s3 sleep mode...

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  1. Posts : 25
    Windows 7 Ultimate x64
       #1

    s3 sleep mode...


    Hi, im having trouble with s3 sleep mode. Windows will go to sleep on either the first or second manual attempt. However it will not come out of sleep when bittorrent is running prior to putting the computer to sleep. If bittorrent isnt running the comp may come out of standby but sometimes doesn't. If it doesn't I have to unpower the power supply then plug it back in. Then the computer starts up and says "windows is resuming". Here's a couple of things that I have tried already:

    graphics card has latest driver.
    bios has latest firmware.
    bios is set for s3 sleep.

    Any help on this issue would be greatly appreciated.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hi,

    Are you able to run powercfg -energy from an elevated command prompt? If so, then please do that and then browse to C:\Windows\system32\energy-report.html.

    Open the HTML and copy the contents and paste it here so we can have a look at this for you.

    Regards,
    Golden
      My Computer


  3. Posts : 25
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Power Efficiency Diagnostics Report

    Code:
     
    Computer Name    COMP
    Scan Time    2011-08-19T02:28:27Z
    Scan Duration    60 seconds
    System Manufacturer    System manufacturer
    System Product Name    System Product Name
    BIOS Date    12/22/2010
    BIOS Version    1702
    OS Build    7601
    Platform Role    PlatformRoleDesktop
    Plugged In    true
    Process Count    65
    Thread Count    763
    Report GUID     {d2e423e0-22b0-4ae0-96cc-0387103bc7bd}
    Analysis Results
     
    Errors
     
    System Availability Requests:Display Required Request
    The program has made a request to prevent the display from automatically entering a low-power mode.
    Requesting Process    \Device\HarddiskVolume4\Program Files\VideoLAN\VLC\vlc.exe
    System Availability Requests:System Required Request
    The device or driver has made a request to prevent the system from automatically entering sleep.
    Requesting Driver Instance    PCI\VEN_1102&DEV_0004&SUBSYS_20021102&REV_04\4&2b4059ea&0&38A4
    Requesting Driver Device    Creative Audigy Audio Processor (WDM)
    USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    Device Name    USB Root Hub
    Host Controller ID    PCI\VEN_1002&DEV_4397
    Host Controller Location    PCI bus 0, device 18, function 0
    Device ID    USB\VID_1002&PID_4397
    Port Path    
    USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    Device Name    USB Input Device
    Host Controller ID    PCI\VEN_1002&DEV_4397
    Host Controller Location    PCI bus 0, device 18, function 0
    Device ID    USB\VID_0461&PID_4D15
    Port Path    5
    USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    Device Name    USB Composite Device
    Host Controller ID    PCI\VEN_1002&DEV_4397
    Host Controller Location    PCI bus 0, device 18, function 0
    Device ID    USB\VID_0556&PID_0001
    Port Path    1
    CPU Utilization:Processor utilization is high
    The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
    Average Utilization (%)    15.36
    Warnings
     
