Windows 7 - Error 1719

I have a Dell Inspiron Desktop PC 11 months old with Win 7 Home Premium. I currently have M.S. Office 2007 installed. I have purchased Office 2010 but have been unable to install it. I insert the disc and installation starts, as expected but about halfway through, it stops and I get "Error Message 1719 Windows Installed could not be accessed". When I then tried to use Outlook in my Office 2007, it tried to reinstall Outlook and then said "there is no email client". I had to use system restore to get back to where I was - the restore point said "Installed Office 2010" but it hadn't!

I then found I had other "peculiar" problems with Office 2007 so I tried to reinstall it but got the same 1719 error message. Eventually after several mre sytem restores, I am able to use Office 2007 again.

Can anyone help with the installation of Office 2010? Microsoft refer me to Dell as my Win 7 was pre-installed and Dell don't want to know unless I purchase a software warranty for £129.

Simple instructions please as I'm no expert.

Hiya pal and welcome to the forums.

Have a looky here Error 1719 message when you try to add or remove a program"The Windows Installer service could not be accessed"

This resolve is for Windows XP or Windows Server 2003 but it seems to reflect the same issues that you are having... hope this helps a bit

Many thanks for your swift response. I've had a look at what you suggest but I'm a bit apprehensive so might have to wait until I get a visitor who's a bit more competent than me ... (most probably are!)

Happy Christmas.