Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HELP - Retrieving Power Settings Information

11 Mar 2011   #1

Windows 7 Home Premium 64bit
 
 
HELP - Retrieving Power Settings Information

Hi I'm using a Windows 7 Home Premium 64bit operating system on a Laptop. My problem that i am facing is that i chose the option of a balanced plan and its not showing the plan settings. It keeps telling me "Your power plan information isn't available." I click the "Why can't Windows retrieve this information?" and it gives me questions like this but no possible answers to get it back. I also click the troubleshooter, but that does nothing. There was one time I was able to change the power settings back to how I had it, but the day after, it changed back to not showing me the power information.

Recently the computer went through an updating process. I think that the updating process had to do something with the power settings because i never had a problem with the power setting before the updates.

I first noticed it when i tried to put my Laptop screen down that it actually went to sleep. I never changed the option to put it to sleep. A second time was when i left my computer screen on for 10 minutes, it went to a blank black screen. This has never happened to me before.

I also have an external desktop hard drive running with the laptop. Could that also be a possibility? Would me transferring files to the hard drive on the laptop cause power settings to fail?

Thank you in advance. It would help me a lot if this could be answered ASAP. I do intend to call Windows tech support or any other tech support if its still continuing.


My System SpecsSystem Spec
.

Reply

 HELP - Retrieving Power Settings Information




Thread Tools



Similar help and support threads for2: HELP - Retrieving Power Settings Information
Thread Forum
Solved Power Settings General Discussion
Power Settings Performance & Maintenance
Power Options/Power plan settings? Performance & Maintenance
Themes - Customize Information, Settings, and Name Tutorials
Retrieving media information FROM WMP 12 General Discussion
Power Settings Performance & Maintenance
What's the best power settings for MCE Media Center

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:04 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33