| Windows 7: Scareware Authors Now Offer Live Tech Support |
12 Jul 2010
|
#1 | | Win 7 Ultimate 64-bit. SP1. |
Scareware Authors Now Offer Live Tech Support Quote: Scareware pushers have upped their cheating techniques are and now offering live chat and localization for their deceptive products. Security researchers reveal that technical support is provided by real people.
Scareware, also known as rogueware, refers to malicious applications that pose as legit antivirus products and try to convince users to pay for license fees. To achieve this they employ scare tactics which involve displaying fake security alerts and claiming that computers are infected with fictitious threats.
However, a new scareware variant called “Security Master AV” and discovered by security researchers from Kaspersky Lab takes the deception to whole new levels. The antivirus vendor warns that not only does the interface display an online Support button, but it is actually completely functional.
More - Scareware Authors Now Offer Live Tech Support - Product localization too - Softpedia | My System Specs |
| System Manufacturer/Model Number LAPTOP. HP Pavilion dv7-4010TX . OS Win 7 Ultimate 64-bit. SP1. CPU Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.] Memory 8 DDR 3 RAM. 1066MHZ Graphics Card ATI 1024 MB. DDR3. Radeon HD5650 Monitor(s) Displays 17.3" High Definition Brightview LCD. LED Backlit. Screen Resolution 1600 x 900. Mouse Logitech Anywhere mouse. MX. Case Laptop / notebook. Hard Drives 640GB Internet Speed ADSL [ but too slow ] |
12 Jul 2010
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#2 | | |
whatever next?
people offering to come round to your house to install viruses - and get paid for it? | My System Specs | | System Manufacturer/Model Number mickey megabyte 1234 OS ultimate 64 sp1 CPU i5 2500K 3.3@4.2GHz Motherboard MSI P67A-GD53 Memory 8 gigs GSkill Ripjaws 1600 Graphics Card amd hd6950 Sound Card creative x-fi gamer Monitor(s) Displays samsung 24" Screen Resolution 1920x1080 Keyboard saitek eclipse ii Mouse logitech g3 PSU antec 550 Case antec three hundred Cooling i'm a cooling fan Hard Drives ocz vertex 2e 60 gig, samsung f3 1tb, buffalo 2tb ext Internet Speed about 4 Mbps Other Info i love win7 |
13 Jul 2010
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#3 | | Windows 7 Ultimate x64, Mint 9 In the Crust |

Quote: Originally Posted by mickey megabyte whatever next?
people offering to come round to your house to install viruses - and get paid for it? Well, have you ever installed Norton?
While this is really funny, it's also nothing new.
I have considered Norton to be a (albeit "safe") virus for a while now, this just shows that someone recognized a good idea.
~Lordbob | My System Specs | | System Manufacturer/Model Number Hera OS Windows 7 Ultimate x64, Mint 9 CPU Intel i5-2500k Motherboard ASUS P8P67 Pro Memory 2x 4Gb Corsair VENGEANCE DDR3-1600 Graphics Card NVidia GeForce N260GTX Twin Frozr Sound Card Realtek HD OnBoard Audio Monitor(s) Displays ASUS 24" Monitor Screen Resolution 1920x1080 Keyboard Razer Tarantula Mouse Razer Lachesis PSU Cooler Master Real Power Pro 750W Case Cooler Master Haf 932 Cooling Fans Hard Drives G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II Internet Speed not fast enough |
13 Jul 2010
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#4 | | Win7 HP (x64)/Win7 Ultimate (x64) |
 [/QUOTE]
Well, have you ever installed Norton?
While this is really funny, it's also nothing new.
I have considered Norton to be a (albeit "safe") virus for a while now, this just shows that someone recognized a good idea.
~Lordbob[/QUOTE] | My System Specs | | System Manufacturer/Model Number Custom OS Win7 HP (x64)/Win7 Ultimate (x64) CPU Core i7 920 Motherboard Intel X58 Memory 6 x 2GB Corsair XMS3 Graphics Card CF HD4890 Sound Card Asus Xonar Monitor(s) Displays Dell 2408WFP Screen Resolution 1920 x 1200 Keyboard Razer Lycosa/N52te Mouse Razer Lachesis PSU Corsair HX1000W Case Antec 1200 Hard Drives 2 x 150GB WDC Velociraptors (Raid 0)
1 x 1TB Seagate
1 x 1.5TB Seagate |
13 Jul 2010
|
#5 | | Windows 7 Ultimate x64, Mint 9 In the Crust |

