Dell ships motherboard with malicious code

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    Dell ships motherboard with malicious code


    Posted: 21 Jul 2010
    Dell has confirmed that some of its PowerEdge server motherboards were shipped to customers with malware code on the embedded server management firmware. The infected motherboard was found on replacement Dell PowerEdge R410 rack servers



    UPDATE: After the publication of this story, Dell emailed the following statement from Forrest Norrod, vice president and general manager of server platforms.:
    Dell is aware of the issue and is contacting affected customers. The issue affects a limited number of replacement motherboards in four servers - PowerEdge R310, PowerEdge R410, PowerEdge R510 and PowerEdge T410 – and only potentially manifests itself when a customer has a specific configuration and is not running current anti-virus software. This issue does not affect systems as shipped from our factory and is limited to replacement parts only. Dell has removed all impacted motherboards from its service supply chain and new shipping replacement stock does not contain the malware. Customers can find more information on Dell’s community forum.
    Borg 386's Avatar Posted By: Borg 386
    21 Jul 2010



  1. Posts : 45
    Windows 7 (32-Bits)
       #1

    What is wrong with Dell? Exploding batteries, motherboards with malicious code and many more... I just do not get it.
      My Computer


  2. Posts : 8,476
    Windows® 8 Pro (64-bit)
       #2

    Dell is Hell.
      My Computer


  3. Posts : 1,487
    Windows 7 x64 / Same
       #3

    How does this happen?

    Was this refurb?
      My Computer


  4. Posts : 5,795
    Windows 7 Ultimate x64 SP1
       #4

    Wasn't it Sony that shipped a rootkit on some music CDs?
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  5. Posts : 535
    Windows 7 Pro 64bit
       #5

    Dinesh said:
    Dell is Hell.
    accually bell is hell.... but i guess dell is a close second
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  6. Posts : 1,487
    Windows 7 x64 / Same
       #6

    DeaconFrost said:
    Wasn't it Sony that shipped a rootkit on some music CDs?
    HAHA yeah I remember that. I think that was back in 2005 or so. Wasn't that on purpose, though?

    Edit: http://www.usatoday.com/tech/columni...-rootkit_x.htm
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  7. Posts : 7,878
    Windows 7 Ultimate x64
       #7

    Remember just how many boxes Dell ships out. it's a ton...so there will be problems from time to time. Better to acknowledge it then pretend it doesn't exist. I work with quite a number of Dell servers these days and I have really changed my tune about them. I was 100% compaq proliant rack mounts in the past....but these new Dell in the R710 and R810 chassis's have been fantastic.
      My Computer


  8. Posts : 197
    Windows 7 Enterprise x64
       #8

    Win7User512 said:
    How does this happen?

    Was this refurb?
    Maybe an employee knew he was getting canned and wanted to get back at the company.

    Bill
      My Computer


  9. Posts : 1,487
    Windows 7 x64 / Same
       #9

    Bill said:
    Win7User512 said:
    How does this happen?

    Was this refurb?
    Maybe an employee knew he was getting canned and wanted to get back at the company.

    Bill
    Could be. There have been several cases of such happening.

    Btw, Bill, do you know the image in your sig is not displaying as an image, but just a link?
      My Computer


 
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