Same Windows Updates reinstalling on shutdown


  1. Posts : 2
    Windows 7 Professional 64 bit
       #1

    Same Windows Updates reinstalling on shutdown


    Sorry if this is a repeat but only went back about 15 pages on the posts. I have Windows 7 Professional and I keep getting the same updates installed at shutdown. I looked at them and most (although not all) are related to the Enterprise version we have of Windows Office 2007 (our government agency has a group license for this software and it is registered!!!). First it was "Installing updates 1 of 8". now it is "installing updates 1 of 11". They are the same updates every time. The installation history shows failure to update every time. How do I either get them to install correctly or shut them off?

    Thanks!
      My Computer


  2. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #2

    Courtesy of Jonathan King...

    Update history to see if the updates are actually installed. If they are, you can right-click on the updates that say they need to be installed, and select Hide.
      My Computer


  3. Posts : 2
    Windows 7 Professional 64 bit
    Thread Starter
       #3

    Same Windows Updates reinstalling on shutdown


    Checked update history and there weren't any successful installs. Error Code is 646. I go to Microsoft link for this code and there is nothing. I'll check with others at work but I suspect I'm not the only one with this dilemma. I checked again and ALL the failures have been with Microsoft Office (Word, Excell, etc.) update attempts. I've changed to a weekly update frequency and set it to ask me about installs just to remove the annoying repetetive install.

    Any more suggestions? I'm game for anything!
      My Computer


  4. Posts : 2,528
    Windows 10 Pro x64
       #4

    Can you provide us the \Windows\Logs\CBS\cbs.log file and a list of KBs that aren't installing?
      My Computer


  5. Posts : 654
    Windows 7 Ultimate x64
       #5
      My Computer


 

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