Windows 7 shuts down on it's own - Event Viewer info.

Ivy9 · 25 Sep 2010

Hi, Windows 7 (32 bit) shut down and restarted on it's own 2 days ago and then completely shut down on it's own when I stepped away from my laptop the next day and again last night while I was asleep. Sorry, I'm not a programmer and am not sure what info. you may need to analyze this situation but here is what was in the Event Viewer, the first day this happened, under Summary of Admin. Events:

Event Type Event ID Source Log Last hr 24 hrs 7 days

Error
Bonjour Svc App. 107 640
8200 Security-SPP App. 1 1
8208 Security-SPP App. 1 1
10000 Distributed COM Sys. 2 5

Warning
1 RTL8167 Sys. 1 2 9
16 Windows Update Client Sys. 1 1
1014 DNS Client Events Sys. 2 14
4001 WLAN-AutoConfig Sys. 1 2 8

Audit Failure 6281 MS Windows Security Audit Security 2 25 100

The temperature info. is:

Processor Info:
Model: Mobile Intel Core 2 Duo T7250 (Merom-2M)
Platform: Socket P (mFCPGA-478)
Frequency: 797.98MHz (99.75 x 8.0)
VID: 0.9000v
Revision: MO Lithography: 65nm
CPUID: 0x6FD

Processor#0: Temperature Readings
Tj. Max: 100C Low High
Core #0: 43C 42C 54C
Core #1: 43C 42C 52C

Thanks ahead of time.

richc46 · 25 Sep 2010

First place to start update the realtek driver.

Driver Install - Device Manager

The more difficult way, but the best way
How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

gregrocker · 26 Sep 2010

The Bonjour Service is not needed to run ITunes. I would uninstall it in Control Panel>Programs and Features.

Run a lightweight free AV like MS Security Essentials or Avast5 with the Windows Firewall.

You are on the right track studying the Event Viewer>Admin View. Just googling some of the error text and ID# will teach you how others have solved the problem, and a lot more about your computer.

Another log to study is the Performance log located on Advanced Tools page, accessed by clicking your WEI score link at Computer>Properties. Look also for cued issues at top of Tools page and Generate a System Health Report.