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Windows 7: High Temps for ACPI and Processors.


30 Jul 2010   #1

Windows 7 Ultimate x86
 
 
High Temps for ACPI and Processors.

I'm running a Toshiba A200 with T7200 (Duo at 2.00GHz) with a GeForce Go 7300 graphics card and 2GB of RAM. After getting the motherboard replaced twice (due to overheating) while still under warranty my laptop was able to play 720p videos and handle flash games/Youtube no problem. I don't know what happened, but suddenly everything was getting ridiculously hot and once again I was stuck dealing with overheating. My graphics card reached temps of 55C while my processors lowest temp was 75C and constantly reaching up to the high 90s. I brought it back and they kept saying nothing wrong (which was ridiculous). Finally the thermal grease was replaced which solved the graphics card issue, but my ACPI and processors are still overheating constantly. I can't even play certain games or watch certain youtube videos, let alone a full movie.

I opened my laptop up in order to check for dust (and blew into it a million times), but there is no blockage. I'm not sure if this is a hardware issue or a problem with the drivers, but if anyone has experienced something similar please share what you did to solve it.

My System SpecsSystem Spec
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30 Jul 2010   #2

Windows 7 Professional x64
 
 

It is probably not a driver issue.

If they didn't put thermal grease on the graphics card, perhaps they didn't put it on the CPU either. You can try putting some on yourself: Newegg.com - Arctic Silver MTX-2.5G Matrix Thixotropic Premium Thermal Compound
My System SpecsSystem Spec
30 Jul 2010   #3

Windows 7 Ultimate x86
 
 

He said the thermal grease was replaced for both the graphics card and processors. I bought some anyway, but I've never done it myself so I didn't want to mess it up if that isn't even the problem.
My System SpecsSystem Spec
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04 Aug 2010   #4

Windows 7 Ultimate x86
 
 

Sorry for double posting but I'm really desperate here. Would disabling the ACPI do anything to help? I'm wondering if I'm just getting the wrong temperature readings or something.
My System SpecsSystem Spec
05 Aug 2010   #5

Windows 7 Professional x64
 
 

I don't know, go ahead and try it.

What is the ventilation like in your case? Make sure cables are not blocking the air flow. If you have a case fan, be sure to use it.
My System SpecsSystem Spec
05 Aug 2010   #6

MS Windows 7 Ultimate SP1 64-bit
 
 

AsuCaga,

Please help us out some by filling out your system specs. Following is excellent and a program that I use. (It also show temps)

SPECCY- System Information Tool
http://www.piriform.com/speccy

FREE. Operating System, CPU and Temp, Ram, Motherboard, Graphics, Hard Drives, Optical Drives, Audio, Peripherals, Network info.
Simply putthis is the best and its free!

Now look at the laptop where the intake and exhaust vents are. Make sure that they are not blocked.

Right now I'm outside in a beer garden in Texas and I make sure there is a fan blowing on my laptop.
My System SpecsSystem Spec
06 Aug 2010   #7

Windows 7 Ultimate x86
 
 

There are the specs from that program, plus some graphs made using CPUID to show how extreme these temps get.


Attached Thumbnails
High Temps for ACPI and Processors.-acpi-tz00-temperature.png   High Temps for ACPI and Processors.-acpi-tz01-temperature.png   High Temps for ACPI and Processors.-specs.png   High Temps for ACPI and Processors.-intel-mobile-core-2-duo-t7200-core-0-temperature.png   High Temps for ACPI and Processors.-intel-mobile-core-2-duo-t7200-core-1-temperature.png  

My System SpecsSystem Spec
06 Aug 2010   #8

MS Windows 7 Ultimate SP1 64-bit
 
 

CPU temp is dangerously high. Please help us-use copy and paste and put info from Speccy into your System Specs"
My System SpecsSystem Spec
06 Aug 2010   #9

Windows 7 Ultimate x86
 
 

CPU
Intel Mobile Core 2 Duo T7200
Cores 2
Threads 2
Name Intel Mobile Core 2 Duo T7200
Code Name Merom
Package Socket 479 mPGA
Technology 65nm
Specification Intel(R) Core(TM)2 CPU T7200 @ 2.00GHz
Family 6
Extended Family 6
Model F
Extended Model F
Stepping 6
Revision B2
Instructions MMX, SSE, SSE2, SSE3, SSSE3, EM64T
Bus Speed 166.3 MHz
Rated Bus Speed 665.0 MHz
Stock Core Speed 2000 MHz
Stock Bus Speed 166 MHz
Average Temperature 72 C
Caches
L1 Data Cache Size 2 x 32 KBytes
L1 Instructions Cache Size 2 x 32 KBytes
L2 Unified Cache Size 4096 KBytes
Core 0
Core Speed 1994.6 MHz
Multiplier x 12.0
Bus Speed 166.3 MHz
Rated Bus Speed 665.0 MHz
Temperature 72 C
Thread 1
APIC ID 0
Core 1
Core Speed 1662.2 MHz
Multiplier x 10.0
Bus Speed 166.3 MHz
Rated Bus Speed 665.0 MHz
Temperature 72 C
Thread 1
APIC ID 1
My System SpecsSystem Spec
06 Aug 2010   #10

Windows Server 2008 R2
 
 

Well, the G72M (the actual chipset of the 7300Go) is listed as part of the known "overheating" laptop chips that nvidia has made over the years (it started with the G84 and 86, and has since extended to include other families, including the G72 and 72M). I don't doubt the CPU/GPU combo in that machine is going to fall prey to the heat/warping issue (which causes solder to break down, and ultimately no video display eventually) - Dell and HP (and nvidia) got sued over these laptops, which is why HP (and others) extended warranties on some of their laptop lines. I'd have Toshiba check that out again to make sure it's not damaged, because from your description and knowing (firsthand) about how these panned out a year or so ago, you may very well be experiencing the beginnings of the classic nvidia chipset death symptoms (the CPU and GPU are cooled by the same cooler/heatsink, so when the video issues start the CPU heats up as well, compounding the problem).
My System SpecsSystem Spec
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 High Temps for ACPI and Processors.




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