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Windows 7: PC Random Restarts


02 Sep 2013   #1

Windows 7 Home Premium x64
 
 
PC Random Restarts

My PC has given me random restarts the past couple weeks. It'll be at anytime no matter if I'm just browsing the web or playing a game. It happened again yesterday but this time when it booted it gave me the message "Power Supply detected a power surge". It was the only time I've seen that message though. Does anyone have any steps I can take to try and figure this out? My build is current.

My System SpecsSystem Spec
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02 Sep 2013   #2

Windows 8.1 Pro | Windows 7 Home Premium 64-bit SP1
 
 

MCleveland, I would suspect the PSU, how old is it? Are you monitoring temps and voltage? If you are overclocking, try taking it down some.
My System SpecsSystem Spec
02 Sep 2013   #3

Windows 7 Home Premium x64
 
 

I bought the power supply in May 2012. While just web browsing, my CPU temps are anywhere from 37C-45C and my GPU is about 30C. They get hotter while I game of course, but the restarts happen at anytime. My voltage for my CPU are 0.996, and 0.850 for my GPU. And no overclocking for me. Too worried about things getting too hot.
My System SpecsSystem Spec
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02 Sep 2013   #4

Windows 8.1 Pro | Windows 7 Home Premium 64-bit SP1
 
 

I tried a google search and saw where some say you should disable the surge setting in the Bios. I would not do that. Do you have another power supply you could try?
My System SpecsSystem Spec
02 Sep 2013   #5

Windows 7 Home Premium x64
 
 

Hah, yeah. That just sounds like a bad idea. No I don't, unfortunately. This is the only one I have.
My System SpecsSystem Spec
02 Sep 2013   #6

Windows 8.1 Pro | Windows 7 Home Premium 64-bit SP1
 
 

We have several other members that have that motherboard. Wait out a little while and they should be able to offer help. That is a very nice build you have!
My System SpecsSystem Spec
02 Sep 2013   #7

Windows 7 Home Premium x64
 
 

Thank you, and thanks for your help!
My System SpecsSystem Spec
02 Sep 2013   #8

Windows 8.1 Pro | Windows 7 Home Premium 64-bit SP1
 
 

Quote   Quote: Originally Posted by MCleveland View Post
I bought the power supply in May 2012. While just web browsing, my CPU temps are anywhere from 37C-45C and my GPU is about 30C. They get hotter while I game of course, but the restarts happen at anytime. My voltage for my CPU are 0.996, and 0.850 for my GPU. And no overclocking for me. Too worried about things getting too hot.
What are the voltage readings under load? Also try looking for errors in the event viewer for when it restarted.
My System SpecsSystem Spec
02 Sep 2013   #9

Windows 7 Home Premium x64
 
 

While playing Saints Row: The Third on the highest settings my voltages are 1.261 on my CPU, and 0.887 on my GPU. my CPU VCORE is 1.192.
My System SpecsSystem Spec
02 Sep 2013   #10

Windows 8.1 Pro | Windows 7 Home Premium 64-bit SP1
 
 

MClevland, try posting the results using this tool.

SF Diag Tool

I will put in a request for help so other members can help.
My System SpecsSystem Spec
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 PC Random Restarts




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