Hard Drive changes to PIO Mode 4 - can't change back to DMA

rob1302

New member
I've had this PC running the same way for about a year now (everything working fine) in the past week i noticed that 1 of my 4 hard drives started going really slow.
I checked all my IDE Channel and realized that the hard drive had changed to PIO Mode 4. I select it and check the 'Enable DMA' box and hit OK. the properties dialog closes but when i reopen it it's set back to PIO Mode 4.
Any ideas?
 

My Computer

OS
Windows 7 Professional 32bit
CPU
Intel Core 2 Duo E7500 @ 2.93GHz
Motherboard
ASUS P5QL Pro
Memory
4GB
Graphics Card(s)
nVidia GeForce 8600 GTS
Sound Card
Integrated
Hard Drives
4 Western Digital - 2 x 640GB / 2 x 1.5TB
It should not be any slower on PIO 4 than it is on any DMA setting, they are capped at the same rate.

Ultra DMA would be different, doubling the transfer rate.

Could you help us out by:
1. Filling out your system specifications entirely?
2. Telling us if you were doing anything when this happened?
 

My Computer

Computer Manufacturer/Model Number
Pugh Technologies
OS
W7 Professional x64
CPU
AMD Athlon II X3 445 Rana 3.10 GHz
Motherboard
MSI 870A-G54
Memory
PNY XLR DDR3 1600 4x2GB
Graphics Card(s)
NVIDIA GeForce GTS 450 (fermi) 1GB GDDR5
Sound Card
Realtek ALC892 onboard
Monitor(s) Displays
ASUS VE205t, Viewsonic VX2035WM
Screen Resolution
1600x900, 1600x1050
Hard Drives
977GB Hitachi Hitachi HDS721010CLA332
244GB Western Digital WDC WD2500AAJS-65B4A0
488GB Western Digital WDC WD5000AAJS-00A8B0
488GB Western Digital WDC WD5000AAKS-00UU3A0
PSU
Antec EarthWatts EA650 650W
Case
ThermalTake Armor A90 Mid Tower
Cooling
3x 120mm in, 1x 120mm & 200mm out, self built hydro-cooler
Keyboard
Logitec 55
Mouse
Razer Deathadder
Internet Speed
20 Mbps D/L, 9 Mbps U/L
Enabling DMA would make it Ultra DMA Mode 5 like the rest of my hard drives. If i uncheck any of my other 3 it changes it to PIO Mode 4 and i can recheck to make them Ultra DMA Mode 5 again. It's just this 1 hard drive that won't let me.

I haven't been doing anything differently these past couple weeks then i have for the last year. I hardly even use the hard drive, it's mostly for storage.

I've tried uninstalling the device driver, rebooting and reinstalling it and its still on PIO mode.
 

My Computer

OS
Windows 7 Professional 32bit
CPU
Intel Core 2 Duo E7500 @ 2.93GHz
Motherboard
ASUS P5QL Pro
Memory
4GB
Graphics Card(s)
nVidia GeForce 8600 GTS
Sound Card
Integrated
Hard Drives
4 Western Digital - 2 x 640GB / 2 x 1.5TB
Can you change it to a different ATA connection and see if the problem persists?
 

My Computer

Computer Manufacturer/Model Number
Pugh Technologies
OS
W7 Professional x64
CPU
AMD Athlon II X3 445 Rana 3.10 GHz
Motherboard
MSI 870A-G54
Memory
PNY XLR DDR3 1600 4x2GB
Graphics Card(s)
NVIDIA GeForce GTS 450 (fermi) 1GB GDDR5
Sound Card
Realtek ALC892 onboard
Monitor(s) Displays
ASUS VE205t, Viewsonic VX2035WM
Screen Resolution
1600x900, 1600x1050
Hard Drives
977GB Hitachi Hitachi HDS721010CLA332
244GB Western Digital WDC WD2500AAJS-65B4A0
488GB Western Digital WDC WD5000AAJS-00A8B0
488GB Western Digital WDC WD5000AAKS-00UU3A0
PSU
Antec EarthWatts EA650 650W
Case
ThermalTake Armor A90 Mid Tower
Cooling
3x 120mm in, 1x 120mm & 200mm out, self built hydro-cooler
Keyboard
Logitec 55
Mouse
Razer Deathadder
Internet Speed
20 Mbps D/L, 9 Mbps U/L
Check your system logs for errors on the device, particularly, ATAPI timeouts or CRC errors. In the latter case it may be a bad controller or cable or disk circuitry. If it is just timeouts this fix below might work.

Windows counts the number of times there are errors on a drive and if it exceeds a threshold, it will drop the drive down to PIO mode. You can uninstall the controller and it will redetect it and put it back in UDMA mode. However, the problem may reoccur (e.g. if it takes too long for the drive to spin up several times). I had this problem in XP and used the ResetErrorCountersOnSuccess registry fix in the following XP article and the problem went away for good:

IDE ATA and ATAPI disks use PIO mode after multiple time-out or CRC errors occur

Note the same registry key in the article is still valid in Windows 7. I assume the added key will be recognized in windows 7 but maybe that has changed and the fix may not work in that case.