Quote: Originally Posted by Lomai  Quote: Well, have you ever installed Norton?
While this is really funny, it's also nothing new.
I have considered Norton to be a (albeit "safe") virus for a while now, this just shows that someone recognized a good idea.
~Lordbob  If you have ever been into Best Buy, they charge a boatload to install it.
Why would I pay someone to install a virus on my computer when I could do it for free myself?
And of course, paying them to remove it later.
Those guys are geniuses!
~Lordbob | My System Specs | | System Manufacturer/Model Number Hera OS Windows 7 Ultimate x64, Mint 9 CPU Intel i5-2500k Motherboard ASUS P8P67 Pro Memory 2x 4Gb Corsair VENGEANCE DDR3-1600 Graphics Card NVidia GeForce N260GTX Twin Frozr Sound Card Realtek HD OnBoard Audio Monitor(s) Displays ASUS 24" Monitor Screen Resolution 1920x1080 Keyboard Razer Tarantula Mouse Razer Lachesis PSU Cooler Master Real Power Pro 750W Case Cooler Master Haf 932 Cooling Fans Hard Drives G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II Internet Speed not fast enough |
13 Jul 2010
|
#6 | | |

Quote: Originally Posted by mickey megabyte whatever next?
people offering to come round to your house to install viruses - and get paid for it? There is a scam running in Australia (probably other countries too) where they actually ring you up and tell you they have 'found that your computer is infected and for a fee will remove it remotely'.
They straight out ask for your credit card or bank account login details in order 'to remove the virus remotely'.
Once the gullible have handed over their details, the victim follows all the step-by-step instructions and once done, they then remote into your computer and infect you by installing keyloggers, trojans etc
At the first sign of encountering someone who is not naive, they hang up immediately.
So not quite door to door, but pretty damn close... | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number SmartEyeball Inc OS 8 Pro x64 CPU i7 3770K 4.6GHz Motherboard ASUS P8Z77 WS Memory 16GB G.Skill Trident X 2400mhz Graphics Card 3x Gigabyte GTX 670 OC WindForce *TRI SLI* Sound Card ALC898 / 5.1 receiver/ ATH-AD900 Headphones Monitor(s) Displays x3 Dell U2410 / 58" Samsung / "40 Sony Screen Resolution 5760*1200/ 1920*1200 / 1920*1080 Keyboard Topre Realforce // Ducky Shine MX Black // Filco Ninja TKL Mouse Razer Imperator + Thermaltake Theron PSU Corsair AX1200W Case Thermaltake Level 10 GT Snow Edition Cooling Noctua NH-D14 Hard Drives 2x Intel 520 240GB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0) * 2TB WD Caviar Black Antivirus MSE Browser IE, FF Other Info GT Extreme V2 Sim Racing Cockpit + 40" LCD and K/B Mouse stand ▼
Fanatec CSR Elite Wheel + Clubsport Pedals + CSR shifter/7GS ▼
Buttkicker v2 Seat Rumbler with Dedicated 5.1 and Sub Woofer attached to frame ▼
=
Bloody Big Grin |
13 Jul 2010
|
#7 | | Windows 7 Ultimate x64, Mint 9 In the Crust |

Quote: Originally Posted by smarteyeball 
Quote: Originally Posted by mickey megabyte whatever next?
people offering to come round to your house to install viruses - and get paid for it? There is a scam running in Australia (probably other countries too) where they actually ring you up and tell you they have 'found that your computer is infected and for a fee will remove it remotely'.
They straight out ask for your credit card or bank account login details in order 'to remove the virus remotely'.
Once the gullible have handed over their details, the victim follows all the step-by-step instructions and once done, they then remote into your computer and infect you by installing keyloggers, trojans etc
At the first sign of encountering someone who is not naive, they hang up immediately.
So not quite door to door, but pretty damn close...
~Lordbob | My System Specs | | System Manufacturer/Model Number Hera OS Windows 7 Ultimate x64, Mint 9 CPU Intel i5-2500k Motherboard ASUS P8P67 Pro Memory 2x 4Gb Corsair VENGEANCE DDR3-1600 Graphics Card NVidia GeForce N260GTX Twin Frozr Sound Card Realtek HD OnBoard Audio Monitor(s) Displays ASUS 24" Monitor Screen Resolution 1920x1080 Keyboard Razer Tarantula Mouse Razer Lachesis PSU Cooler Master Real Power Pro 750W Case Cooler Master Haf 932 Cooling Fans Hard Drives G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II Internet Speed not fast enough |
13 Jul 2010
|
#8 | | Windows 7 Ultimate X64 SP1 Cromer Norfolk UK |

