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Windows 7: Previous Versions not working-There are no previous versions available


20 Mar 2011   #11

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by notacyborg View Post
I have the same exact problem on my system. I have been searching high and low, but cannot find a connection as to what may be wrong. All I can think of is that I have something installed that is causing the problem, but I cannot imagine what. I tried asking on ExpertsExchange on Sunday night, but of course that was a waste of time since that site is horrible. If I find anything I will let you know.
Thanks buddy - that would be great.

Quote   Quote: Originally Posted by cluberti View Post
If you make a Windows backup, as that's the only other thing I know that allows previous versions, that might do it. I can't really explain it otherwise, honestly.
I'll stick my old hard drive in as a second drive, just as a test. I would be surprised if that didn't get it going. Will report back either way.

Thanks.

My System SpecsSystem Spec
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17 Jun 2011   #12

Windows 7 Pro x64
 
 
Previous Versions are now working!

I'm happy to report that some digging around on the 'net has uncovered a solution (or solutions--I'm not sure which) that have enabled Restore Previous Versions (RPV) on my system. I'm going to try to lay this out for everyone, but realize that since I tried a number of suggested solutions, my summary may not represent the shortest path.

First, my relevant system specs (in case yours are different and this doesn't work, we may have a clue why):
  • Windows 7 Pro x64 SP1 with all recommended patches installed (per Patch Watch)
  • File and printer sharing on (which may be important)
  • HomeGroup connections off (which may be important); I.e., set to "Use user accounts and passwords..."
The key seems to be that network shares (aka administrative shares or disk shares) must be enabled for RPV to work.

Here's my best guess at the simplest troubleshooting and resolution process:
  1. Open the Computer Management control panel; expand System Tools\Shared Folders\ and select Shares.
  2. You should see something like this, where all of your logical drives are present in the center-panel list with the "$" behind them:

    If you already see that "shares" exist for all of your logical drives: You can try going to the Network & Sharing control panel, selecting "Change advanced sharing settings," and verifying that "File and printer sharing" is on and "HomeGroup connections" is set to "Use user accounts..." (assuming that you're willing to live with those settings). After making any necessary changes, restart Windows, cross your fingers, and retry Restore Previous Versions from any logical drive that has System Protection enabled.
    If you already had those settings in place, skip to step 7.
    Otherwise, continue with step 3.
  3. Go to the Microsoft Support article "Overview of problems that may occur when administrative shares are missing".
    Note: This article has a lot of scary things to say about possible malware infections; don't necessary assume that this is your problem. If following all the remaining steps in thie procedure doesn't restore your disk shares, however, you may want to consider this possibility and follow the recommended actions for detecting and removing malware infections.
  4. Scroll down to the "Resolution" section.
  5. Under "To verify whether a computer is affected by this issue...," follow steps 1 and 2.
  6. After rebooting, restart the Computer Management control panel; expand System Tools\Shared Folders\ and select Shares.
    If your disk shares now exist, retry Restore Previous Versions from any logical drive that has System Protection enabled.
    If your disk shares still don't exist, or if they do, but RPV still doesn't work, continue with step 7 of this procedure.
  7. Disclaimer: I cannot vouch for the helpfulness of this step (but I did it, so it may help you).
    Go to the blog article "Administrative Shares In Windows 7" and complete the second procedure (just below the ; what he confusingly calls "step 2") and restart Windows; note that you've already done everything else that he recommends.
Hopefully, if you've gotten this far, RPV is now working for you.

Why shares were turned off on my system to begin with is beyond me. Perhaps some other third-party utility that I've installed turned them off (I'll be looking for a consequential malfunction) or else a decision I made during the initial Windows 7 install is at fault (I did my own clean install on a bare drive). I'm sure that malware wasn't at the root of the missing shares on my system, as the significant behavior in that instance would be that shares wouldn't automatically turn on on system start-up, even after making the above changes (and that, as a former IT manager, I practice the system and network security philosophy of "it's not paranoia if they really are out to get you").
My System SpecsSystem Spec
22 Jun 2011   #13

Windows 7 Professional x64
 
 

Thanks. I forgot to update this because I lost some of my bookmarks.

Even though I have Windows backup running, I still can't get previous versions to work, so I will work through your suggestions.

Thanks for taking the time to write everything out so clearly.

I'll post back this time with how I get on.
My System SpecsSystem Spec
.


30 Sep 2011   #14

Windows 7 Professional x64
 
 

Finally got round to looking into this after a new install.

I followed your steps and have got it working! Thanks so much for taking the time to write this out. And sorry it took so long to reply properly.

Quote   Quote: Originally Posted by bethel95 View Post

File and printer sharing on (which may be important)
HomeGroup connections off (which may be important); I.e., set to "Use user accounts and passwords..."
Just to clarify to others, these settings can be found in:
Control Panel > Network and Internet > Network and Sharing Center > Change Advanced sharing settings

I will add that after getting restore previous files to work, I turned "HomeGroup connections" back to "Allow Windows to manage..." and restore previous files still worked OK.

Quote   Quote: Originally Posted by bethel95 View Post
Open the Computer Management control panel; expand System Tools\Shared Folders\ and select Shares.
The Computer Management control panel can be found be searching for those words in the start menu's search.

Quote   Quote: Originally Posted by bethel95 View Post
ou should see something like this, where all of your logical drives are present in the center-panel list with the "$" behind them:
An admin has removed a broken image link and I suspect it was from this section. Under System Tools > Share Folders > Shares, I see:
  • One folder on c:\ root that I purposely shared.
  • IPC$
  • print$
  • Users (on d:\Users, which is where all my user data is)

After completing the next action in the registry, I now also see:
  • ADMIN$
  • C$
  • D$

Quote   Quote: Originally Posted by bethel95 View Post
Under "To verify whether a computer is affected by this issue...," follow steps 1 and 2.
Note to others, to change the value of an item in the registry, right click it, then select "Modify". I had to change the value of "AutoShareWks" to "1" on my system. The other item did not exist, which apparently is OK.

Step 7 wasn't necessary for me.

Note: in order to test, search for "Create a restore point" in the start menu search. Then edit a Word doc and save, then test the feature again.

Once again, thank you sir for the help.

@Admins/Brink: Does any of the above need adding to the tutorial: "How to Restore Files and Folders in Windows 7 with Previous Versions"?

I've had 3 recent Windows 7 installations using the same disc and this feature did not work once.
My System SpecsSystem Spec
11 Aug 2012   #15

Windows 7 64 bit
 
 

A lot of good stuff on this thread - hopefully the answer lies therein. However, being of a lazy type, I am going to try removing and reinstating previous versions on each drive. I do have a BUNCH of drives and sometimes find the share disappears for no apparent reason also, so there may be something to the posts, but I'm hoping for an easy fix. Having just glanced at the contents of this thread, I'm not sure if it was stated that anyone tried removing and reinstalling system protection....
My System SpecsSystem Spec
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