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Windows 7: No USB at POST after BIOS update

31 Jul 2016   #11
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I would use AHCI. I'm not sure how that would effect USB support in bios.


My System SpecsSystem Spec
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31 Jul 2016   #12
RogerR

7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
I would use AHCI. I'm not sure how that would effect USB support in bios.
I agree on both counts. I'm grasping at straws here. Logically, since the only thing I changed was the BIOS, the problem lies there.
Isn't it problematic to switch to AHCI from a windows install that has booted into IDE though? I sure don't want to reinstall windows.
My System SpecsSystem Spec
31 Jul 2016   #13
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Yes changing from IDE to AHCI can be problematic.
I have done it on Asus motherboards without problems.

If at last resorts you want to try a tutorial by Bare Foot Kid might be helpful.

AHCI : Enable in Windows 7 / Vista
My System SpecsSystem Spec
.

31 Jul 2016   #14
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

In the past I have used the PS/2 connection via either an older mouse and KB or PS/2 to USB connectors to set the BIOS and I have also done drivers for this and that for that matter including chipset and USB drivers - then no problem.

But if the problem is fixed all well and good
My System SpecsSystem Spec
31 Jul 2016   #15
RogerR

7 x64 Ultimate
 
 

These are the defaults listed in my manual;

Quote:
OnChip USB Controller
Enables or disables the integrated USB 1.1 controller. (Default: Enabled)
USB EHCI Controller
Enables or disables the integrated USB 2.0 controller. (Default: Enabled)
USB Keyboard Support
Allows USB keyboard to be used in MS-DOS. (Default: Enabled)
USB Mouse Support
Allows USB mouse to be used in MS-DOS. (Default: Disabled)
Legacy USB storage detect
Determines whether to detect USB storage devices, includingUSB flash drives and USB hard drives
during the POST. (Default: Enabled)
But they don't all appear in the BIOS


Attached Thumbnails
No USB at POST after BIOS update-bios.png  
My System SpecsSystem Spec
31 Jul 2016   #16
townsbg

Windows 7 pro 64-bit
 
 

Perhaps try resetting bios settings to the default.
My System SpecsSystem Spec
20 Aug 2016   #17
RogerR

7 x64 Ultimate
 
 

Just an update on this in case someone else follows this breadcrumb;

I contacted Gigabyte e-support and after many painful exchanges with some drone who did not seem to be actually reading my questions at all, I was eventually rewarded with a newer BIOS that does not appear on the product support page for my mobo. This BIOS - F10e - instantly resolved the issue.

I had several exchanges with a 'tech' who suggested I try going back to the old BIOS, which Gigabyte explicitly states does not support my processor. Like that was going to end well!

So while I have to give Gigabyte creds for supporting a board that I bought quite a few years ago (i.e. very long out of wty) it's also fair to ding them a couple of points for a process that (needlessly) took weeks to resolve. And if the latest BIOS was simply on the product support page I would not have gone through this at all. Thankfully, it was a non-critical issue.
My System SpecsSystem Spec
20 Aug 2016   #18
townsbg

Windows 7 pro 64-bit
 
 

Well maybe they fixed a few things with the newer version.
My System SpecsSystem Spec
21 Aug 2016   #19
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yes Roger had several "drone" interactions with not only Gigabyte but Asus drones too always suggesting something that I have tried already after advice from other members and usually the answer starts with mucking around in the BIOS - something I really am not a great fan of unless I am dealing with EUFI and the board has a back up BIOS chip in case I make a mess of it.
My System SpecsSystem Spec
22 Aug 2016   #20
RoasterMen

Windows 10 Pro 64-bit
 
 

I wonder why manufacturers aren't updating their downloads section on their website but can update about new products.
My System SpecsSystem Spec
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 No USB at POST after BIOS update




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