Not sure if this is posted in the right place, if not could a mod please move it?
OK - I have a three licence Tuneup Utilities 2010, which I have installed onto my own system and my nephew's laptop. At first, everything was fine and it worked on both machines. However, it was necessary to return the laptop to factory defaults and now when trying to use TuneUp Utilities 2010 on the laptop, it installs OK so I don't think there's a problem with licencing or anything like that, but when you try to open the Start Centre, it is permanently stuck on the Detecting Status screen:
Instead of putting that screen up though, it's just displaying 'detecting status' in all the boxes. As I said, before it was fine - can anyone help? I've tried uninstalling it and reinstalling, no joy.
Thanks in advance for any help.
Edit: The odd thing is, it appears to be doing its thing because the notification bubbles are popping up from time to time, but I can't get into the startup centre and it's saying it's identified a problem on the PC, so I'd like to get in and see what's up.