Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Is it really overheating, bad sensor, or another problem?

19 Mar 2015   #1
LeonDroid

Windows 7 Ultimate x64
 
 
Is it really overheating, bad sensor, or another problem?

I received an iBUYPOWER NE690FX for Christmas of 2013 which has had the following modifications...

Stock 300 Watt PSU replaced with a Lepa N500
8GB OEM RAM (ADATA) upgraded to 16GB Kingston HyperX (4GB x 4)
Replaced NZXT case with Thermaltake V4 Black
Added Rosewill internal card reader & USB 2.0/3.0 Hub
120mm intake fans 1 front, 1 bottom, & 1 side
120mm exhaust 1 top, 1 rear

Other Specs:

Gigabyte GA-78LMT-USB3
AMD FX-4130 w/OEM Thermaltake H/S Fan
eVGA GeForce GT610
W/D 1TB HDD
DVD Burner

F/F to January this year I wiped the drive with DBAN, repartitioned the drive & reinstalled Win7 HP. While reinstalling some of my other software there was an awful noise which turned out to be the CPU overheating (I had to hold the power button to shut it down).
I replaced the OEM H/S Fan with the stock H/S Fan that came with an AMD FX-8350 using Arctic MX-4 thermal paste. Then used OpenHardwareMonitor & an earlier version of Core Temp to monitor temps. I began getting overheat alerts from Core Temp and it was putting the computer to sleep. So, I bought an Arctic Freezer 13 and installed it. For over 3 weeks it ran almost constantly never shut down for more than a couple of minutes while I used it to run everything it would ever need to do except internet (I actually tried to overwork it). Then one morning I noticed it had been put to sleep by Core Temp for overheating again. There was a notification in the taskbar telling me that core 3 was at 256 C (493 F), Core Temp had crashed ("stopped working and needs to close"). Since then it has happened several more times like that. The 2 times it happened while I was in the room, there was no audible warning. There's no discoloration indicating temps that high, the back of the motherboard was only warm to the touch yet it reported core 3 running at 256 C. That was with an earlier version of CoreTemp (v. 0.99.*). That computer now has the following: Core Temp 1.0 RC6, Open Hardware Monitor, Speccy & CPUID HWMonitor. I took several screenshots of 3 of these at bootup, while working, (compressing video files) and when finished.

Could the sensor have been damaged the only time I know for sure it overheated? Is there an issue with that early version of CoreTemp? Should I try another AM3+ motherboard (I have an ASUS M5A78L-M LX Plus). I'm out of ideas. I can give you just about any additional information that doesn't require me to go on the internet with that PC. Both side panels have been off since I replaced the OEM H/S Fan.

Final question...where do I go for help with a Windows XP problem?


My System SpecsSystem Spec
.
19 Mar 2015   #2
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by LeonDroid View Post
Then one morning I noticed it had been put to sleep by Core Temp for overheating again.........................Could the sensor have been damaged the only time I know for sure it overheated....................Is there an issue with that early version of CoreTemp?
I have very little experience with Core Temp.

Can it, on its own, shut down a PC that it thinks is too hot, even if it isn't true?

In normal operation, when things are "OK", do the temps reported by Core Temp match the temps reported by at least one other temp monitoring application?

If you disable or uninstall Core Temp completely, do you still have issues?

The temps of plus 400 Fahrenheit surely must be wrong if you see no sign of damage.

You describe "an awful noise which turned out to be the CPU overheating". I don't know that overheating by itself would necessarily make any particular noise. I'm wondering if there was some as yet undetected hardware failure at that time, which resulted in overheating.

I wouldn't expect the cooler swapping to make any significant difference, assuming they were properly mounted and the fan was spinning, as long as the PC is under a reasonable load.

Does your motherboard look perfectly normal, including capacitors?

Can you swap in another power supply?
My System SpecsSystem Spec
19 Mar 2015   #3
LeonDroid

Windows 7 Ultimate x64
 
 

First, in the options menu of Core Temp, there are overheat protection settings which can be set to put the computer to sleep, hibernate, or shut down at a specified temp but it has to be enabled.

I forgot to post screenshots of the 3 system monitoring programs earlier. I'll do that now. They are all within a degree or two of each other.

Core Temp is the only one that shuts everything down in case of overheating so I hate to uninstall it. However, I removed the earlier version and then installed the newest release in case that was the issue.

I'm sure the noise I heard was an alert from the motherboard. The motherboard looks normal. However the capacitors to the left of the CPU are mostly obstructed by some kind of passive cooler and the Arctic Freezer fins. I gave it a once over when I swapped out the cooler because I needed to replace the brass standoffs with non conductive alternatives.
That actually reminds me that there was an issue with ESD. The computer would freeze or restart any time there was a shock when I touched it. Gigabyte tech support suggested using non conductive standoffs, fiber washers, and/or grounding the case directly to an outlet.

Swapping out the PSU at this time is not possible because I don't have a spare one that will work yet.


