New
#1
Primary-master drive identify error!
I just ran system mechanic pro 9 on my windows 7 machine and the program said that it needed to reboot in order to complete. My computer has been 'rebooting' now for over 2 hours and all I have on the screen is text describing FreeDOS kernel build and part way down the screen it says: 'Primary-master drive identify error! No disk to use: QDMA not loaded!' Obviously I am posting this from another computer. I don't know if this is an actual error or if SM9 is doing something in the background.
I haven't powered down the machine to restart it because I can hear the drive running and I don't know what it is doing. Does anyone have any advice?!?! The keyboard doesn't seem to respond. There is an external hard drive connected via USB, so I am afraid that whatever System Mechanic did the reboot is now looking at that drive instead of the hard drive in my laptop. I could try unplugging the USB and powering down the computer, but as I said that makes me nervous. I contacted iolo (the System Mechanic company) but of course their support isn't available on the weekends and they will get to my support request when they can. So far I'm not impressed with them.