    Platform Timer Resolution:Platform Timer Resolution
    The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
    Current Timer Resolution (100ns units)    10000
    Maximum Timer Period (100ns units)    156001
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period    50000
    Requesting Process ID    2936
    Requesting Process Path    \Device\HarddiskVolume4\Program Files\VideoLAN\VLC\vlc.exe
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period    10000
    Requesting Process ID    4960
    Requesting Process Path    \Device\HarddiskVolume3\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period    10000
    Requesting Process ID    1664
    Requesting Process Path    \Device\HarddiskVolume3\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period    10000
    Requesting Process ID    4004
    Requesting Process Path    \Device\HarddiskVolume3\Windows\System32\audiodg.exe
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period    100000
    Requesting Process ID    368
    Requesting Process Path    \Device\HarddiskVolume3\Windows\System32\svchost.exe
    Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
    The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    vlc.exe
    PID    2936
    Average Utilization (%)    4.49
    Module     Average Module Utilization (%)
    \Device\HarddiskVolume3\Windows\SysWOW64\dsound.dll    3.17
    \SystemRoot\system32\ntoskrnl.exe    0.29
    \SystemRoot\system32\DRIVERS\nvlddmkm.sys    0.23
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    TeaTimer.exe
    PID    2808
    Average Utilization (%)    2.41
    Module     Average Module Utilization (%)
    \Device\HarddiskVolume4\Program Files\Spybot - Search & Destroy\TeaTimer.exe    1.28
    \SystemRoot\system32\ntoskrnl.exe    0.47
    \Device\HarddiskVolume3\Windows\SysWOW64\KernelBase.dll    0.24
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    audiodg.exe
    PID    4004
    Average Utilization (%)    2.11
    Module     Average Module Utilization (%)
    \Device\HarddiskVolume3\Windows\System32\UDAAPO64.dll    0.84
    \Device\HarddiskVolume3\Windows\System32\AudioEng.dll    0.53
    \Device\HarddiskVolume3\Windows\System32\msvcrt.dll    0.24
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    chrome.exe
    PID    1664
    Average Utilization (%)    0.97
    Module     Average Module Utilization (%)
    \Device\HarddiskVolume3\Users\Mike\AppData\Local\Google\Chrome\Application\13.0.782.112\chrome.dll    0.35
    \SystemRoot\System32\win32k.sys    0.20
    \SystemRoot\system32\ntoskrnl.exe    0.18
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    BitTorrent.exe
    PID    4268
    Average Utilization (%)    0.65
    Module     Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe    0.22
    \Device\HarddiskVolume4\Program Files\BitTorrent\BitTorrent.exe    0.14
    \SystemRoot\System32\drivers\tcpip.sys    0.04
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    chrome.exe
    PID    4960
    Average Utilization (%)    0.60
    Module     Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe    0.13
    \SystemRoot\System32\win32k.sys    0.11
    \Device\HarddiskVolume3\Users\Mike\AppData\Local\Google\Chrome\APPLIC~1\130782~1.112\gcswf32.dll    0.10
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    chrome.exe
    PID    5092
    Average Utilization (%)    0.42
    Module     Average Module Utilization (%)
    \Device\HarddiskVolume3\Users\Mike\AppData\Local\Google\Chrome\Application\13.0.782.112\chrome.dll    0.18
    \SystemRoot\system32\ntoskrnl.exe    0.12
    \Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll    0.03
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    System
    PID    4
    Average Utilization (%)    0.41
    Module     Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe    0.13
    \SystemRoot\system32\DRIVERS\nvlddmkm.sys    0.09
    \SystemRoot\System32\drivers\dxgmms1.sys    0.04
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name    dwm.exe
    PID    2600
    Average Utilization (%)    0.38
    Module     Average Module Utilization (%)
    \Device\HarddiskVolume3\Windows\System32\dwmcore.dll    0.13
    \Device\HarddiskVolume3\Windows\System32\nvwgf2umx.dll    0.10
    \SystemRoot\system32\ntoskrnl.exe    0.03
    Information
     