Attached Thumbnails
Is it really overheating, bad sensor, or another problem?-bootup.jpg   Is it really overheating, bad sensor, or another problem?-working.jpg  
My System SpecsSystem Spec
.

19 Mar 2015   #4
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

Well for one.......
Why is your CPU Vcore so high ?


Attached Images
Is it really overheating, bad sensor, or another problem?-vcore.png 
My System SpecsSystem Spec
20 Mar 2015   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Also why is th 12V+ so low along with the VBat being very low.

Please put what power supply your system is using in your specs.
My System SpecsSystem Spec
20 Mar 2015   #6
LeonDroid

Windows 7 Ultimate x64
 
 

Honestly, I've had tunnel vision on the temperature problem, and never thought to check the voltages, so I never even noticed.

Layback Bear: The power supply is the first on my list of upgrades...Lepa N500.
This one: http://www.newegg.com/Product/Produc...-002-_-Product
It's still under warranty if I need to replace it.

The computer was asleep again when I got up this morning. Attaching 2 more screenshots.


Attached Thumbnails
Is it really overheating, bad sensor, or another problem?-awake.jpg   Is it really overheating, bad sensor, or another problem?-not-responding.jpg  
My System SpecsSystem Spec
20 Mar 2015   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Using more than one temp program at the same time can cause misreadings.
A poor power supply can cause all kinds of goofy things.

I'm not a AMD user so I really can't tell which temp program is best for you.

My personal choice for power supply is Corsair AX but they do cost a little more.
My System SpecsSystem Spec
20 Mar 2015   #8
LeonDroid

Windows 7 Ultimate x64
 
 

The multiple hardware monitoring programs are suggested in this and other threads. They only vary by a degree or 2 and I attribute that to differing sample rates and times. Core Temp is the only one I usually run & the one that puts my computer to sleep. The only noticeable difference now is that it reports core 1 as the one overheating instead of core 3.

To be clear, are you suggesting I try a new power supply?
Newegg has this one on sale with a $20 rebate: CORSAIR CX series CX500 500W ATX12V v2.3 80 PLUS BRONZE Certified Active PFC Power Supply - Newegg.com

Or, I can save $10 with this one: CORSAIR CX series CX430 430W ATX12V v2.3 80 PLUS BRONZE Certified Active PFC Power Supply - Newegg.com I don't think the 5 Amps on 3.3V or the 6 Amps on the +12 will make much difference on this build.

I can't afford the AX series. A little more is ok, but they're 4x more.
My System SpecsSystem Spec
20 Mar 2015   #9
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

First ditch CoreTemp, there is no way that any CPU should be throttling at 77F: 77C yes (actually a few degrees lower than that). That or only run it by itself with no other monitoring programs running.

I would also seriously look at replacing that power supply if that 12V reading is in anyway accurate. Better to check with a voltmeter to be sure.
My System SpecsSystem Spec
20 Mar 2015   #10
LeonDroid

Windows 7 Ultimate x64
 
 

Normally Core Temp is the only monitoring program I run, but I'll uninstall it and run just one of the other 2. there should be something for me to put a load on the CPU with tomorrow. I don't do any gaming except the downloadable casual games from sites like BigFish. Plus, a little audio/video conversion and/or compression so I'm not putting that much of a load on the processor at any time. The highest temp I've ever seen while doing that was 29 C (85 F).

I bought a new power supply. I should have it here, installed and tested by this time next week. I'll post then with the results.
The other will be RMA'd and the replacement saved for a spare.
My System SpecsSystem Spec
Reply

 Is it really overheating, bad sensor, or another problem?




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
CPU overheating problem
I have just had my Ivy Bridge crash and am trying to reinstall Windows on a new drive but when I start the machine up - it has almost completed the install the BIOS lets go with warning beeps and a message that the CPU is over temp. In the BIOS it is set to the auto settings for any of the CPU...
Hardware & Devices
Maybe problem with sensor on mb ?
When I run some tools like HWInfo, Speccy, AIDA and etc... I got hight temps on motherboard and some others. While when I go into BIOS I got pretty good temps. Could this be a screwed sensor ? I touch the mobo after that, its not heat. Only the heatsink for chipset down. The pc was shut...
Hardware & Devices
Overheating Problem
I had installed Windows 7 Home Premium x64 on my Toshiba laptop several months ago, and as soon as the operating system was installed, I was having heat problems. I figured maybe it was because I had not yet installed any drivers, but even after doing so and making sure they were up to date, the...
General Discussion
Strange overheating problem in windows 7
Hi! Recently after installing windows 7, my acer 5715z laptop has been randomly overheating. I've cleaned the heatsink and everything, but the problem seems to be driver- or settings related. Every now and then, the laptop fan stops spinning, causing the cpu temperature to rise until it...
Performance & Maintenance
Windows 7 RTM Overheating Problem
I wanted to post my experience in case others are having the same problem. I have a Dell Latitude D620 with the Quadro NVS 110M graphics card. I have been running Windows 7 64 bit since the beta started. I switched to RC when it came out, again 64 bit. I just last week installed the 64 bit RTM...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:47.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App