|21 May 2010||#1|
| || |
Microsoft Customer Satisfaction Improves, Likely due to Win7
The University of Michigan published their annual American Customer Satisfaction Index report earlier this week and Microsoft shows quite a jump. In 2009, our score was 70. For 2010, our score is 76 – our highest score on the report yet! Ed Bott published a blog post earlier this week diving deep into the results of the report. He highlights that the difference between 2009 and 2010 that likely led to such an amazing improvement in Microsoft’s score was the release of Windows 7. It just serves as another good example that people are not only excited to get Windows 7 (or a Windows 7 PC), they are also very happy with Windows 7 once they have it. I suggest reading Ed’s post for more analysis.
|My System Specs|
|Similar help and support threads for2: Microsoft Customer Satisfaction Improves, Likely due to Win7|
|Microsoft Customer support gone wrong||Microsoft Office|
|Can I provide Win7 DVD to customer if I use OEM?||General Discussion|
|Microsoft Office 2013 Customer Preview Released||News|
|Microsoft Office 2013 Customer Preview||Microsoft Office|
|Freeware that improves the look of the Win7 Systray clock||Customization|
|Got customer's Win7 Upgrade Key; have no install media!||Installation & Setup|
|Bloomberg: MSFT Outpaces Apple in Customer Satisfaction||News|
|Our Sites ||Site Links ||About Us ||Find Us |
© Designer Media Ltd
All times are GMT -5. The time now is 03:08 AM.