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Windows 7: Win7 Slow Resume from Sleep


08 Dec 2010   #1

Winws 7 Home Premium 64bit
 
 
Win7 Slow Resume from Sleep

I just put together a new PC and it's very slow to resume from sleep.

I set the BIOS to use S3 sleep.

I put the computer into sleep manually and all of the fans/lights go off in a 5 seconds or so.

When I resume from sleep it takes about 20 seconds before Windows comes back on. By resume, I mean the LCD power light changes from amber to green and comes on. My USB mouse also has a light that takes about the same amount of time before it comes on. The PC fans all come on immediately.

I have MSI 785G-E53 motherboard, with AMD Phenom II 560 (with all 2 hidden cores unlocked and overclocked from 3.3Ghz to 3.5Ghz), Windows 7 Home Premium 64 bit. 4GB (2x2) Mushkin RAM, 1TB Seagate SATA, 150MB Maxtor SATA, ASUS SATA DVD, LiteOn IDE CD, using on board video (Radeon HD4200), AVerDVD EZMaker WDM video capture PCI card, 500W PSU (don't recall brand offhand).

So far, I've disabled the 2 extra cores and removed that overclocking. I also removed the video capture card and the IDE drive.

Neither of those had any effect on the resume from standby time.

I did go into control panel->performance and information tools->advanced tools->view performance details in the event log and I see quite a few "standby performance monitoring" errors and warnings. There's nothing in there that sticks out to me as pointing to a particular driver or piece of hardware, but I'm not really sure how to interpret the logs.

One recent entry shows the resume duration at 20942ms, but there's really no data there that would help me isolate the issue.

Please let me know if anyone has any ideas on what exactly to look for or to try at this point.


My System SpecsSystem Spec
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08 Dec 2010   #2
Microsoft MVP

 

I study all repeat errors in Event Viewer>Admin View and Performance log by googling their text and ID# to learn about how others have dealt with them.

This is how it's done by the pros: Trace Windows 7 boot/shutdown/hibernate/standby/resume issues - MSFN

What jumps out in reading your post is the disabling of two cores and overclocking. You may need to reset your CMOS to return to baseline.

Was there ever a time it resumed correctly? If so, System Restore is your friend. On sleep problem machines I set a restore point for "Sleep" then apportion up to 20% of HD to restore points at System Protection>Configure so it sticks around to be restored if necessary.
My System SpecsSystem Spec
08 Dec 2010   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

I have the same situation - and my system is on a SSD. It takes´nearly as long to resume from sleep (over 10 seconds) as it takes to boot (15 seconds). I never gave it much thought, but now that you mention it, maybe there is something we can do about it. Question is what.
My System SpecsSystem Spec
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09 Dec 2010   #4

Winws 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
I study all repeat errors in Event Viewer>Admin View and Performance log by googling their text and ID# to learn about how others have dealt with them.

This is how it's done by the pros: Trace Windows 7 boot/shutdown/hibernate/standby/resume issues - MSFN

What jumps out in reading your post is the disabling of two cores and overclocking. You may need to reset your CMOS to return to baseline.

Was there ever a time it resumed correctly? If so, System Restore is your friend. On sleep problem machines I set a restore point for "Sleep" then apportion up to 20% of HD to restore points at System Protection>Configure so it sticks around to be restored if necessary.
That's really interesting stuff. I did run that and it created an output file, but I'm not sure exactly how to read it exactly.

In the driver delays, I see ntfs.sys, fltmgr.sys have entries that show 20000ms, but I don't know if that's how far in the process started or how long the process took.

Yes, I'm sure I disabled the overclocking and multiple cores. Confirmed with CPUID. I don't recall it ever working correctly, but the system is only a week old.

Any other ideas?
My System SpecsSystem Spec
09 Dec 2010   #5

Winws 7 Home Premium 64bit
 
 

Fixed!

Someone at the msfn.com site forums has instructions on how to run a standby trace. After doing that, he analyzed the log and pointed it to ACPI system drivers and said it looks like it's a motherboard driver issue.

I went to the MSI site and downloaded a file I had seen before. It said it's ATI System Drivers. I had started to run it before and an ATI Catalyst install page came up. Since I had previously installed the video drivers that I got from ATI's site that were newer, I figured I didn't need this file.

Well, after he pointed it to motherboard drivers, I figured I'd run this install fully. After I started it, it said something about a north bridge driver and USB driver that wasn't installed. All other components were already installed and up to date. So, I let it install those 2 components. I rebooted and now the system goes into standby in about 1-2 seconds and resumes from standby in about 5 seconds.

Very happy!
My System SpecsSystem Spec
09 Dec 2010   #6
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Very good. Thanks for the update. I guess I will be looking for mobo drivers at HP.
My System SpecsSystem Spec
09 Dec 2010   #7
Microsoft MVP

 

Makes sense given that the sleep states (S1-S3) are ACPI settings.

The Windows 7 installer is pretty good with chipsets, but there are exceptions where performance dictates importing the manufacturer's chipset and this was one.

Glad that tool helped. It has helped me on the really tough cases before where the Performance log reveals nothing, or only the fact of the delay and not its cause.
My System SpecsSystem Spec
09 Dec 2010   #8

Winws 7 Home Premium 64bit
 
 

Oh yes, big thanks to you too Greg or I never would have found that thread and Andre over there.
My System SpecsSystem Spec
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