Hi - Thank you so much for your reply. I went to the WEI Score, Advanced Tools and then selected the option that leads to the Event Viewer - I'm not sure if I'm in the right spot. I looked at the "Diagnostics Performance" folder and there are numerous warnings for Standby Performance Monitoring and some for Boot Performance Monitoring. However, I'm not sure what to look for to know what the warnings mean or how to interpret them. I also have downloaded the recent Display Drivers
but I know that I have previously tried to upgrade the Display Driver
to fix this issue and it has still occurred (this driver is more recent so maybe it will help). Also, I had this same issue on my previous computer that was also running Windows 7 (upgraded to that OS on that one). I haven't yet tried the steps in the links you have provided but I figured I'd check with you on the first steps you mentioned. Thanks so much for the help you are giving.