- Gene
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built (GeneO industries)/Model 4
OS
Windows 10 Pro. EFI boot partition, full EFI boot
CPU
i7 4770k 4.4GHz (44-44-43-43 turbo) @ 1.248V
Motherboard
ASUS Maximus VI Hero
Memory
16GB (8GBx2) @2200 MHz G.skill Sniper 10-11-10-30-1, 1.6V
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Onboard SupremeFX Audio
Monitor(s) Displays
NEC Spectraview 2490WUXi-SV
Screen Resolution
1920 x 1200
Hard Drives
Samsung 850 Pro 256GB (OS), Samsung 2x 128GB 840 Pro SSD in RAID0, 3x WD Blue 6Gb/s 1TB RAID0, WD 2TB Black external USB 3.0, 2TB WD20EARS Green external USB 3.0, 2x 500GB Seagate and 1 750 GB external USB, 1x 350GB external USB3
PSU
Seasonic X-850 (2012 KM3 model)
Case
Fractal Design Define R4
Cooling
NH-D14, NF-F12, NF-A15; NF-P14, NF-P12,NF-A14, S12A PWM
Keyboard
Cooler Master Storm Quickfire Rapid - Brown
Mouse
Logitech G602
Internet Speed
126.4 Mb/s down, 24.3 Mb/s up
Other Info
USB 3.0 x8 , SATA III x8, eSATA, USB 2.0 x6. Samsung DVD R/W drive.

WEI: CPU 7.8, Memory 7.9, Graphics 7.9, Disk 7.9
i've had this problem with XP years back too and that exact fix is how i got it working. I just tried it now and it seems to be working, it let me change it to Ultra DMA mode now.

Still lags a bit at times, but i'm guessing thats becuz it keeps getting errors/timeouts but keeps reseting it with ResetErrorCountersOnSuccess.
 

My Computer

OS
Windows 7 Professional 32bit
CPU
Intel Core 2 Duo E7500 @ 2.93GHz
Motherboard
ASUS P5QL Pro
Memory
4GB
Graphics Card(s)
nVidia GeForce 8600 GTS
Sound Card
Integrated
Hard Drives
4 Western Digital - 2 x 640GB / 2 x 1.5TB

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
All my drives are Sata yes.
The one having this problem is a WD Caviar Green 1.5TB Sata Drive (WD15EADS)
No AHCI is not enabled.
I just ran the quick test for the drive with Diagnostic tool, then i got this http://i.imgur.com/owDPv.png
all the SMART Status things are passed for the hard drive though.
 

My Computer

OS
Windows 7 Professional 32bit
CPU
Intel Core 2 Duo E7500 @ 2.93GHz
Motherboard
ASUS P5QL Pro
Memory
4GB
Graphics Card(s)
nVidia GeForce 8600 GTS
Sound Card
Integrated
Hard Drives
4 Western Digital - 2 x 640GB / 2 x 1.5TB
Oh, that does not sound good. I had my main WD drive fail the short test and pass the long and it turned out to be a bad sector. The good news is that once I got it mapped out the drive has been great for over a year.

If you have scheduled dfrag, then turn it off, else you can corrupt many files. Then try repairing it with the western digital utilities (the bootable DOS one). You can also try chkdsk /r.

http://support.wdc.com/product/download.asp?groupid=613&sid=30&lang=en

Good luck.

- Gene
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built (GeneO industries)/Model 4
OS
Windows 10 Pro. EFI boot partition, full EFI boot
CPU
i7 4770k 4.4GHz (44-44-43-43 turbo) @ 1.248V
Motherboard
ASUS Maximus VI Hero
Memory
16GB (8GBx2) @2200 MHz G.skill Sniper 10-11-10-30-1, 1.6V
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Onboard SupremeFX Audio
Monitor(s) Displays
NEC Spectraview 2490WUXi-SV
Screen Resolution
1920 x 1200
Hard Drives
Samsung 850 Pro 256GB (OS), Samsung 2x 128GB 840 Pro SSD in RAID0, 3x WD Blue 6Gb/s 1TB RAID0, WD 2TB Black external USB 3.0, 2TB WD20EARS Green external USB 3.0, 2x 500GB Seagate and 1 750 GB external USB, 1x 350GB external USB3
PSU
Seasonic X-850 (2012 KM3 model)
Case
Fractal Design Define R4
Cooling
NH-D14, NF-F12, NF-A15; NF-P14, NF-P12,NF-A14, S12A PWM
Keyboard
Cooler Master Storm Quickfire Rapid - Brown
Mouse
Logitech G602
Internet Speed
126.4 Mb/s down, 24.3 Mb/s up
Other Info
USB 3.0 x8 , SATA III x8, eSATA, USB 2.0 x6. Samsung DVD R/W drive.

WEI: CPU 7.8, Memory 7.9, Graphics 7.9, Disk 7.9
Is drive 3 the one that reverts back to PIO Mode 4?

Anyways you may want to replace that drive, or at the very least move your critical files off it till you sort it out.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
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