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Windows 7: 3 problems after installing windows 7

31 Jul 2010   #1

Windows 7 Ultimate x64
3 problems after installing windows 7

hi guys ,
i installed windows 7 pro a week ago and everything is working fine except for these problems :

1- the video quality is good but not as good as before , and i tried to install THIS update for my driver but i got this message ( the NVIDIA setup program could not locate any drivers that are compatible with your current hardware.setup will exit now )

2- there is a folder in local disk C called windows.old , is it safe to permanently delete that folder ?

3- every time a try to shutdown my computer i get this message :
( waiting for the programs in background to close
windows logon
force shutdown cancel )

and sorry if i wasn't clear but English is my second language .

My System SpecsSystem Spec
31 Jul 2010   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

In answer to number 2. If you do not need anything from your prior OS, you can delete windows.old. It is the backup of the old system.

Windows.old Folder - Delete

It is suggested that the best way to install 7, however, is a clean install and you would not have windows.old

Clean Install with a Upgrade Windows 7 Version[2]=General Tips
My System SpecsSystem Spec
31 Jul 2010   #3
Microsoft MVP

Win 7 Ultimate x64

1. The reference Nvidia drivers won't install on Nvidia video cards in Sony laptops. not sure what other models have the same 8400M GS in them, but thie drivers here,

Drivers | drivers for mobile cards and laptops |

should install as the INF has been modded to install on any Nvidia mobile GPU.

2. Yes it is. That folder is created when Windows was previously installed and you don't format the drive before installing Windows 7, and contains everything from your previous Windows install. It can be removed by running Disk Cleanup and select it from the list. Before you do go through and double check for any file/pictures/documents/etc that you might have forgot to backup, then remove it.

3. Most likely caused by a program or driver (or possibly lack of proper driver) not shutting down properly. Does it by chance say what is hanging? Check in Event Viewer. If you can't determine what it is you can use this,

Shut Down -Speed Up

to force it to shutdown faster.
My System SpecsSystem Spec

31 Jul 2010   #4
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64

As for Item #3 note that if you lower the "WaitToKillServices" value too low seen in the guide there that can also attribute seeing more frequent "waiting to close programs still running" type messages when going to shut down or simply restart. the idea lowest runs about 1000 and even lower to 800 for that tweak where some may still be seen depending on how many programs and active startups you have running.

Other then that how is the new drive working out? I saw your other thread at plz help ... huge problem when upgrading to windows 7
My System SpecsSystem Spec
31 Jul 2010   #5

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

May I also suggest. If you do have a windows.old. Install it again, doing a clean install, per the tutorial that I already gave you. All here know that is the best for problem free enjoyment in the future.
My System SpecsSystem Spec
31 Jul 2010   #6


How did you get a Windows.old folder if you clean installed to a new HD per your other thread?
My System SpecsSystem Spec
01 Aug 2010   #7

Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1

I am on the WIPE and DROP full fresh install instead of upgrade band wagon, tales of Vista upgrade woes are all over the place, don't be one.

It's fortunately not too hard to deal with once you backup anything that concerns you.
[Bookmarks, pix, documents, game saves, etc]
Easiest if you have 1 partition for OS and rest of HD as 2nd., only have to wipe the one.

Go into Computer Management in 7, then Disk Management (under Storage) within the app to see what your HD situation is and can do some limited manipulation there.

He has other thread that says he did fresh install? Interesting...
My System SpecsSystem Spec
01 Aug 2010   #8

Windows 7 Ultimate x64

richc46 did that ... thanks
stormy13 i tried to download from the link in #1 but the driver didn't work
Night Hawk replaced the hard disk , did all kind of tests for it and now it's working great : )
gregrocker there was two options ( upgrade , custom ) i chose the custom but i didn't find the advanced setting option so i just completed the installation without stopping.
i know now where i went wrong( i didn't do the installation at boot) but how can that be any different from the clean installation? because i found just one new folder after installing the windows ( windows.old) and i deleted it. and that's exactly like option 2 in THIS thread.

so, is it better to do a clean install again ?
My System SpecsSystem Spec
01 Aug 2010   #9


Did you boot the Win7 installer or run from Vista? The Custom>Drive Options to Delete partitions, create New, and Format will only appear when you boot the DVD.

As long as you didn't do an in-Place Upgrade, then it's probably clean enough especially with the new HD.

Check optional Windows Updates to see if any newer drivers have been delivered. Then check the Device Manager to see if any drivers are missing or in error. If so, find them on the Support Downloads webpage for your computer or device model. Try the video driver from there, too.

As Stormy suggested, check the Event Viewer>Admin View to google repeat errors to find a solution. Also on Advanced Tools menu (accessed by clicking through WEI score link at Computer>Properties) check the Performance log and Generate a System Health Report.
My System SpecsSystem Spec
01 Aug 2010   #10

Windows 7 Ultimate x64

1-I run it from vista .
2-No windows update available , i tried update every single driver in the device manager and their all up-to-date.
3-I'm already using the video driver from vaio's website .
4-and here is print screens for the health report :
1 2 3
print screen for the performance log :
My System SpecsSystem Spec

 3 problems after installing windows 7

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