Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Scareware Authors Now Offer Live Tech Support


12 Jul 2010   #1
JMH

Win 7 Ultimate 64-bit. SP1.
 
 
Scareware Authors Now Offer Live Tech Support

Quote:
Scareware pushers have upped their cheating techniques are and now offering live chat and localization for their deceptive products. Security researchers reveal that technical support is provided by real people.

Scareware, also known as rogueware, refers to malicious applications that pose as legit antivirus products and try to convince users to pay for license fees. To achieve this they employ scare tactics which involve displaying fake security alerts and claiming that computers are infected with fictitious threats.

However, a new scareware variant called “Security Master AV” and discovered by security researchers from Kaspersky Lab takes the deception to whole new levels. The antivirus vendor warns that not only does the interface display an online Support button, but it is actually completely functional.

More -
Scareware Authors Now Offer Live Tech Support - Product localization too - Softpedia

My System SpecsSystem Spec
.

12 Jul 2010   #2

ultimate 64 sp1
 
 

whatever next?

people offering to come round to your house to install viruses - and get paid for it?
My System SpecsSystem Spec
13 Jul 2010   #3

Windows 7 Ultimate x64, Mint 9
 
 

Quote   Quote: Originally Posted by mickey megabyte View Post
whatever next?

people offering to come round to your house to install viruses - and get paid for it?
Well, have you ever installed Norton?

While this is really funny, it's also nothing new.
I have considered Norton to be a (albeit "safe") virus for a while now, this just shows that someone recognized a good idea.

~Lordbob
My System SpecsSystem Spec
.


13 Jul 2010   #4

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

[/QUOTE]
Well, have you ever installed Norton?

While this is really funny, it's also nothing new.
I have considered Norton to be a (albeit "safe") virus for a while now, this just shows that someone recognized a good idea.

~Lordbob[/QUOTE]


My System SpecsSystem Spec
13 Jul 2010   #5

Windows 7 Ultimate x64, Mint 9
 
 

Quote   Quote: Originally Posted by Lomai View Post
Quote:
Well, have you ever installed Norton?

While this is really funny, it's also nothing new.
I have considered Norton to be a (albeit "safe") virus for a while now, this just shows that someone recognized a good idea.

~Lordbob

If you have ever been into Best Buy, they charge a boatload to install it.

Why would I pay someone to install a virus on my computer when I could do it for free myself?

And of course, paying them to remove it later.

Those guys are geniuses!

~Lordbob
My System SpecsSystem Spec
13 Jul 2010   #6

 
 

Quote   Quote: Originally Posted by mickey megabyte View Post
whatever next?

people offering to come round to your house to install viruses - and get paid for it?
There is a scam running in Australia (probably other countries too) where they actually ring you up and tell you they have 'found that your computer is infected and for a fee will remove it remotely'.

They straight out ask for your credit card or bank account login details in order 'to remove the virus remotely'.

Once the gullible have handed over their details, the victim follows all the step-by-step instructions and once done, they then remote into your computer and infect you by installing keyloggers, trojans etc


At the first sign of encountering someone who is not naive, they hang up immediately.

So not quite door to door, but pretty damn close...
My System SpecsSystem Spec
13 Jul 2010   #7

Windows 7 Ultimate x64, Mint 9
 
 

Quote   Quote: Originally Posted by smarteyeball View Post
Quote   Quote: Originally Posted by mickey megabyte View Post
whatever next?

people offering to come round to your house to install viruses - and get paid for it?
There is a scam running in Australia (probably other countries too) where they actually ring you up and tell you they have 'found that your computer is infected and for a fee will remove it remotely'.

They straight out ask for your credit card or bank account login details in order 'to remove the virus remotely'.

Once the gullible have handed over their details, the victim follows all the step-by-step instructions and once done, they then remote into your computer and infect you by installing keyloggers, trojans etc


At the first sign of encountering someone who is not naive, they hang up immediately.

So not quite door to door, but pretty damn close...


~Lordbob
My System SpecsSystem Spec
13 Jul 2010   #8

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by smarteyeball View Post
Quote   Quote: Originally Posted by mickey megabyte View Post
whatever next?

people offering to come round to your house to install viruses - and get paid for it?
There is a scam running in Australia (probably other countries too) where they actually ring you up and tell you they have 'found that your computer is infected and for a fee will remove it remotely'.

They straight out ask for your credit card or bank account login details in order 'to remove the virus remotely'.

Once the gullible have handed over their details, the victim follows all the step-by-step instructions and once done, they then remote into your computer and infect you by installing keyloggers, trojans etc


At the first sign of encountering someone who is not naive, they hang up immediately.

So not quite door to door, but pretty damn close...
This is quite prevalant in the UK at the moment. they phone you up claiming to be Microsoft and "prove" it by telling you that all the "warnings" in Event Viewer are viruses. I know Corrine has a link to a technet post on it, I can't find it at the moment
My System SpecsSystem Spec
13 Jul 2010   #9

Windows XP-Pro-SP3, Windows 7
 
 

Quote   Quote: Originally Posted by Lomai View Post
Well, have you ever installed Norton?

While this is really funny, it's also nothing new.
I have considered Norton to be a (albeit "safe") virus for a while now, this just shows that someone recognized a good idea.

~Lordbob[/QUOTE]


[/QUOTE]

The most valuable program ever put out by Symantec is the "Norton Removal Tool".
I use it on every call to any computer that I've never worked on before.

I made a service call to a lady's house one day, where Norton AV was telling her it found a virus but could not remove it. She had just paid good money for an update to Norton AV, so she was livid (extremely MAD).
After getting her permission, I disabled Norton, installed AVG FREE and did a full scan of her HD. AVG found and removed the one virus that Norton said it could not remove, then AVG found and removed another 150 more viruses. At that point the lady was on the phone to Symantec demanding her money back. She's still running AVG Free. Her PC actually ran better after I fully removed Norton.

Just a little trip down memory lane....

My System SpecsSystem Spec
13 Jul 2010   #10

Windows 7 Ultimate x64, Mint 9
 
 

Quote   Quote: Originally Posted by DrWho View Post
Quote   Quote: Originally Posted by Lomai View Post

Quote   Quote: Originally Posted by Lordbob75
Well, have you ever installed Norton?

While this is really funny, it's also nothing new.
I have considered Norton to be a (albeit "safe") virus for a while now, this just shows that someone recognized a good idea.

~Lordbob


The most valuable program ever put out by Symantec is the "Norton Removal Tool".
I use it on every call to any computer that I've never worked on before.

I made a service call to a lady's house one day, where Norton AV was telling her it found a virus but could not remove it. She had just paid good money for an update to Norton AV, so she was livid (extremely MAD).
After getting her permission, I disabled Norton, installed AVG FREE and did a full scan of her HD. AVG found and removed the one virus that Norton said it could not remove, then AVG found and removed another 150 more viruses. At that point the lady was on the phone to Symantec demanding her money back. She's still running AVG Free. Her PC actually ran better after I fully removed Norton.

Just a little trip down memory lane....

It's really funny how often you hear that story. But there is never a story with MSE messing up, and installing Norton to remove and fix it....

~Lordbob
My System SpecsSystem Spec
Reply

 Scareware Authors Now Offer Live Tech Support




Thread Tools



Similar help and support threads for2: Scareware Authors Now Offer Live Tech Support
Thread Forum
Please can anyone offer any tech advice? Event 11005 MsmSecurity System Security
Unsolicited tech support System Security
Clueless Tech Support? Chillout Room
Scareware now with live support Chillout Room
Are there any tech support people here? BSOD Help and Support
No Tech Support for Windows 7? General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 07:46 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33