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Windows 7: New build keeps randomly rebooting.


19 Aug 2013   #1

windows 7 64 bit
 
 
New build keeps randomly rebooting.

Asus Z87-Pro
i7 4770k
Geforce GTX 650 TI
8GB Corsair Vengeance DDR3 Pro series ram (Blue)
Current Hdrive running is 500GB WD (New)
Running Windows 7 64 bit

Temperature runs at around 40C

About 5 weeks ago i brought all of the above for my new build. Running fine for about a day, then it started Rebooting Randomly. Been through all the reports will no luck solving the issue, reloaded windows, took Ram out, swooped ram around, triple checked connections, and run Memtest86 which come back clear. Basically you name it i have tried it including playing around with the Fan speeds. Yet my PC is still randomly restarting which seems to happen quicker once the pc has been on for so long, When machine is cold it takes awhile to reboot, the longer its on the more it reboots on login. I have even had it reboot while using the bios. Anybody got any idea's to what the issue is please?

My System SpecsSystem Spec
.

19 Aug 2013   #2

Windows 7 Home Premium 64Bit (Service Pack 1)
 
 

have you checked event viewer? might be something in there which could help find the problem
My System SpecsSystem Spec
19 Aug 2013   #3

windows 7 64 bit
 
 

i have checked event viewer yes but still no luck. im not a newbie to building computers but this is totally gone over my head.
My System SpecsSystem Spec
.


19 Aug 2013   #4

windows 7 64 bit
 
 

just gone back into event viewer while i could, 3 crucial errors detected, 1 warning.

Cd rom controller stopped responding
Kernal power event id 41 crashed or lost power
Service control manager stopped state.
Network link disconnected (warning)
My System SpecsSystem Spec
19 Aug 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi balckpanther,

If the system is rebooting while in the BIOS then I would say your problem is hardware
related as this is before the OS loads. So you can rule out software if that is the case.

1. Are you overclocking anything at all?
2. Do you hear any POST beeps during boot?
3. Re-check the CPU is seated correctly?
4. PSU? Is the Power supply adequate?

Stress Test:

Hardware - Stress Test With Prime95: Hardware - Stress Test With Prime95
CPU - Stress Test Using IntelBurnTest: CPU - Stress Test Using IntelBurnTest
Video Card - Stress Test with Furmark: Video Card - Stress Test with Furmark

Monitor temperature of the system during the tests (with speccy or hwmonitor listed earlier)

Temperature:

For monitoring heat of the system, use Speccy or HWMonitor:

Speccy System Information
HWMonitor

Also reset all BIOS settings to default.

Cheers

Dave
My System SpecsSystem Spec
19 Aug 2013   #6

windows 7 64 bit
 
 

No im not into the overclocking idea.
No unexpected noises or bleeps.
CPU goes in very tight but im happy with it as seems to be no issue with it being seated.
I have a 750W Power supply from corsair.

the pc has just restarted again so i will give it a little while to cool down again then i will try the stress factor links. Had enough time to reinstall google chrome before rebooting.
My System SpecsSystem Spec
19 Aug 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Ok no worries and thanks for the feedback

Have you updated the BIOS recently.....just out of curiosity?

cheers

Dave
My System SpecsSystem Spec
19 Aug 2013   #8

windows 7 64 bit
 
 

no not updated the bios, still getting used to this new mouse operated bios if im honest. I never do things the simple way, had to go get a pc with this years specs and totally go over my skill level.
My System SpecsSystem Spec
19 Aug 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Lol...but you will learn more that way....in the deep end I mean

Post back with the results of the tests, cheers
My System SpecsSystem Spec
19 Aug 2013   #10

windows 7 64 bit
 
 

trying to run these tests but cant stay on long enough. will keep trying. all bios settings are on auto.
My System SpecsSystem Spec
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 New build keeps randomly rebooting.




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