard disk drivers require the SATA hard disks to be ready within 10 seconds. However, a large SATA hard disk may take longer than 10 seconds to be ready. In this situation, the resume operation times out.
more at source..


My System SpecsSystem Spec
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23 Dec 2009   #2

64-bit Windows 8.1 Pro
 
 

Much thanks Aaron... this is a major source of BSOD problems that we see here... hopefully this will eliminate some of them..
My System SpecsSystem Spec
23 Dec 2009   #3

Windows 7 Ultimate x64 SP1
 
 

Yes, it may very well be a cause for quite a bit of them, so I posted it as a sticky in the crashes forum.
My System SpecsSystem Spec
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23 Dec 2009   #4

64-bit Windows 8.1 Pro
 
 

Thanks again!
My System SpecsSystem Spec
23 Dec 2009   #5

Windows 7 Home Premium x64 SP1
 
 

I have that problem but... my monitor simply doesn't give any signal. So, if it gives any STOP, I don't see it.
...
* You have a computer that is running Windows 7 or Windows Server 2008 R2.
Me : Yes
* The computer has a Serial Advanced Technology Attachment (SATA) hard disk.
Me : Yes, and it's awesome.
* The size of the SATA hard disk is large. For example, the size of the SATA hard disk is 1 terabyte (TB).
Me : 2 SATA : 200GB and 500GB... but no single hard drive that is that big.
* You put the computer into the Sleep state or into the Hibernate state.
Me : I've put accidentaly while I tried to remap a keyboard button........ otherwise never but still, I would if I knew it was working.
* You try to resume the computer.
Me : Yeah, but, there's no display when I do (can't even see the BIOS)

EDIT

My minidump from the BSOD i had, according to the analysis, is a 0x1000007E, so, this hotfix isn't for me.
My System SpecsSystem Spec
23 Dec 2009   #6

Windows 7 ultimate 64 bit / XP Home sp3
 
 

This should help a lot of peopel since this error has been reported a lot. Thanks for posting the articale. Fabe
My System SpecsSystem Spec
23 Dec 2009   #7

Vista Ult64, Win7600
 
 

Yes Thanks for the Information.
My System SpecsSystem Spec
23 Dec 2009   #8

Windows 7 x64 Ultimate SP1
 
 

Quote   Quote: Originally Posted by Lebon14 View Post
I have that problem but... my monitor simply doesn't give any signal. So, if it gives any STOP, I don't see it.
...
* You have a computer that is running Windows 7 or Windows Server 2008 R2.
Me : Yes
* The computer has a Serial Advanced Technology Attachment (SATA) hard disk.
Me : Yes, and it's awesome.
* The size of the SATA hard disk is large. For example, the size of the SATA hard disk is 1 terabyte (TB).
Me : 2 SATA : 200GB and 500GB... but no single hard drive that is that big.
* You put the computer into the Sleep state or into the Hibernate state.
Me : I've put accidentaly while I tried to remap a keyboard button........ otherwise never but still, I would if I knew it was working.
* You try to resume the computer.
Me : Yeah, but, there's no display when I do (can't even see the BIOS)

EDIT

My minidump from the BSOD i had, according to the analysis, is a 0x1000007E, so, this hotfix isn't for me.

No.

You have a P35 chipset. I have an X48. These chipsets have issues with S3 mode and posting. Did you make a bios update?

I only have 1 update for my machine and Windows 7., but the issues are still there.

There is a Microsoft whitpaper on HAL issues and S3 mode.
My System SpecsSystem Spec
27 Dec 2009   #9

Windows 7 Ultimate x64, XP Mode, W8.1 Preview VM - 7 Pro x64 second remote tower
 
 

You may want to read the following before rushing in!

Quote:
WARNING This hotfix has not undergone full testing. Therefore, it is intended only for systems or computers that are experiencing the exact problem that is described in the one or more Microsoft Knowledge Base articles that are listed in "KB Article Numbers" field in the table at the end of this e-mail message. If you are not sure whether any special compatibility or installation issues are associated with this hotfix, we encourage you to wait for the next service pack release. The service pack will include a fully tested version of this fix. We understand that it can be difficult to determine whether any compatibility or installation issues are associated with a hotfix. If you want confirmation that this hotfix addresses your specific problem, or if you want to confirm whether any special compatibility or installation issues are associated with this hotfix, support professionals in Customer Support Services can help you with that. For information about how to contact support, copy the following link and then past it into your Web browser:
That was seen in the required sign up for hotfix request where you provide your email address for the presently "untested" hotfix according to the MS email that came in. This apparently is a beta form of the hotfix. So use with some caution.
My System SpecsSystem Spec
30 Dec 2009   #10

Windows 7 Ultimate x64, Mint 9
 
 

I just downloaded this.

However, my Hibernate works fine, but it will not wake from sleep. I do not get a BSoD, it just does not start back up...

I am not sure if this will work for me

~Lordbob
My System SpecsSystem Spec
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 Hotfix for 3 Stop errors resuming from Sleep/Hibernate




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