    Platform Timer Resolution:Timer Request Stack
    The stack of modules responsible for the lowest platform timer setting in this process.
    Requested Period    10000
    Requesting Process ID    2936
    Requesting Process Path    \Device\HarddiskVolume4\Program Files\VideoLAN\VLC\vlc.exe
    Calling Module Stack    \Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll
    \Device\HarddiskVolume3\Windows\SysWOW64\winmm.dll
    \Device\HarddiskVolume4\Program Files\VideoLAN\VLC\plugins\libqt4_plugin.dll
    \Device\HarddiskVolume3\Windows\SysWOW64\user32.dll
    Platform Timer Resolution:Timer Request Stack
    The stack of modules responsible for the lowest platform timer setting in this process.
    Requested Period    10000
    Requesting Process ID    4960
    Requesting Process Path    \Device\HarddiskVolume3\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    Calling Module Stack    \Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll
    \Device\HarddiskVolume3\Windows\SysWOW64\winmm.dll
    \Device\HarddiskVolume3\Users\Mike\AppData\Local\Google\Chrome\Application\13.0.782.112\chrome.dll
    \Device\HarddiskVolume3\Windows\SysWOW64\user32.dll
    \Device\HarddiskVolume3\Users\Mike\AppData\Local\Google\Chrome\Application\13.0.782.112\chrome.dll
    \Device\HarddiskVolume3\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    \Device\HarddiskVolume3\Windows\SysWOW64\kernel32.dll
    \Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll
    Platform Timer Resolution:Timer Request Stack
    The stack of modules responsible for the lowest platform timer setting in this process.
    Requested Period    10000
    Requesting Process ID    1664
    Requesting Process Path    \Device\HarddiskVolume3\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    Calling Module Stack    \Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll
    \Device\HarddiskVolume3\Windows\SysWOW64\winmm.dll
    \Device\HarddiskVolume3\Users\Mike\AppData\Local\Google\Chrome\Application\13.0.782.112\chrome.dll
    \Device\HarddiskVolume3\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    \Device\HarddiskVolume3\Windows\SysWOW64\kernel32.dll
    \Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll
    Platform Timer Resolution:Timer Request Stack
    The stack of modules responsible for the lowest platform timer setting in this process.
    Requested Period    10000
    Requesting Process ID    4004
    Requesting Process Path    \Device\HarddiskVolume3\Windows\System32\audiodg.exe
    Calling Module Stack    \Device\HarddiskVolume3\Windows\System32\ntdll.dll
    \Device\HarddiskVolume3\Windows\System32\AudioEng.dll
    \Device\HarddiskVolume3\Windows\System32\audiodg.exe
    \Device\HarddiskVolume3\Windows\System32\rpcrt4.dll
    \Device\HarddiskVolume3\Windows\System32\ole32.dll
    \Device\HarddiskVolume3\Windows\System32\rpcrt4.dll
    \Device\HarddiskVolume3\Windows\System32\ntdll.dll
    \Device\HarddiskVolume3\Windows\System32\kernel32.dll
    \Device\HarddiskVolume3\Windows\System32\ntdll.dll
    Platform Timer Resolution:Timer Request Stack
    The stack of modules responsible for the lowest platform timer setting in this process.
    Requested Period    10000
    Requesting Process ID    368
    Requesting Process Path    \Device\HarddiskVolume3\Windows\System32\svchost.exe
    Calling Module Stack    \Device\HarddiskVolume3\Windows\System32\ntdll.dll
    Unknown Module
    \Device\HarddiskVolume3\Windows\System32\ntdll.dll
    Unknown Module
    \Device\HarddiskVolume3\Windows\System32\svchost.exe
    \Device\HarddiskVolume3\Windows\System32\sechost.dll
    \Device\HarddiskVolume3\Windows\System32\kernel32.dll
    \Device\HarddiskVolume3\Windows\System32\ntdll.dll
    Power Policy:Active Power Plan
    The current power plan in use
    Plan Name     OEM Balanced
    Plan GUID    {381b4222-f694-41f0-9685-ff5bb260df2e}
    Power Policy:Power Plan Personality (Plugged In)
    The personality of the current power plan when the system is plugged in.
    Personality     Balanced
    Power Policy:Video quality (Plugged In)
    Enables Windows Media Player to optimize for quality or power savings when playing video.
    Quality Mode     Optimize for Video Quality
    Battery:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.
    Platform Power Management Capabilities:Supported Sleep States
    Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
    S1 Sleep Supported    false
    S2 Sleep Supported    false
    S3 Sleep Supported    true
    S4 Sleep Supported    true
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group    0
    Index    0
    Idle (C) State Count    1
    Performance (P) State Count    4
    Throttle (T) State Count    0
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group    0
    Index    1
    Idle (C) State Count    1
    Performance (P) State Count    4
    Throttle (T) State Count    0
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group    0
    Index    2
    Idle (C) State Count    1
    Performance (P) State Count    4
    Throttle (T) State Count    0
    Last edited by Brink; 18 Aug 2011 at 23:13. Reason: code box
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Hi,

    Thanks for posting that. Can you try the following, and post back the output?

    In an elevated command prompt, please do this:

    powercfg -h OFF ,and hit enter and then
    powercfg -h ON, and hit enter.

    This will turn off the hibernate function, and then turn it back on again. I'm hoping this "reset" will solve the problem. If not, we can call in the "big guns" on this.

    Regards,
    Golden
      My Computer


  5. Posts : 25
    Windows 7 Ultimate x64
    Thread Starter
       #5

    I ran those two commands and it seemed to have worked. Comp came back from standby even with bittorent running which has seemed to be the root of the issue. I will monitor this over the next day or so and see if it appears corrected. Thanks Golden for your expertise. - Mike.
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Nice one - glad it worked out. A pleasure to be able to help.

    Regards,
    Golden
      My Computer


  7. Posts : 25
    Windows 7 Ultimate x64
    Thread Starter
       #7

    ok now the comp. will go into s3 sleep manually and i can get it out with no prob. However I have power mgt in windows set to put the comp. to sleep in 30 mins. but i left the comp. on last night and it was still on when I got up. It failed to enter sleep mode. Any ideas on this issue Golden?
      My Computer


  8. Posts : 25
    Windows 7 Ultimate x64
    Thread Starter
       #8

    anyone?
      My Computer


  9. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #9

    Mmm. Time for cluberti. I'll ask him to have a look at this when he has some time.

    Regards,
    Golden
      My Computer


  10. Posts : 2,528
    Windows 10 Pro x64
       #10

    We need to see if any Kernel-Power events are being logged - it sounds like a driver or service issue, but it'd be interesting/nice to see if the event log is logging anything.
      My Computer


 
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