Quote: Originally Posted by smarteyeball 
Quote: Originally Posted by mickey megabyte whatever next?
people offering to come round to your house to install viruses - and get paid for it? There is a scam running in Australia (probably other countries too) where they actually ring you up and tell you they have 'found that your computer is infected and for a fee will remove it remotely'.
They straight out ask for your credit card or bank account login details in order 'to remove the virus remotely'.
Once the gullible have handed over their details, the victim follows all the step-by-step instructions and once done, they then remote into your computer and infect you by installing keyloggers, trojans etc
At the first sign of encountering someone who is not naive, they hang up immediately.
So not quite door to door, but pretty damn close... This is quite prevalant in the UK at the moment. they phone you up claiming to be Microsoft and "prove" it by telling you that all the "warnings" in Event Viewer are viruses. I know Corrine has a link to a technet post on it, I can't find it at the moment | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Built OS Windows 7 Ultimate X64 SP1 CPU Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz Motherboard Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz Memory 8GB 1333Mhz DDR3 Graphics Card NVIDIA GeForce GTX 460 Sound Card Realtek Monitor(s) Displays Acer Al1980, Screen Resolution 1360*768 Keyboard Alba USB Mouse IT Works Wireless USB PSU 750W Cooler Master Case Cooler Master Haf X Cooling Cooler Master Hyper TX3 Hard Drives 500GB SATA WBC
1TB WD Caviar Green
80GB IDE Samsung Internet Speed 12Mb/s Down 1.2 Mb/s Up |
13 Jul 2010
|
#9 | | Windows XP-Pro-SP3, Windows 7 Central Florida, USA |

Quote: Originally Posted by Lomai Well, have you ever installed Norton?
While this is really funny, it's also nothing new.
I have considered Norton to be a (albeit "safe") virus for a while now, this just shows that someone recognized a good idea.
~Lordbob[/QUOTE]  [/QUOTE]
The most valuable program ever put out by Symantec is the "Norton Removal Tool".
I use it on every call to any computer that I've never worked on before.
I made a service call to a lady's house one day, where Norton AV was telling her it found a virus but could not remove it. She had just paid good money for an update to Norton AV, so she was livid (extremely MAD).
After getting her permission, I disabled Norton, installed AVG FREE and did a full scan of her HD. AVG found and removed the one virus that Norton said it could not remove, then AVG found and removed another 150 more viruses. At that point the lady was on the phone to Symantec demanding her money back. She's still running AVG Free. Her PC actually ran better after I fully removed Norton.
Just a little trip down memory lane.... | My System Specs | | System Manufacturer/Model Number Home Made OS Windows XP-Pro-SP3, Windows 7 CPU AMD, 2X, Dual Core 5200+ Motherboard MSI K9N Platinum Memory 6 gig DDR2, Super Talent Graphics Card Winfast Sound Card On Board AC97 Monitor(s) Displays 19" Envision LCD Screen Resolution 1024x768 Keyboard Generic Mouse MS digital PSU Antec Earthwatts 650 Case Pac Man Mid-Tower Cooling 11 fans Hard Drives 3x , Maxtor/Seagate SATA2 (160, 160, 200gig) Internet Speed 5 Meg Cable |
13 Jul 2010
|
#10 | | Windows 7 Ultimate x64, Mint 9 In the Crust |

Quote: Originally Posted by DrWho 
Quote: Originally Posted by Lomai 
Quote: Originally Posted by Lordbob75 Well, have you ever installed Norton?
While this is really funny, it's also nothing new.
I have considered Norton to be a (albeit "safe") virus for a while now, this just shows that someone recognized a good idea.
~Lordbob 
The most valuable program ever put out by Symantec is the "Norton Removal Tool".
I use it on every call to any computer that I've never worked on before.
I made a service call to a lady's house one day, where Norton AV was telling her it found a virus but could not remove it. She had just paid good money for an update to Norton AV, so she was livid (extremely MAD).
After getting her permission, I disabled Norton, installed AVG FREE and did a full scan of her HD. AVG found and removed the one virus that Norton said it could not remove, then AVG found and removed another 150 more viruses. At that point the lady was on the phone to Symantec demanding her money back. She's still running AVG Free. Her PC actually ran better after I fully removed Norton.
Just a little trip down memory lane....  It's really funny how often you hear that story. But there is never a story with MSE messing up, and installing Norton to remove and fix it....
~Lordbob | My System Specs | | System Manufacturer/Model Number Hera OS Windows 7 Ultimate x64, Mint 9 CPU Intel i5-2500k Motherboard ASUS P8P67 Pro Memory 2x 4Gb Corsair VENGEANCE DDR3-1600 Graphics Card NVidia GeForce N260GTX Twin Frozr Sound Card Realtek HD OnBoard Audio Monitor(s) Displays ASUS 24" Monitor Screen Resolution 1920x1080 Keyboard Razer Tarantula Mouse Razer Lachesis PSU Cooler Master Real Power Pro 750W Case Cooler Master Haf 932 Cooling Fans Hard Drives G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
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