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#20
That didnt surprise me either
That didnt surprise me either
Unfortunately, this is extremely true. From a productivity viewpoint, it's simply impractical.
Even when those who do change, there will be a lot of time wasted re-training staff.
Personally I'd hate to work for an IT department amidst a new OS roll out.
99% of support tickets would be of the 'It used to do this - now it doesn't' ilk.
Sorry what I meant to say they should have told their employees to start using it at home, not in the workplace, when they had the opportunity to take advantage of the of the RC and then when the company did decide to switch their employees would have been familiar with the OS, that way there would be lees time needed to train the staff to use it.
That sounds good in theory and would work for employees who are computer savvy. But consider the mechanic in the shop or the parts clerk in an auto supply. These people use the computer as a tool for what they have to do. They follow the bouncing ball on the screen to accomplish a task and that's it. Many of these folks don't touch a computer when they get home - and many don't even have an email account. Their kids are on the computer; but not them. When they leave work to go home; they leave work behind. An employer cannot require them to train at home unless he/she compensates them and provides with the tools - hardware and software - to do the training.
We are all capable of change, it's just that most of us are stubborn and try to resist it, this is in our nature, but change is good and it leads to new innovations and improves productivity, people and coporates need to just bite the bullet and deal with it.
From a management point of view, it is not a question of resisting change, it is how to implement the change at the least cost and with the smallest negative impact on productivity and customers' ability to connect to the business. Disruption to the work routine is costly. And why change? Why fix what is not broken? If XP is doing the job, Windows Seven is not needed. The bells and whistles don't mean anything to productivity in a business environment.
arent they already talking about ending support for vista?
lol, ditto.
But I'd wager one of the most common questions asked would be 'where's the Up Arrow' and that's just one small part of navigating within the OS itself.
Add some proprietary software into the mix and you'll have some frustrated IT staff. Some people just don't like change
On the other hand, I forced my dad to go from XP>Vista>Seven and he's not a big fan of change.
But since I kept the apps similar, kept the shortcuts easy to access and gave a little instruction here and there, surprisingly, there was little complaint from him
Basically, some will have no problems adapting, others will struggle for a bit and the rest will just bitch and moan
I can't wait till we're all crotchety old men complaining about every change in the OS that was perfectly fine 10 revisions ago.